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Reviews of Le Foyer Hotel

3 out of 5
Le Foyer Hotel
39 Gia Ngu Street, Hoan Kiem District, Hanoi

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 32 reviews" "
Rating 8 - Good. 14 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shi Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet short staffed when busy. Refil of food not done. Air-conditioner in our room not working properly. Staff were friendly and helpful. Room was good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, awesome breakfast and wonderful staff. The staff always willing to help you and provide with any type of assistance you need during your trip. I will stay again at this hotel when I visit the area next time.
Stayed 2 nights in Aug 2023
Response from Mr. Viet Trinh (OTA manager) on 11 Aug 2023
Dear Mr. Mohamad,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

8/10 Good

Lindsey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good hotel but had a problem with the heat the first night. It was fixed the next day.
Stayed 7 nights in Jan 2023

6/10 Okay

Marc- Evans

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room were clean but I didn't enjoy the staff.
Stayed 10 nights in Sep 2022

8/10 Good

mmqp

Travelled with family
Liked: Staff & service
at the heart of Ha Noi old quarter. walking distance to all locals.
Stayed 2 nights in Dec 2019

8/10 Good

Bac, Fountain Valley

Liked: Cleanliness, staff & service, property conditions & facilities
I like the size of my room. The toilet was backed up 1 day but then was fixed. The staff is polite and professional and helpful. The menu for breakfast is modest and not sure why spaghetti was offered for breakfast. But overall the location is so convenient.
Stayed 6 nights in Dec 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+. recommended
Center of old town Hanoi and Hoan Kiem lake. Very convenient. We got a room with a lake view. Nice hosts, front desk, breakfast across the board. clean and comfortable room. Recommended.
Stayed 4 nights in Nov 2019
Response from Khoi - Lefoyerhotel on 30 Nov 2019
Chào chú Anthony Cháu là Khôi - Quản lý Lefoyerhotel. Cháu cám ơn chú và gia đình đã lựa chọn Lefoyerhotel là nơi nghỉ khi tới Hanoi. Chúng cháu thật sự rất vui khi nhận được những lời nhận xét của chú về dịch vụ khách sạn. Những lời nhận xét này động viên chúng cháu rất nhiều. Rất mong được đón tiếp chú trong thời gian tới . Chúc chú và gia đình nhiều sức khỏe. Khôi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mr Khôi on 11 Apr 2018
Thank you so much for you comment. Welcome back to Lefoyer hotel in the coming time

10/10 Excellent

Roshiedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible receptionist
Do yourself favor and book another hotel. The front receptionist was rude and refused to give back my passport. He eventually scanned it and returned it after I insisted. He made sure to roll his eyes at me several times as if I was demanding something outrageous. There are no locks on the door and I didn't feel safe as I am a solo traveler. There are no windows, wallpaper peeling, bed uncomfortable, water dripping in the corner. I'd imagine a prison is more comfortable. Looks nothing like the pictures online. I checked out an hour later in the middle of the night, didn't even want to sit on the bed better yet sleep on it. Absolutely pass on this hotel!
Stayed 2 nights in Oct 2017

8/10 Good

Christine

Liked: Room comfort
Excellent location
A good value hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fook Looi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and clean hotel
We stayed here for 3 nights. The hotel is quite new just 2-3 years old. Small, clean and modern at superb location in the heart of Old Quarter, just opposite the Tirant Hotel, 5 minutes walk to Hoan Kiem Lake, Water Puppet Theatre and night market. The room is huge, clean, furnished with wooden furnitures, many cupboard storage space and big comfortable bed. The staff were friendly and helpful. Breakfast was limited choice

8/10 Good

Siew Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 3 nights. The hotel is conveniently located at the Old Quarters.The reception staffs are friendly and helpful. Breakfast is also not bad and we have no problem with the free Wifi too. We will certainly choose this hotel should we come back to Hanoi again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Foyer Hotel for centre of the action.
The Le Foyer hotel is in a great location, very close to the centre of the tourism landmarks at the top of Hoan Kiem Lake. The room was clean, tidy and modern. Breakfast was limited in choice but adequate. The bathroom was a bit small and the towels were tiny. The staff were friendly and helpful. ATM's were also close by.

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement située. Jolie vue
La chambre avec vue lac est parfaite. Idéalement située.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

คนไทยตรงไปตรงมา

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
สภาพค่อนข้างเก่า เตียงคันค่ะ น้ำไม่แรงและอาหารเช้าไม่เติม
Stayed 1 night in Jul 2019

8/10 Good

Chung Man

Liked: Staff & service
Stayed 2 nights in Sep 2018

8/10 Good

Steffi, München

Liked: Staff & service
Disliked: Room comfort
Das Hotel war in Ordnung, insbesondere das Preis-Leistungs-Verhältnis war fair. Lediglich das Fenster in unserem Zimmer war nicht wirklich als Fenster zu bezeichnen - es ging in einen schmalen Schacht hinaus in dem die Klimageräte hingen. Das Personal war sehr freundlich. Die Lage direkt um die Ecke des Hoan Kiem Sees ist optimal. Für 1-2 Nächte in Hanoi würde ich das Hotel wieder buchen.
Stayed 1 night in Mar 2018
Response from Mr Khôi on 11 Apr 2018
Thank you so much for your comment. Welcome you back to Lefoyer hotel in the coming time.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

6/10 Okay

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
basic men OK hotel mitt i gamla stan.
Helt OK för pengarna. Hade rum på toppvåning ,brevid restaurangen, med utsikt mot hotellet's baksidan. Tyvärr, grannen hade höns o tuppen höll på o tjuta 24/7. TV'n var stort o fint men sängen var sten hård. Frukost ganske basic. Trevlig personal. Obs ! Värdeskåpet var av den billigaste variant samt inte fast bultat i garderoben! Värdelös !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
très bon rapport qualité prix chambres calmes emplacement excellent à deux pas du lac

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssima opção
Por preços similares é possível encontrar hotéis muito melhores na região.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotelli ytimestä.
Ok hotelli hintaansa nähden 27e per yö. Saimme kuitenkin huoneen 2 kerroksesta, eivätkä näkymät olleet kovinkaan viihtyisät. Sänky narisi ja suihkusta oli vaikea saada lämmintä vettä.

2/10 Terrible

hyun, korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불친절과 도둑
서비스가 불친절 했으며 새벽3시에 도둑이 창문 쇠창살을 흔들어서 크게 소리치자 도망 갔습니다

10/10 Excellent

minhaeng, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
항상 생각하지만.이 호텔은 근처 큰 호텔들보다 좋다고 생각한다. 늘 최고라고 생각하고. 위치, 시설 , 직원들의 서비스 모두 좋다.

6/10 Okay

DONGCHUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是一間很好服務的酒店,剛進房時,房間感覺有點小,但是住下來很舒適，設備好很，特別是酒店職員VERY NICE,VERY HELPFUL,所以在河內這幾天就繼續住在該酒店。