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Reviews of Mango Hotel Hanoi

2 out of 5
Mango Hotel Hanoi
118 Le Duan Street, Hanoi

Reviews

6.0
Rating 10 - Excellent. 1 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 7 out of 17 reviews" "
Rating 4 - Poor. 4 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Travelled with family
Disliked: Room comfort
Good location next to train station
Good location for a quick shower before catching a train as it is right next door to the Hanoi to Sapa train. However the beds are very hard and the rooms are a little noisy if you are a light sleeper. The shower is combined with the toilet and the floor gets a lot of water over it because the drainage is inadequate if you have the shower pressure too high. The rooms are cheap and there is value for very short stay for a refresher shower but I would not stay here for a full night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was disgusting, smoke holes in our bedding. Linen wasn’t changed, towels had stains. Got charged for “staining towels” when we use to wipe up their dirty floor. Overall I would not recommend to stay at this hotel. Mich better places in the same area for the same price
Stayed 10 nights in Sep 2018

6/10 Okay

Rhian

Disliked: Cleanliness
Mango hotel
Only booked in for a couple of hours sleep after the overnight train. Arrived at 5am and left again at 8:30am. Slept comfortably but as we were checking out we saw a rat run in to the kitchen.
Stayed 1 night in Aug 2018

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the train.
We booked the Mango Hotel as a short stop before boarding the train and it couldn’t have been better, the hotels back door opens up right onto the platform. The staff were very helpful with our luggage and even escorted us you our train.

6/10 Okay

Jason

Liked: Cleanliness
Just a stone throw away from the train station
If you are transiting to Lao Cai, Sapa. This is the hotel you want to stay. Train station is just behind the hotel. Nothing fantastic about this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Steven, Frisco TX

Liked: Cleanliness, property conditions & facilities, room comfort
Nice budget hotel
Very convenient location. Next to train station and close to Temple of Literature and "Honoi Hilton" prison. Nice breakfast. Only train noise you could hear was in the bathroom. Western toilet and shower.

6/10 Okay

katsutoshi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
洗浄便座はとても良い。
Stayed 2 nights in Nov 2023

4/10 Poor

Laura, Köln

Travelled with partner
Disliked: Amenities, property conditions & facilities
Das Zimmer war klein und Zellenartig, das Bett hatte keine Matratze sondern lediglich ein Brett auf dem man gelegen hat. Wirklich nicht zu empfehlen.
Stayed 1 night in Dec 2019

8/10 Good

youngsam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

FUMINORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

JUNGJIN

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
싸요 호텔도 싸요.
가성비 딱 그대로.

8/10 Good

TOSHIFUMI

Liked: Cleanliness
鉄道利用にはこの上なく便利
ハノイ駅のすぐ隣なので，鉄道利用には便利。部屋には冷蔵庫も設置あり。ただ，夜中までずっとうるさい。
Stayed 1 night in Oct 2017

4/10 Poor

Viviane, FRANCE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
À CÔTÉ DE LA GARE
Bien situé, juste à côté de la gare et de la station bus n°86 pour le transfert à l'aéroport (30 000 dg) par personne. Les chambres sont propres et la salle de bain agréable. Hôtel correct pour la réception de clients pour 1 nuit, mais pas adapté pour recevoir des touristes. Politique commerciale à revoir et surtout à améliorer. Manque de convivialité.
Stayed 3 nights in May 2017

4/10 Poor

Viviane, France

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
HÔTEL DE PASSAGE
Accueil froid, pas convivial. Petit déjeuner acceptable sans plus. Seul hotel sur un circuit de 3 mois qui a refusé de stocker nos bagages pendant une excursion de 3 jours. Motif : pas de place, mais avec un tarif prohibitif, il y avait de la place ?! .. Même les guides n'ont jamais vu cela. Inadmissible et pas commercial. Points positifs : A côté de la gare et de la station bus n°86 pour rejoindre l'aéroport au prix de 30 000dg par personne. Propreté et chambre spacieuse. Salle de bain agréable. Petit salon à l'étage.
Stayed 6 nights in May 2017

2/10 Terrible

Jenny, København

Disliked: Staff & service, property conditions & facilities, room comfort
Rotte fra køkkenet, hårde senge
Pænt rum med badeværelse tæt på togstationen. De kunne næsten ikke engelsk, rigtig meget larm, glemte vores morgenmadspakke som vi ellers havde aftalt,vi så en rotte komme fra køkkenet, air/con virkede ikke om natten,sengen var hård som en bænk.

6/10 Okay

Gabriela, CABA

Disliked: Property conditions & facilities, room comfort
Cerca de la estación de tren
Hotel cerca de la estación de tren, le falta mantenimiento pero los servicios en la habitación funcionaban (aire acondicionado, ducha con agua caliente, etc). Estaban remodelado una parte y los pasillos y acceso estaban muy sucios . La atención en recepción muy buena