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Reviews of Little Diamond Hotel

3 out of 5
Little Diamond Hotel
11 Bat Dan Street, Hoan Kiem District, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 35 reviews" "
Rating 8 - Good. 15 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Stayed 6 nights in Mar 2024

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
Little noisy but overall good
Stayed 5 nights in Apr 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and very helpful. They helped us book our airport transfer from hotel to airport. Breakfast was very good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Stayed 3 nights in Feb 2024

10/10 Excellent

SUMAN

Nice hotel with reasonable price
Stayed 1 night in Jan 2024

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
You will not go hungry !
first of all, this is not a 5 star hotel if you are expecting one, you should continue looking the hotel is a older one, so you should expect some flaws But, for what you pay, and what you get, it is a bargain ! All we needed was a bed to sleep in and a central location. The hotel is situated in the old quarter, there are many eateries nearby, the closest being a pho restaurant and a ban mi restaurant, literally a 8 second walk once you walk out the front door of the hotel. Our room came with breakfast included. It was modest but quite filling. The breakfast had made to order omelet and Pho, as well as some hot entries.Of course there was fresh fruit, toast, coffee, tea and juice. What sets this hotel apart from the rest is the staff. THEY WERE PHENOMENAL !!! Everyone from house keeping, restaurant staff, front desk etc all were absolutely welcoming and gracious. Prior to our arrival, Ivy arranged for our tours on multiple days and also recomended many good eateries as well as shopping suggestions. She never steered us wrong. Being it was our first trip to Vietnam, we were a bit worried , but she told us not to be worried, and she was true to her word. A true gem !!
Stayed 7 nights in Jan 2023
Response from From Little Diamond Hotel on 27 Feb 2023
Dear DennisThank you very much for your reviews. This is the best present to our hotel. on behalf of Little Diamond Hotel team, i wish you all the best, luckiness, happiness and success in life. Best regardsIvy

8/10 Good

LAN T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

6/10 Okay

Phuong

Business traveller, Travelled with partner
Liked: Staff & service
Air conditioner was not cold at all.
Stayed 1 night in Sep 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was ok
Our first impression wasn’t the best. We checked in late at night and it was really slow and not very welcoming. The room I shared with my sister and nephew smelled pretty bad and the room my brother and wife was too noisy (traffic and horns) but we were too tired to complain, I filled in my review through hotels.com and the next morning the staff was super nice and friendly with us. Breakfast was good too.
Stayed 1 night in Dec 2019
Response from Little Diamond Hotel on 31 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good for the price. Other than that nothing fancy.
Stayed 1 night in Dec 2019
Response from Little Diamond Hotel on 31 Dec 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from Little Diamond Hotel on 20 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tu Oanh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well maintain room
The hotel staff was helpful and courteous. We booked the one night standard room and was upgraded to the room with balcony and windows. The location is right next to the nightly market street. Beds and room are comfortable and well maintain. Although the breakfast selection is very average and run out very early.
Stayed 1 night in Nov 2019
Response from Little Diamond Hotel on 20 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Little Diamond Hotel on 14 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little diamond is right for this hotel
Absolutely fantastic hotel, locsted in the heart of hanoi. Quite and peaceful rooms away from the hustle and bustle of hanoi life. Kim couldn't do enough to help us out with vookong trips and excellent little haunts that only locals know about. No matter the time of day she always greeted you with a smile. She is the little diamond of hanoi. Value for money wise you cannot fault this gem of a hotel.
Stayed 5 nights in Oct 2019

8/10 Good

lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, great staff
Great hotel in prime location within the old quarter. Staff are phenomenal - helped us with all of our needs. Beds are a bit uncomfortable and the bathrooms are cramped, but it was good for a few nights
Stayed 3 nights in Sep 2019
Response from Little Diamond Hotel on 2 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing
Staff was amazing and very pleased with the property. Nice location in the Old Quarters which puts you in walking distance of just about everything.
Stayed 3 nights in Sep 2019
Response from Little Diamond Hotel on 23 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Will

Liked: Cleanliness, staff & service, room comfort
Comfortable, but could do with a new coat of paint
We only stayed for one night, the hotel is comfortable enough although it is looking a little tired. There was no hot water in the evening or early morning although in Hanoi, this is not a disaster! Good selection for breakfast. Would probably spend a little more and stay somewhere a little newer next time.
Stayed 1 night in Aug 2019
Response from Little Diamond Hotel on 23 Sept 2019
Thanks for staying with us. repaired it & our hotel was just renovated We appreciate your feedback! Thanks

6/10 Okay

Ai

Travelled with family and small children
Liked: Amenities
We stayed at this hotel, a family room (a king bed and two single beds) for four nights. The room was large, yet the room was old. There were some need to be fixed as well. For example, the TV in the room was completely broken, the bathtub had black stains and cracks, and sealing was falling out here and there. The staff were kind and helpful. However, only some staff were able to communicate in English. Since we did not know Vietnamese, it was sometimes difficult to get ourselves understood. Breakfast was included, but we did not use the service at all because we wanted to try different food during our short stay in Hanoi. There were plenty of restaurants and coffee shops around. It is not a luxurious hotel or anything, but we had a satisfactory time there. I have nothing to complain, but if I have another chance visiting Hanoi, I would probably try different facility since there are so many other options in the city.
Stayed 4 nights in Mar 2024

6/10 Okay

Gary

Liked: Staff & service
Not bad
Stayed 1 night in Mar 2024

6/10 Okay

Fred

Disliked: Property conditions & facilities
Die Lage war topp. unsere Zimmer im Keller eher nicht sauber und teilweiße schimmlig.
Stayed 5 nights in Feb 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

KuoChen, Taoyuan City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常推薦大家來住，早餐雖然沒有非常多，但好吃，還有雞肉河粉真的很棒
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝ごはん最高。スタッフも素晴らしい対応。
Stayed 4 nights in Jan 2024

10/10 Excellent

WOOKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está bien ubicado, rico desayuno, limpio, y la recepcionista excelente nos ayudó un monton
Stayed 1 night in Mar 2020

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book this hotel!
Best experience. The sweetest and most helpful staff in every situation. Would recommend and come back!
Stayed 1 night in Mar 2020
Response from Little Diamond Hotel on 12 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt placering.Billigt.
Stort rum, perfekt placering, Night marked ca 100m væk, 10min til søen, 10 min til gaderne med alt made . fantastisk service fra personalet, ok morgenmad, fast seng, fladskærms tv med godt signal og kanaler. Wifi tilgængeligt men ubrugeligt i prak perioder om aftenen. Havde et stort rum til 4 personer som var roligt, lidt gadestøj men ikke noget der generede. Bookede udflugt igennem hotellet, hvilket nogenlunde levede op til forventningen. Minibar ok til fine priser. Udvalg ikke så stort men både kiosk og supermarked i gå afstand. od pris.
Stayed 5 nights in Dec 2019
Response from Little Diamond Hotel on 8 Jan 2020
Thank you for staying with us. Thanks for your feedback!

8/10 Good

JOANN

Liked: Staff & service
Disliked: Cleanliness
좋은 로케이션에 위치한 호텔
침구류 냄새가 거슬렸으며 베게가 너무 높아 불편했어요 뭐 하지만 이정도 가격이면 충분히 이해됩니다, 하지만 신경좀 써주세요 ㅠㅠ
Stayed 1 night in Dec 2019
Response from Little Diamond Hotel on 31 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

christelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bof bof
Personnel très sympathique Dommage nous ayons eu une chambre en sous-sol, bas de plafond, sans fenêtre, Proche de la salle du petit déjeuner, donc bruyant des 6h!! heureusement nous n avions qu une nuit!!
Stayed 1 night in Dec 2019
Response from Little Diamond Hotel on 14 Dec 2019
Thanks for your feedback. We already noted that the economy double/ twin room(basement room) is located in the basement, next to the restaurant and near to the exit. It does not have windows. Guests might experience some noise disturbance.

8/10 Good

satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安価で立派良く満足
立地が非常に良いです、部屋は清潔だと思います。表通りはバイクの音が煩く耳栓が活躍したがこの立地は全てのホテルが煩いと思う。シャワーブースは小さいが価格を考えると満足。帰国時にタクシーをフロントで依頼した、一律280,000ドンで実際のメーターより100,000ドン安かった。
102のテラスからの眺め
102の部屋
Stayed 3 nights in Nov 2019
Response from Little Diamond Hotel on 6 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DEOKHYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Little Diamond Hotel on 23 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
設備は特に問題はありません、 清潔で良いホテルでした。
Stayed 2 nights in Nov 2019
Response from Little Diamond Hotel on 22 Nov 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 6 nights in Oct 2019
Response from Little Diamond Hotel on 27 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mads Emil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udemærket hotel
Det ligger super placeret. Fint hotel og morgenmad. Man får dejlig meget plads for pengene! 👍 dog ikke så moderne.
Stayed 1 night in Oct 2019
Response from Little Diamond Hotel on 22 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Unterkunft insgesamt sehr gut. Zimmer und vor allem Betten sehr sauber. Einziges Manko in Sachen Sauberkeit: Zimmer wird während des gesamten Aufenthalts nicht gereinigt, lediglich Handtücher werden ausgetauscht. Perfekte Lage in Laufnähe Hoan Kiem Lake, mitten im Großstadttrubel, gute Lokale in der Nähe (bestes Pho-Restaurant der Stadt, laut Einheimischer). Mitarbeiter sehr hilfsbereit und freundlich. Frühstück überschaubar, nicht schlecht, aber wenig und nichts Besonderes. Lediglich Bad und Hausflur könnten mehr Aufmerksamkeit und Pflege nicht schaden.
Stayed 3 nights in Jul 2019
Response from Little Diamond Hotel on 23 Sept 2019
Thanks for staying with us. We appreciate your feedback!