1 bedroom, minibar, in-room safe, desk

Reviews of La Beaute De Hanoi Hotel

3 out of 5
La Beaute De Hanoi Hotel
15 Trung Yen Lane, Dinh Liet Str, Hoan Kiem District, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 296 reviews" "
Rating 8 - Good. 117 out of 296 reviews" "
Rating 6 - Okay. 19 out of 296 reviews" "
Rating 4 - Poor. 4 out of 296 reviews" "
Rating 2 - Terrible. 3 out of 296 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is smack bang in the centre of the Old District so it's super convenient for visiting the city. It's very good value for money and the breakfasts are really tasty. It's not quiet though. Because it's in the bustling city centre it is quite noisy, but just bring some headphones and you'll be fine. It'll be worth it to be so close to all the action. We hired a scooter with the hotel which was easy and affordable! We also ordered a pick up from the airport through them which worked well. I would definitely recommend this hotel. The staff were soooo friendly and kind and the location is unbeatable if you want the city vibe!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Eugene, Oshawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, located in the old quarter near restaurants and shopping. Best part about it is the polite and efficient staff. Nikki helped us plan and book all out excursions. Highly recommended.
Stayed 3 nights in Mar 2024
Response from Nikky on 30 Mar 2024
Dear Mr Eugene What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.p/s: Thank you for your lovely gift Best Regards,Huong Dao- Nikky (Ms.)Customer Services Department

10/10 Excellent

John Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a central area with Lovely staff members.
Stayed 2 nights in Mar 2024
Response from Nikky on 30 Mar 2024
Dear Mr JohnThat is so interesting to learn that our hotel has been chosen during your visit to Hanoi.We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back.Thank you once again for your patronage and see you again.Best Regards,Huong Dao- Nikky (Ms.)Customer Services Department

8/10 Good

myles

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t bad
Stayed 1 night in Feb 2024
Response from Nikky on 30 Mar 2024
Dear Mr/ Ms mylesThank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.Best Regards,Huong Dao- Nikky (Ms.)Customer Services Department

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nikky on 30 Mar 2024
Dear Ms MargaretThat is so interesting to learn that our hotel has been chosen during your visit to Hanoi.We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back.Thank you once again for your patronage and see you again.Best Regards,Huong Dao- Nikky (Ms.)Customer Services Department

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Beaute de Hanoi is well situated in the heart of the Old Quarter, making walking very easy. Staff were exceptionally helpful and kind.
Stayed 4 nights in Feb 2024
Response from Nikky on 30 Mar 2024
Dear Ms BarbaraWhat a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.Best Regards,Huong Dao- Nikky (Ms.)Customer Services Department

10/10 Excellent

Derrick

Liked: Cleanliness, room comfort
good location
great staff, great location, bathrooms are basic only enough hot water for one shower, need to wait 10 minutes for water to heat up for a second person to shower
Stayed 3 nights in Jan 2024

10/10 Excellent

ludovick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great location in the heart of the old quarter in Hanoi.
Stayed 2 nights in Jan 2024

10/10 Excellent

ludovick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cost boutique hotel in the old quarter. Great location! Great staff and service. Vicki is so kind and so helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Perfect location in a quiet lane in the Old Quarter. Friendly and helpful staff, who will arrange tours/transfers, etc. Excellent breakfast. Lovely, comfortable rooms - peaceful sleep!
Stayed 9 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good spot central of everything in the old quarter. Honestly had a great time here, call ahead before you arrive and askt them to turn on the air conditioning if you are going in the summer though
Stayed 5 nights in Oct 2023

8/10 Good

Jong

Travelled with group
Liked: Staff & service
Great location
Stayed 7 nights in Sep 2023
Response from Steve on 9 Oct 2023
Thank you for your review. We do hope to welcome you again in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Right in the heart of the old quarter while being down a quiet side street so away from the mayhem. Good quality for the price. Friendly staff and decent breakfast.
Stayed 2 nights in May 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel down a quiet alley way, steps from the hustle and bustle of Hanoi’s Old Quarter. Staff were very kind and helpful, rooms are clean and comfortable- breakfast was a little uninspiring but certainly good enough.
Stayed 4 nights in Mar 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful oasis in the heart of action central
Despite being perfectly located close to the lake and the busiest area of the old quarter it is situated down a side lane meaning none of the incessant beep-beep from the roads during the night.This hotel is the perfect balance of all the comforts without the high price tag.  The room was a good size, air con worked well, the fridge has a small freezer section and the bathroom had a separate shower that contained the water.  Toiletries provided included pump packs of shampoo, conditioner and shower gel. Breakfast was a selection from a menu (eg bacon/eggs. noodle soup, pancakes) and self serve brown and white baguettes.  The staff and manager were endlessly friendly and helpful creating a very pleasant atmosphere in the hotel.  I would not hesitate to stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Damien

Stayed 1 night in Dec 2022

10/10 Excellent

Shagen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very close to food and transport options. Staff were very helpful. Room was a bit tired but clean and serviced well.

10/10 Excellent

Shagen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the look, this is a great place to stay in the old quarter. Very close to everything. Every weekend the old quarter turns into a pedestrian only streets and loud music. The good thing about this place is it’s tucked into a little lane off the Main Street. Once you are in there, you hardly hear anything. The staff were super friendly and helpful. Would definitely stay there again.

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great! Could not fault
Stayed 1 night in Oct 2022

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful even through challenging moments. Hotel has an excellent location in the old quarter being a short walk from local places to eat. Good breakfast options.
Stayed 9 nights in Sep 2022

8/10 Good

Long, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Jane, Boulder, Colorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Beaute de Hanoi is ideally located in the Old Quarter of Hanoi, near Hoan Kiem Lake. It's down a little lane off Dien Liet, a bustling shopping street. Nancy, who works at the front desk, advised me in excellent English about the hotel, breakfast, ATMs, shopping, etc. My room had a balcony, as requested, and was quiet and clean. My breakfast order the second morning was lost, but eventually I got delicious French toast. Front desk staff were uniformly cordial, looked after my luggage on checkout day, and walked me to taxis. There is an elevator, so you don't have to lug your luggage upstairs.
Stayed 2 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel and Nancy was incredibly nice! If be more than happy to stay here again!
Stayed 1 night in Feb 2020

10/10 Excellent

Mike, Brisbane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reception upon arrival was excellent. Aubrey gave us a superb introduction to the delights of the old quarter of Hanoi. David the Manager is helpful and friendly. Mai is friendly and very helpful at breakfast. This must be one of the best value for money hotels in the old quarter.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Patricia, Davis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is outstanding. Just 2 blocks to the lake and within Old Hanoi where you will want to be. You might have trouble finding it at first, but once there it is easy to find your way around. The staff are consistently friendly and helpful. Highly recommend!
Stayed 3 nights in Jan 2020

10/10 Excellent

Cathy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome by Nancy! Incredibly nice & courteousl staff! Great location in Old Quarter! Very nice complementary breakfast! Comfortable room!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was made enjoyable due to the service received by the manager David. I would definitely stay here again.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

WILLIAM E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet location
Stayed 3 nights in Jan 2020

8/10 Good

Robert, Bournemouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely little hotel very helpful staff and great location
Stayed 5 nights in Jan 2020

10/10 Excellent

Dan, NYC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Delicious breakfast. Spacious clean rooms. Noisy from the street but that’s the way it is in the Old Quarter of Hanoi. This street quieter than most.
Stayed 2 nights in Dec 2019
Response from Leo Pham on 15 Dec 2019
Dear Dan,   I am too happy to say thank you enough for your lovely comment and your affection. We are always willing to welcome you back as your second house in Hanoi- La Beaute de Hanoi hotel. I hope the vacation will make you full in smiles in next. Miss you so much!   La Beaute de hanoi hotel's team

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quality in busiest part of town
La Beaute de Hanoi was a great place to stay while exploring the city of Hanoi. It’s location right in the middle of the old quarter makes walking around super easy, however it cannot be accessed by car as it is in a small alley, but with notice the hotel staff will meet your transport to assist with luggage and bring you the 100 feet or so to the hotel. The room was clean, the hotel itself is compact (by necessity as it is in the busiest part of town) with narrow staircases and hallways and a small elevator. Comfort did not suffer, however, and we were very pleased with our stay, which included breakfast, though there were so many foods we wanted to try in Hanoi that we opted to skip the hotel breakfast one of the days! The staff was very helpful in setting up transportation to/from the airport and our previously arranged transport to our cruise in ha long bay went seamlessly. Highly recommend!
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice location but poor view
Not as advertised with view and room condition. Paid for room with balcony but it opened to an alley and the view was another hotel room with guest staring right back at us. The doors to balcony were not glass or French but wood. We had to keep doors shut entire time we were there so we weren’t on display to others. Other than that, the toilet and shower leaked and the WiFi was very poor - to the point we just gave up on trying to use it during our stay. Upside is that the staff was very nice and friendly and the breakfast options and service was very good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Great for old city. Room clean and comfortable. Basic but comfortable
Stayed 2 nights in Nov 2019

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel inside a narrow lane.
My company regular hotel. Staff are familiar with us whenever we check in.
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are in Hanoi. We were greeted by Martin who shared a delicious glass of fresh squeezed juice with us. This was just the beginning of the amazing hospitality showed to us by this establishment. Clean, quiet and friendly. We walked in having just spent several days in Sapa and handed them our laundry and it was quickly returned in perfect order. Would totally stay here again.
Stayed 2 nights in Oct 2019

8/10 Good

Yolande

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy boutique hotel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Federico, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Beauté is a gem inside the Old Quater. It sits on a quiet street steps from all the good places the Old Quater has to offer. David, the Manager, is keen on the details, from the delicious welcoming drinks, to the recommendations and amazingly decorated rooms. Furthermore, David organized my transport from the airport to the hotel at a favorable price.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a great breakfast and ideal location in the Old Quarter. We will definitely stay here again when we come back.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, great value and excellent reviews. It is a truly central Boutique experience
Stayed 1 night in Sep 2019