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Hanoi Inner Hotel

3.5 star property
Lakefront hotel connected to a shopping centre in Old Quarter with a 24-hour front desk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hanoi Inner Hotel

Lobby
Minibar, in-room safe, desk, soundproofing
View from room
City view
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

7.0 out of 10
Guests liked the amenities.
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is RM66
RM77 total
includes taxes & fees
25 Sept - 26 Sept
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Honeymoon Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Rainfall showerhead
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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9.8 out of 10, Exceptional, (2599)
The price is RM157
RM178 total
includes taxes & fees
24 Sept - 25 Sept
Hanoi Royal Palace Hotel 2

About the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hanoi Opera House - 15 min walk
  • O Quan Chuong - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk
  • ‪Infusion Coffee - ‬1 min walk

About this property

Hanoi Inner Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are located near Hanoi Inner Hotel, which provides dry cleaning/laundry services, a business centre and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Coffee/tea in reception, concierge services and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Inner Hotel boast perks, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and computers.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 6 floors
  • Building
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

Is Hanoi Inner Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Inner Hotel?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hanoi Inner Hotel on 25 Sept 2024 start from RM 66.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Inner Hotel?

Self-parking is available for VND 200000 per night.

What time is check-in at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Inner Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Hanoi Inner Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Inner Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot.

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 974 reviews" "
Rating 8 - Good. 154 out of 974 reviews" "
Rating 6 - Okay. 68 out of 974 reviews" "
Rating 4 - Poor. 20 out of 974 reviews" "
Rating 2 - Terrible. 19 out of 974 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and genuinely cared for our expierence.
Stayed 4 nights in Jul 2024

6/10 Okay

Josephine

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Walkable and convenient. Room was not clean especially the bathroom. There were stains all over the bathroom. The shower had a tape over it to keep the wiring intact. Upon our second day we were asked where we were going and we were asked to change room as to give allowance to a new customer who had just booked the room although we had also paid for a triple room! Absolutely rediculous!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hai, philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming receptionist who helped us to reserve an early taxis to the airport @ 4am. The room is clean, spacious and functioning. Double Queen beds fits our family of 4 comfortably. Thank you and highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Bladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is advantageous.
Stayed 2 nights in May 2024

8/10 Good

Loi

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in May 2024

8/10 Good

Huong

Liked: Cleanliness, amenities, property conditions & facilities
It is clean but old such as old towels, toilet. The staff is friendly, service is ok. Close to the lake and good restaurant.
Stayed 3 nights in May 2024

6/10 Okay

Agnes Lamoka Mario

I didn’t like that they provided drinks in the fridge but you had to pay for it
Stayed 7 nights in May 2024

2/10 Terrible

Irwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
property was not what was listed on the ad. when i arrived they told me that i will be staying at their 'second' hotel and had to get a ride there. upon arrival, the room had a faulty ac and mold on the bottom of the beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Stayed 1 night in Apr 2024

6/10 Okay

Richard, Lakewood

Not very clean. Older hotel with old fashion key locks. Good location.
Stayed 6 nights in Mar 2024

2/10 Terrible

Mario

Travelled with partner
Disliked: Amenities, property conditions & facilities
This has been the worst stay ever. First, we I didn’t get what we booked for. There were no room left in the hotel when we checked in. Had to go to a different one which was really bad. Small, dirty and no amenities. We stayed one night and had to change back to the original hotel which was not great at all. We didn’t get the room we were supposed to. No view and poor conditions of the room and building. This made the stay really unenjoyable. The staff manager the next day couldn’t understand why this happened. She was sorry and ended up paying for our taxi ride to the airport. Good gesture, but doesn’t change the fact that we were really uncomfortable and very much inconvenienced by the experience. I would definitely not recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the Capital Hotel, a sister property across the street. The room was a spacious, modern, nice shower and had a balcony which was great to spend time on to relax. Staff were amazing, friendly, sincere and gracious. The breakfast included was very good. I would come back for sure.
Stayed 1 night in Feb 2024

6/10 Okay

phorn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The picture on the website doesn’t even look the same, hot water wasn’t working, tv wasn’t working, very noisy hotel, also we have to ask for bath towels for the room, I would not book here again,
Stayed 4 nights in Jan 2024

10/10 Excellent

Mimi Pham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely happy with the room and service
Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Stayed 2 nights in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Deepak

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room interior looks dated and need upgrade.

8/10 Good

Sang

Travelled with partner
Liked: Amenities
People are just friendly, easy to talk and very safe
Stayed 2 nights in Nov 2023

6/10 Okay

Emiliano

Liked: Staff & service
Fair
Stayed 3 nights in Nov 2023

8/10 Good

Vi

Stayed 1 night in Nov 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the first night of our stay they didn’t have a room in their hotel so they took us across the street to stay and then we returned to the Inner Hotel for the remainder of our stay. but both hotels were nice. the inner hotels staff was super friendly and very helpful with recommendations of where to go and eat. the room was comfortable with AC and free wifi. the beds were soft but they only provide a top sheet to cover with. but the hot water and water pressure in the shower was good. the hotel was in a very central location and easy to walk to many places. you must try MAMA bahn mi right around the corner for the best bahn mi!!

4/10 Poor

Van Anh

Travelled with family
Disliked: Cleanliness
A big disappointment-it’s only an acceptable one
The place is surely not the worst we have been through in Vietnam but an over all of 9.2/10 from the reviews makes my stay here a disappointment. The room is okay-ly in order but the bathroom was a horror: the shower’s wall was full of mold - black mold. I felt disgusted in it. I asked the front desk to have it cleaned up asap but they couldn’t because the cleaning person is only in during the day and I was out the whole day while they had only 1 key to the room which was on me. I decided to clean the shower myself at my return given that I could not ask for the refund and I could not change hotel or clean myself in such filth. Apart from the fact that their soap and shampoo didn’t clean, the front desk failed to provide me with a functioning shampoo dispenser even if I told them first thing when we received the room.
Stayed 2 nights in Oct 2023

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Was close to everything
Stayed 3 nights in Sep 2023

4/10 Poor

Chieu, Tucson

Business traveller
Service is poor. The room is not being serviced 
Stayed 3 nights in Aug 2023

6/10 Okay

Linh

Liked: Staff & service
Stayed 3 nights in Aug 2023