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Hotel Garden Queen

Property class: 3

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Close to Hanoi Old Town Night Market and Hoan Kiem Lake, Hotel Garden Queen provides free cooked-to-order breakfast, a terrace and a garden. Indulge in a massage at Zen Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a hot tub.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room, City View, Lakeside

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, City View, Lakeside

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Room

Premium bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 30 sq m
  • 8 bedrooms
  • Sleeps 3
  • 4 King Beds and 8 Large Single Beds
  • Free Wi-Fi
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Hotel Garden Queen is near a train station and on a lake. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
65 Hang Bac Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A crowded street market at night with people shopping and socializing.
    Ta Hien Street
    2 min walk - 0.2 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station
    11 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    22 min drive

Restaurants

  • Bancông Cafe & Restaurant
    1 min walk
  • Bia Hơi Corner
    2 min walk
  • Moonlight Sky Bar
    1 min walk
  • Hải Sản - Sea Food
    2 min walk
  • Hương Hải
    1 min walk

About this property

Hotel Garden Queen

  • Hotel near Hoan Kiem Lake
  • Located close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hotel Garden Queen provides free cooked-to-order breakfast, a terrace and a garden. Treat yourself to a massage at Zen Spa, the on-site spa. In addition to dry cleaning/laundry services and a hot tub, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A round-trip airport shuttle (surcharge), express check-in and luggage storage
    • Concierge services, a front desk safe and tour/ticket information
    • Coffee/tea in reception
  • Room features
  • All guest rooms are individually decorated, and include comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as fireplaces and premium bedding.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Rainfall showers, shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Private gardens, wardrobes/cupboards and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available for a fee of USD 15; reservation required

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Freezer
  • Griddle
  • Hob
  • Lobster/crab pot
  • Minibar
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Separate dining area
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Express check-in available
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are required to download the property's WhatsApp, Zalo, Viber, Telegram mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 150000.0 per night
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Garden Queen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Garden Queen?

This hotel doesn't offer parking.

What time is check-in at Hotel Garden Queen?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Garden Queen?

Checkout is at noon.

Does Hotel Garden Queen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.00 per vehicle applies.

Where is Hotel Garden Queen located?

Located in Old Quarter, this spa hotel is steps away from Ta Hien Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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