Melia Ba Vi Mountain Retreat

Hartanah 4.5 bintang

Pilih tarikh untuk melihat harga

Ulasan

8.6 daripada 10
Cemerlang

Kemudahan popular

  • Kolam renang
  • Spa
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
Harga semasa ialah RM637
RM757 jumlah
termasuk cukai & fi
20 Mei - 21 Mei

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 16 daripada 16 bilik

Deluxe Room

10.0 daripada 10
Luar biasa
(2 ulasan)
  • Pemandangan taman
  • 46 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Premium Room

  • Pemandangan taman
  • 50 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King) ATAU 2 Katil Bujang (Single)
  • Wi-Fi percuma

Junior Suite

  • Pemandangan taman
  • 59 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Suite

  • Pemandangan gunung
  • 66 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Grand Suite

  • Pemandangan gunung
  • 95 meter persegi
  • 1 bilik tidur
  • Boleh menampung 2
  • 1 Katil Raja (King)
  • Wi-Fi percuma

Family Suite (Master)

10.0 daripada 10
Luar biasa
(1 ulasan)
  • 86 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 2 Katil Bujang (Single)
  • Wi-Fi percuma

Villa, 3 Bedrooms (Pool)

  • 3 bilik tidur
  • Boleh menampung 7
  • 3 Katil Raja (King)
  • Wi-Fi percuma

Villa, 5 Bedrooms (Pool)

  • 5 bilik tidur
  • Boleh menampung 10
  • 5 Katil Raja (King)
  • Wi-Fi percuma

Family Suite

  • 1 bilik tidur
  • Boleh menampung 4
  • 1 Katil Raja (King) dan 2 Katil Bujang (Single)
  • Wi-Fi percuma

Deluxe Room

  • Boleh menampung 2
  • Wi-Fi percuma

Junior Suite

  • Boleh menampung 2
  • Wi-Fi percuma

Suite

  • Boleh menampung 2
  • Wi-Fi percuma

Premium Room

  • Boleh menampung 2
  • Wi-Fi percuma

Five-Bedroom Pool Villa

  • Boleh menampung 10
  • Wi-Fi percuma

Three-Bedroom Pool Villa

  • Boleh menampung 7
  • Wi-Fi percuma

Grand Suite

  • Boleh menampung 2
  • Wi-Fi percuma
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Ba Vì, sebuah kawasan kejiranan di Hanoi, Melia Ba Vi Mountain Retreat di pergunungan dan di sungai. Taman Negara Ba Vi dan Lang Co Duong Lam adalah dua lagi cadangan tempat untuk dikunjungi. Ambil peluang untuk menerokai kawasan untuk mencari aktiviti menyeronokkan seperti denai kembara/berbasikal. Layari panduan perjalanan Hanoi kami
Peta
Cote 600m, Ba Vi National Park, Ba Vi District, Hanoi

Tempat berdekatan

  • Taman Negara Ba Vi
    1 min berjalan kaki - 0.0 km
  • Tasik Ao Vua
    26 min memandu - 12.5 km
  • Pelancongan Eko Thác Da
    29 min memandu - 12.8 km
  • Taman Tema Khoang Xanh Suoi Tiên
    32 min memandu - 13.9 km
  • Lang Co Duong Lam
    40 min memandu - 21.5 km

Bergerak

  • Stesen Ga Huong Lai - 50 minit memandu
  • Hanoi (HAN-Lapangan Terbang Antarabangsa Noi Bai) - 115 minit memandu

Restoran

  • 1902 lounge
    1 min berjalan kaki
  • May Coffee
    16 min memandu
  • Nhà Hàng Lá Cọ
    20 min memandu
  • Nhà hàng Dung T iến
    26 min memandu
  • Nhà Hàng Khu di tích K9
    30 min memandu

Tentang hartanah ini

Melia Ba Vi Mountain Retreat

  • Mewah bagi hotel berdekatan Taman Negara Ba Vi
  • Taman, taman permainan dan pencucian kering/dobi merupakan beberapa kemudahan yang disediakan di Melia Ba Vi Mountain Retreat. Nikmatilah lulur badan, rawatan badan dan Balut badan di YHI Spa, tapak spa. Di dua restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan antarabangsa. Nikmati kelab kesihatan serta aktiviti seperti berbasikal daki gunung. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan bar dan pusat perniagaan.
  • Anda juga akan mendapati manfaat seperti:
    • Kolam renang terbuka dan kolam kanak-kanak, bersama dengan kerusi lepak pantai
    • Percuma letak kenderaan sendiri
    • Sewa basikal percuma, meja/kaunter hadapan 24 jam dan perkhidmatan perkahwinan
    • Bantuan pelancongan/tiket, perkhidmatan rencam dan 2 bilik mesyuarat
  • Ciri-ciri bilik
  • Kesemua 55 bilik mempunyai keselesaan seperti menu bantal dan penyaman udara, di samping sentuhan bermakna seperti Wi-fi percuma dan peti besi.
  • Lagi kesenangan di semua bilik termasuk:
    • Kitar semula, mentol lampu LED dan produk pembersihan mesra alam
    • Hulu semburan mandi hujan, kelengkapan dandanan diri mesra alam dan tab mandi atau pancuran
    • Kot/katil bayi percuma, setiap hari dan meja

Anugerah dan gabungan

  • Eco-Certified Property
  • This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • 1 bar/ruang istirahat
  • 2 restoran
  • Bar/deli snek

Restoran di tapak hartanah

  • 1902 Lobby lounge
  • Senses
  • Tonkin

Aktiviti menarik

  • 1 kolam renang terbuka
  • Berbasikal daki gunung
  • Bilik wap
  • Kelab kesihatan
  • Kolam kanak-kanak
  • Sewaan basikal percuma
  • Spa perkhidmatan penuh
  • Taman permainan

Mesra keluarga

  • 1 kolam renang terbuka
  • Bar/deli snek
  • Bilik kalis bunyi
  • Katil bayi di dalam bilik
  • Kemudahan dobi
  • Kolam kanak-kanak
  • Taman permainan

Kemudahan

  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan "turndown"
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • 2 bilik mesyuarat
  • Pusat perniagaan

Kawasan luar

  • Di pergunungan
  • Di sungai
  • Di taman negara
  • Kerusi lepak tepi kolam
  • Taman
  • Tempat berkelah

Spa perkhidmatan penuh

  • Balut badan
  • Lulur badan
  • Rawatan muka
  • Spa dibuka setiap hari

Kebolehcapaian

  • Tiada lif

Lain-lain

  • Dewan bankuet
  • Hartanah bebas asap rokok
  • Kelambu
  • Produk pembersihan mesra alam digunakan

Kemudahan bilik

Bilik tidur

  • Katil bayi percuma
  • Menu bantal

Bilik mandi

  • Hulu semburan mandi hujan
  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Selipar
  • Tab mandi atau pancuran mandi
  • Tuala disediakan

Hiburan

  • Dok iPod
  • Saluran kabel/satelit

Makanan dan minuman

  • Bar mini
  • Perkhidmatan bilik terhad

Lain-lain

  • Bilik kalis bunyi
  • Kelengkapan dandanan diri mesra alam
  • Kitar semula
  • Meja
  • Pencahayaan LED
  • Penyaman udara
  • Peti besi
  • Produk pembersihan adalah mesra alam

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk tanpa sentuh tersedia
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Daftar keluar tanpa sentuh tersedia
Daftar keluar lewat tertakluk kepada ketersediaan

Arahan daftar masuk khas

Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Jika anda merancang untuk tiba selepas 20:30, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Kad kredit yang digunakan untuk menempah tempahan perlu ditunjukkan oleh pemegang kad semasa daftar masuk bersama-sama dengan pengenalan foto yang sepadan serta aturan lain perlu diselaraskan dengan hartanah sebelum ketibaan
Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Hartanah ini terletak di Taman Negara Ba Vi. Fi wajib 'tambahan' yang disenaraikan terdiri daripada fi wajib tambahan masuk ke taman, dikutip di pintu masuk utama taman.

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Bayaran destinasi: VND 60000 seorang, sepenginapan. Bayaran ini tidak dikenakan kepada kanak-kanak berusia bawah 1 tahun.
  • Fi tambahan: VND60000 seorang, sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Hartanah ini terletak di Taman Negara Ba Vi. Fi wajib 'tambahan' yang disenaraikan terdiri daripada fi wajib masuk ke taman, dikutip di pintu masuk utama taman.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Caj atau dasar pembatalan istimewa boleh dikenakan bagi tempahan kumpulan (lebih daripada 8 bilik untuk hartanah / tarikh penginapan yang sama)
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Transaksi tanpa tunai tersedia
Hartanah ini menggunakan tenaga solar, di samping sistem kitar semula air dan produk pembersihan mesra alam
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Hartanah ini dibersihkan secara profesional
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Soalan lazim

Adakah Melia Ba Vi Mountain Retreat mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka dan kolam kanak-kanak.

Berapa kos yang diperlukan untuk menginap di Melia Ba Vi Mountain Retreat?

Setakat 18 Mei 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Melia Ba Vi Mountain Retreat pada 20 Mei 2026 bermula serendah RM637, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Melia Ba Vi Mountain Retreat mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Melia Ba Vi Mountain Retreat?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Melia Ba Vi Mountain Retreat?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Melia Ba Vi Mountain Retreat?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Melia Ba Vi Mountain Retreat?

Terletak di Ba Vì, hotel mewah ini sejauh 10.5 mi (16.9 km) from Taman Negara Ba Vi dan 13.1 mi (21.1 km) from Lang Co Duong Lam.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Melia Ba Vi Mountain Retreat Ulasan

8.6

Cemerlang

9.0

Kebersihan

9.4

Lokasi

8.4

Kakitangan & perkhidmatan

8.6

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 26 daripada 47 ulasan
Penilaian 8 - Baik. 11 daripada 47 ulasan
Penilaian 6 - Boleh diterima. 7 daripada 47 ulasan
Penilaian 4 - Lemah. 1 daripada 47 ulasan
Penilaian 2 - Teruk. 2 daripada 47 ulasan

Ulasan

Disahkan

10/10 Cemerlang

Ivaylo

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sehr selten sind meine Erwartungen übertroffen. Falls man den Dschungel aus einem einmalig schönen Hotel erleben möchte, ist man hier genau richtig.
Menginap 3 malam pada Mac 2026
Disahkan

10/10 Cemerlang

JUNHO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

추천!!

숲속의 환상적인 공간과 훌륭한 식당
Menginap 2 malam pada Nov 2024
Disahkan

10/10 Cemerlang

Matthew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Bb
Menginap 2 malam pada Okt 2025
Disahkan

8/10 Baik

Phuong

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel is inside the Ba Vi National Park, it is very tranquil, the hotel area has excellent control on mosquitoes, pool and gymn have excellent view of the forest. Hospitality by Melia staff are exceptional, going above and beyond their duty to cater for our demands!!! Making it most relaxing stay.
Menginap 3 malam pada Jun 2023
Disahkan

10/10 Cemerlang

Claudia

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The facilities are amazing. The Vietnamese food is not as good as what can be found in Hanoi and lacks vegetarian options. The spa is great.
Menginap 3 malam pada Apr 2023
Disahkan

6/10 Sederhana

Sandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Gorgeous location, pristine air and tranquil location. Plentiful food for breakfast buffet, but coffee was awful and Vietnamese dishes lacked flavour, specifically the Pho, which should have a fragrant stock and moreishness. It was watery and tasteless. Pastry selection was very average and everything tasted pre bought and reheated. Lovely staff, and comfy rooms. Downsides: The cobblestones, which were all on steep slopes, were super slippery and many were dislodged making it dangerous to walk. Finally, the grounds were beautiful until you reach the petting zoo. Those poor goats were depressed and desperate for affection on their tiny concrete enclosure. With so much green space it would be humane to give them a grazing and frolicking area.
Menginap 2 malam pada Dis 2025
Disahkan

10/10 Cemerlang

Andrea

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff were very friendly and the property is quite unique - nestled inside a national park. On the grounds there are ruins of old french vacation homes and other facilities from the 1930's, 40's and 50's which can be walked to and explored. Very unique experience and these particular sites are not available to those who are not guests at Melia. (There are some other historic sites on other parts of the mountain). It is a relaxing getaway as well!
Menginap 3 malam pada Jul 2023
Disahkan

2/10 Teruk

Jonathan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very very bad experience. My booking was cancelled even though i have received confirmation from expedia and payment has been made. The staff claim that the cancellatiob is due to non payment and they are unwilling to contact expedia and we got to sort out the issues ourselves despite us showing evidence that payment has been made. We got to make a long distance call to expedia and like usual, they will put you on hold. After back and forth for almost 2 hours. The issue is rectified with the agent making payment at the very last min. The staff at the hotel recommended that we should book directly with the hotel in the future. Dont think i will ever come back here again
Menginap 1 malam pada Nov 2023
Disahkan

8/10 Baik

Susanna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Mixed feelings about Ba Vie

The property/ buildings are well kept in a lush environment. The rooms are large and nicely done. Breakfast was quite good. As it was off season and there were few guests they ran out of croissants early. This is the down side of this place. It lacks a generosity in hospitality. You pay for the Nespresso capsule in your room in the morning, you have 2 bottles of water at your disposition and if you need more you either walk to the reception for a refill or pay for a new bottle. It is a resort in nowhere land with little to do except relax. If I was the manager I would pamper my guests with a little treat here or there to make up for a lack of possible activities. This place works as a get away from busy Hanoi, I would not recommend it for European or American Vietnam travelers.
Menginap 2 malam pada Jul 2023
Disahkan

6/10 Sederhana

youngeun

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
자연 속에 있는건 너무 좋았으나, 하노이가 미세먼지가 심하네요. 안개가 너무 껴서 그 점이 너무 아쉽습니다. 그리고 숙소가 조금 더 깨끗했으면 좋겠습니다. 화장실도 그렇고 창문 쪽도 5성급이면 조금 더 깨끗해야 할 거 같아요.
Menginap 2 malam pada Mac 2023
Disahkan

10/10 Cemerlang

JC

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very pleasant stay, highly recommended and would definitely stay again.
Menginap 2 malam pada Jul 2022
Disahkan

10/10 Cemerlang

Duong Duc Son

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Melia Ba Vi is overall a great destination to get away from the hectic city life. Well-designed and clean suit, comfortable bed and pillows, good amenities, good size balcony with a nice view over the tree tops. Attentive staff members who remember you by your first name. Nice touch with the extras such as afternoon tea and cocktail evening before dinner. The retreat is set on top of a mountain range and in the middle of a beautiful forrest. We really enjoyed the long walks and see the ruins from French colonial time. The only negative thing was that the security guys at the entrance/carpark were neither as friendly nor professional as the staff inside the hotel.
Menginap 1 malam pada Feb 2021
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

자연친화적 숙소

힐링되는 숙소 입니다. 전체적인 분위기기 자연친화적이고 주변에 트래킹길이 있어 산책하기좋아요. 하노이에서 1시간반정도 걸려요.
Menginap 1 malam pada Feb 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Mr. Beon

Very eco-friendly. Quiet(from people) and could enjoy the sent of trees and mountain. Great place to heal by getting out of city center.
Menginap 1 malam pada Ogo 2020
Disahkan

10/10 Cemerlang

HANA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
There are wonderful places. I statyed my
Menginap 1 malam pada Jul 2020
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
レストランが1つなので、昼と夜のメニューが同じで連泊したかったけど食事が残念。
Menginap 1 malam pada Feb 2020
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Didn’t like the shower area. Water is not contain within the shower area. The entire area gets wet and the floor becomes slippery which is dangerous if you are not careful.
Menginap 1 malam pada Feb 2020
Disahkan

6/10 Sederhana

C P M Hoang

Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Average service & options

Not much to do at the resort even though it is a retreat resort. Not many F&B options. Ever single activities are chargeable ie bike cycle and using of buggie.
Menginap 2 malam pada Jan 2020
Disahkan

2/10 Teruk

Luiza

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

Beware of scam attempts

This place is really beautiful and the facilities are great, especially the heated pool. We actually enjoyed our stay; which is why it pains me so much how it ended. The staff was trying to basically scam us. We were checking out really early. We booked our taxi to the airport days before, and the receptionist told us it will cost 700K VND. I gave them my credit card to cover the bill. Their card reader appeared to not work—and we’ve been traveling in south east Asia for 2 weeks by then and I used my credit card in every single hotel by then without a problem—they said their Internet connection was bad. It was taking so long that we were afraid we will miss our flight, so I left them my credit card information. We were in the taxi when the reception called me and asked to withdraw the amount in cash and give it to the driver (!) –and it was a little over 6 million VND. Ok, fine, we did that. We stopped at an ATM in the middle of the night. I just gave the driver 7 million VND for the hotel and forfeited the change. We gave the driver 700,000 VND as well for the taxi. When back in NYC I got the email when the hotel claimed we I’ve them still over 2 million VND, and that they paid for the taxi (a total lie). I had the receipt which was printed after they checked the minibar and everything, and obviously we didn’t add anything to it after checking out at 4am. Do not fall for the credit card reader trick and give them cash! They will try to geT more money out of you! Outrageous
Menginap 3 malam pada Nov 2019
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
GOOD- House keeping was great. I had a big spider in my room and a little old lady came and took it away. Very secluded and quiet, great for a get away from all the noise. Rooms and view was beautiful. BAD- Communication was very hard because alot of the staff dont speak english. Liquor choices are very limited and for some bottles, you have to buy the whole bottle to drink it. Food was very expensive but flavor was very bland. Need more variety on the menu. How are you in vietnam and not have a vietnamese menu on the weekdays???? You get a very limited vietnamese menu on the weekend. Smh😫. The resort also has no gift shop or any shop. I needed a sandal and also needed some allergy medicine and there was none to be found. The only way was to get a taxi and go down to town which cost about 500,000 vnd which equals to about 20 usd. Also, you have to pay a ticket fee to go back up to the mountain resort, which cost about 200,000 vnd.
Menginap 3 malam pada Okt 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was excellent. Very nice experience and wonderfull staff!!!
Menginap 2 malam pada Ogo 2019
Disahkan

10/10 Cemerlang

applejuice124

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The Melia Ba Vi Mountain Retreat is located in a heavenly national park. The grounds are spectacular! However, the room could be cleaner as I don't expect a dusty room in a resort. The resort has excellent service. Everyone was friendly and welcoming. The Yhi Spa was sooooo good. The masseuse manage to press every spot the way I liked it to be. Senses serve excellent food. The lounge was beautifully decorated and very comfortable. I highly recommend their Vietnamese coffee.
Menginap 3 malam pada Apr 2019
Disahkan

8/10 Baik

HuongPhan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tropical garden in the mist of the mountain. Nice local staff with a touch of international brand. Nice bed and cool heated pool with really nice food, especially the quality of food for breakfast, even though choice is a bit limited. Phở is the highlight for breakfast, so it is a must try indeed.
Menginap 1 malam pada Apr 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Vị trí trong rừng QUốc gia thật tuyệt vời bốn mùa. Đây là nơi yêu thích của tôi. Nhân viên ở đây cũng rất tuyệt. Tuy nhiên, lần vừa rồi chúng tôi ở một căn suit có vấn đề nghiêm trọng về mùi thoát ra từ nhà vệ sinh. Hệ thống thoát nước thải của resort cần xem xét và xử lý lại. Mùi thoát ngược vào phòng và các con đường bên dưới các dãy nhà thực sự là nguy cơ lớn với môi trường và việc kinh doanh. Ngoài ra, resort cũng nên công bố việc xử lý rác thải, nước thải của mình trong điều kiện môi trường của rừng QG cần bảo tồn.
Menginap 2 malam pada Feb 2019
Disahkan

6/10 Sederhana

Ramon

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Food is not suitable for occidental people, we though that being a Melia would gace us certain about food, but breakfast was lack of cheese coffee was not right, pastry also was not ok. As the hotel is very far away from everything you finish having all meals insiide and the menu is very short regarding occidental dishes and the ones in the menu are not ok. Reaching hotel is far and at night seems to be dangerous beacuse of the placing in the mountains, hoyel us very beatifull.
Menginap 2 malam pada Jan 2019