Nestled near Hoan Kiem Lake, L7 West Lake Hanoi By Lotte - L7 Residences offers a tranquil retreat. Unwind by the poolside bar, indulge in rejuvenating treatments at the sauna or steam room, and enjoy shopping on site or dining at one of two restaurants. The property also features a coffee shop/cafe and free in-room WiFi for your convenience.
Reviews
9.89.8 out of 10
Exceptional
Apart-hotel
Sleeps 3
Popular amenities
Pool
Kitchen
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
The current price is RM488
RM488
RM554 total
includes taxes & fees
17 May - 18 May
Add dates for prices
About this property
L7 West Lake Hanoi By Lotte - L7 Residences
Luxury aparthotel near West Lake
A poolside bar, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at L7 West Lake Hanoi By Lotte - L7 Residences. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a facial or a body treatment. Enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self-parking
Buffet breakfast (surcharge), a 24-hour front desk and luggage storage
Concierge services, a lift and a vending machine
Room features
All 192 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Showers, free toiletries and hairdryers
65-inch Smart TVs with cable channels
Wardrobes/cupboards, kitchenettes and microwaves
Property amenities
Pool/Spa
Facials
Massage
Outdoor pool
Sauna
Steam room
Internet
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free covered self parking on site
Limited on-site self parking
Kitchenette
Cookware, dishware, and utensils
Microwave
Oven
Dining
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Bedrooms
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch Smart TV with cable channels
Outdoor areas
Garden
Outdoor entertainment area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (50 centimetre wide door)
Wheelchair accessible (may have limitations)
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
ATM
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Lockers
Luggage storage
Safe
Vending machine
Wedding services
Location highlights
Connected to a shopping centre
Things to do
Gym
Shopping
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Smoking
Smoking allowed: in designated areas
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 554400 for adults and from VND 277200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
About the area
Located in Tay Ho neighbourhood, L7 West Lake Hanoi By Lotte - L7 Residences is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Ho Tay Water Park and Thu Le Park are also worth visiting. Visit our Hanoi travel guide
Alley No. 683 Lac Long Quan Street, Tay Ho Ward, Hanoi, 124000
What's nearby
West Lake
3 min walk - 0.3 km
Ho Tay Water Park
5 min walk - 0.5 km
Lotte Mall Tay Ho
1 min walk - 0.0 km
Trinh Cong Son Walking Street
5 min walk - 0.5 km
Rising Sun Park
5 min walk - 0.5 km
Getting around
Ga Co Loa Station
13 min drive
Ga Thuong Tin Station
24 min drive
Hanoi (HAN-Noi Bai Intl.)
28 min drive
Restaurants
Pizza 4Ps
6 min walk
Sen Tây Hồ
6 min walk
Cộng
4 min walk
Layered
1 min walk
Marukame Udon
2 min walk
Frequently asked questions
Does L7 West Lake Hanoi By Lotte - L7 Residences have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at L7 West Lake Hanoi By Lotte - L7 Residences?
As of 11 May 2026, prices found for a 1-night stay for 2 adults at L7 West Lake Hanoi By Lotte - L7 Residences on 17 May 2026 start from RM488, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is L7 West Lake Hanoi By Lotte - L7 Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at L7 West Lake Hanoi By Lotte - L7 Residences?
Self-parking is free at this property.
What time is check-in at L7 West Lake Hanoi By Lotte - L7 Residences?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at L7 West Lake Hanoi By Lotte - L7 Residences?
Checkout is at noon.
Where is L7 West Lake Hanoi By Lotte - L7 Residences located?
Located in Tay Ho, this luxury aparthotel is within a 10-minute walk of Trinh Cong Son Walking Street and West Lake. Lotte Mall Tay Ho and Ho Tay Water Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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L7 West Lake Hanoi By Lotte - L7 Residences Reviews
Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My son and I stayed in a spacious one bedroom apartment. The apartment is in a high rise with an infinity pool (with glorious city views) and a decent bar on the rooftop. There is washer-dryer, big fridge-freezer in the apartment; also a kitchenette with pots and pans etc. The building is attached to an upscale mall with a Starbucks, a big grocery store and lots of food options. About a twenty minute drive from the Old market area. Highly recommend for a family of four or less. The only bed is a queen but there is a decent sofa.
Joydeep
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Hoa
30 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, it was a really nice experience, and I’d definitely stay here again!
Hoa
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
John
20 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Just about the Lotte mall tayho. Very convenient to the airport as well as grab something to eat
John
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Neil
28 Nov 2025
Liked: Cleanliness, amenities, communication
Excellent value
Neil
Stayed 8 nights in Nov 2025
Verified
10/10 Excellent
Teck Heng
20 Feb 2025
Liked: Cleanliness, room comfort, communication
Very good
Teck Heng
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Eun ju
15 Jan 2025
Liked: Cleanliness, room comfort, communication
출장때마다 L7 이용합니다. 호텔 시설도 롯데몰 이용도 너무 만족합니다..
Eun ju
Stayed 1 night in Jan 2025
Verified
8/10 Good
Yin Chieh
1 Dec 2024
Liked: Cleanliness, room comfort, communication
整體是好的,但缺點是晚上睡覺會聽到轟轟轟的聲音,疑似是冷卻水塔之類的聲音,及外面馬路機車聲蠻大的
Yin Chieh
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
YUMI
26 Dec 2025
YUMI
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Jan
30 Aug 2025
Liked: Cleanliness, room comfort, communication
Jan
Stayed 1 night in Aug 2025
Verified
8/10 Good
Hung Ching
26 Jun 2025
Liked: Cleanliness, room comfort, communication
Hung Ching
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
PEI-CHUN
10 May 2025
PEI-CHUN
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
CHANGSEOB
14 Mar 2025
Liked: Cleanliness, room comfort, communication
CHANGSEOB
Stayed 9 nights in Mar 2025
Verified
10/10 Excellent
Ohhyeon
14 Dec 2024
Liked: Cleanliness, room comfort, communication
Ohhyeon
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Youngmin
6 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Youngmin
Stayed 5 nights in Oct 2024
Verified
10/10 Excellent
Hyunwook
28 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication