Serene Boutique Hotel & Spa

4.0 star property
Upscale spa hotel, walk to Dong Xuan Market

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Serene Boutique Hotel & Spa

Photo gallery for Serene Boutique Hotel & Spa

Couples treatment room(s), steam room, body treatments
Balcony
Couples treatment room(s), steam room, body treatments
Minibar, in-room safe, desk, blackout curtains
Restaurant

Overview of Serene Boutique Hotel & Spa

9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
The price is RM 505
Price available on 24/04/2024

Check out the area

16-18 Bat Su, Hanoi
  • Popular LocationAlchemist1 min walk
  • Popular LocationHanoi Long Bien Station10 min walk
  • Popular LocationHanoi Railway Station19 min walk
  • Popular LocationHanoi Giap Bat Station8 min drive
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Room options

Executive Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Royal Suite

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Superior Double Room, No Windows

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Hanoi

Serene Boutique Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is near a train station. St. Joseph's Cathedral of Hanoi and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Thang Long Water Puppet Theatre and Hoan Kiem Lake are two other places to visit that come recommended.

What's nearby

  • Dong Xuan Market - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 19 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Cà Bóp - 1 min walk
  • Alchemist - 1 min walk
  • Bia hơi Hà Nội - 1 min walk
  • Bún chả, nem cua bể Bình Minh - 1 min walk
  • One More Time - 1 min walk

About this property

Serene Boutique Hotel & Spa

Upscale family-friendly hotel near Hanoi Old Town Night Market
Serene Boutique Hotel & Spa is located close to Dong Xuan Market and Thang Long Water Puppet Theatre, and provides dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the steam room or outdoor treatment areas, and indulge in a body treatment, a facial or a Thai massage. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge)
  • A TV in reception, concierge services and a reception hall
  • A 24-hour front desk, tour/ticket information and a lift
  • Guest reviews speak highly of the first-rate property condition
Room features
All guest rooms at Serene Boutique Hotel & Spa offer perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bidets, free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Childcare services, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 8 floors
  • Art Deco architecture
  • Building
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Legacy Bat Su Street
Serene Boutique Hotel Hanoi
Legacy Bat Su Street
Legacy Hotel Bat Su Street
Serene Boutique Hotel
Serene Boutique Hanoi
Serene Boutique
Serene Boutique & Spa Hanoi
Serene Boutique Hotel & Spa Hotel
Serene Boutique Hotel & Spa Hanoi
Serene Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Serene Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa doesn't offer parking.

What time is check-in at Serene Boutique Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Serene Boutique Hotel & Spa?

Checkout is at noon.

Does Serene Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 410000 per vehicle applies.

Where is Serene Boutique Hotel & Spa located?

This family-friendly Hanoi hotel is located in the business district, within a 10-minute walk of Dong Xuan Market, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Train Street are also within 15 minutes. Hanoi Railway Station is 19 minutes by foot.

Serene Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 509 out of 629 reviews" "
Rating 8 - Good. 102 out of 629 reviews" "
Rating 6 - Okay. 13 out of 629 reviews" "
Rating 4 - Poor. 1 out of 629 reviews" "
Rating 2 - Terrible. 4 out of 629 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly and helpful staff, great rooms
Stayed 3 nights in Jan 2024

8/10 Good

KANA

Liked: Cleanliness, amenities, property conditions & facilities
The taxi driver came over 1 hour later at the airport

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2023

10/10 Excellent

Dusan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

JUNYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene boutique hotel is permanently closed
This hotel has been permanently closed due to Covid-19 situation. It has been over one month but still not yet refunded. Wish other customers don't get through what I had. Hotels.com should update the availability.
Stayed 1 night in Mar 2021

10/10 Excellent

Marine, Nara, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry my review was so late. I stayed there almost a year ago, but I still remember having a great time. The room interior was very pretty with flower assortment. The furniture was antique. The welcome snack and Lotus tea were so good. The breakfast Vietnamese buffet was very delicious. The lady at the front door was amazingly attentive. She helped me find a taxi company no to be overcharged. I definitely want to go back when visiting Vietnam. Thank you so much.
Stayed 1 night in Jul 2019

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very central.
Stayed 2 nights in Feb 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel highly recommend
Fantastic hotel highly recommend
Stayed 1 night in Mar 2020

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Nile, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been travelling and only stayed for night here at the end of my trip. I was after somewhere comfortable before my flight and this hotel didn't disappoint.
Stayed 1 night in Feb 2020