Property entrance
Check availability

Reviews of My Hotel - Eiffel Hanoi

3.5 out of 5
My Hotel - Eiffel Hanoi
33 Bui Thi Xuan Street, Hai Ba Trung District, Hanoi, Hanoi

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

RUTH

Disliked: Property conditions & facilities
Improvement needed
The hotel is shabby. Needs a serious renovation. Staff speak no English. Location is not central.
Stayed 2 nights in Dec 2019

8/10 Good

YUKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
一人旅には最適なホテル
スタッフは親切、気持ち良く宿泊できた
Stayed 1 night in May 2019
Response from Tracy- Guest Relation Officer on 10 Jun 2019
thank you so much for your review, hope to see you next time at Effel Hotel-33 Bui Thi Xuan. have a nice day.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nhân vân nhiệt tình thân thiện Phòng cách âm cực tệ. Đêm về vẫn nghe phòng ben cạnh mở khoá cửa khiến tôi không ngủ được. Phòng tắm hỏng cửa
Stayed 1 night in Jan 2019
Response from Laura on 6 Mar 2019
Thank you for your recent staying and taking time to write a feedback about our hotel. I'm sorry to hear you had a bad night's sleep because of the next room. We will take notice of this to arrange more suitable room for guest. Looking forward to having a chance to welcome you again soon.