City view
Check availability

Reviews of Hilton Garden Inn Hanoi

4 out of 5
Hilton Garden Inn Hanoi
20 Phan Chu Trinh, Hoan Kiem District, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 301 reviews" "
Rating 8 - Good. 131 out of 301 reviews" "
Rating 6 - Okay. 32 out of 301 reviews" "
Rating 4 - Poor. 9 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great customer service. Our 2 rooms were not next door but at least it was on the same floor. The breakfast wasn't worth the price, the only best thing I ate there was the Pho Hanoi. Broth was hot and delicious. Meat tender and flavorful. Rooms were big, nice, clean. Wi-Fi was good. Had a great experience, would stay here again.
Stayed 2 nights in Mar 2024
Response from Chi Le - Guest Service Manager on 19 Apr 2024
Xin Chao Mr Tuan from Hilton Garden Inn Hanoi,It is very pleasing hearing you had a fantastic stay at Hilton Garden Inn Hanoi. Your kind words encourage our entire team so much in keep delivering exceptional service to every guest. Providing the highest level of hospitality is our number one priority and we do take pride in catering our guest’s needs the best way we can. We will definitely share your feedback with the team to motivate them strive harder to deliver memorable experience to every single customer. We do hope to have the opportunity to welcoming you again soon to experience our warm and hospitality service.Please let me know if I can ever be of any assistance or, if there is anything that I can do to make your next stay even more memorable one, please do not hesitate to let me know. Kind regards,Chi le Guest Service Manager

10/10 Excellent

Nga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast with lots of choices. The hotel is close to good restaurants. Walkable distance to places of interest.
Stayed 1 night in Jan 2024
Response from Nguyen Lan Phuong, Hotel Manager on 5 Feb 2024
Dear Nga,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback.We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 Good

Bikas

Stayed 4 nights in Jan 2024
Response from Nguyen Lan Phuong, Hotel Manager on 25 Jan 2024
Dear Bikas,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 Excellent

Laksri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Place to stay in Hanoi
We spoke to staff even before making reservations.Advice given and recommendations made helped us to plan our visit. Vu and Chi went out of thier way always to feel us welcomed. Best travel advice in HANOI better than travel agents.
Stayed 3 nights in Jan 2024
Response from Nguyen Lan Phuong, Hotel Manager on 23 Jan 2024
Dear Laksri,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 Good

Kwok Hon JOSEPH

Stayed 5 nights in Dec 2023
Response from Nguyen Lan Phuong, Hotel Manager on 23 Jan 2024
Dear Joseph,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nguyen Lan Phuong, Hotel Manager on 27 Dec 2023
Dear Curtis,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Michael,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 Good

Reeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Reeta,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 Good

YOUNGJONG

Stayed 1 night in Dec 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Young Jong,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 Excellent

Eunhee

Stayed 2 nights in Nov 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Eunhee,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 Excellent

Eunhee

Stayed 2 nights in Nov 2023
Response from Thu Vu- Guest Service Manager on 21 Nov 2023
Dear valued guest,Thank you for choosing Hilton Garden Inn Hanoi and We are excited to see your great 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again.Have a nice week ahead!

8/10 Good

Chun Cheong Dominey

Stayed 1 night in Nov 2023
Response from Thu Vu- Guest Service Manager on 21 Nov 2023
Dear Mr. Dominey,Warmest greeting from Hilton Garden Inn Hanoi! It appears that you generally enjoyed the stay with us. We do look forward to welcoming you back for the upcoming trip in Hanoi. Have a nice week ahead!

8/10 Good

Florence

Stayed 3 nights in Oct 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Florence,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 Excellent

CAGATAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service
Great staff at the breakfast hall and reception, we really liked to stay in this hotel, they were always very helpful. If we come to Hanoi again, we'll definitely stay in this hotel.
Stayed 7 nights in Oct 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Cagatay,Thank you for your time to give a high rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi again, real soon.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 Excellent

jen wei

Stayed 2 nights in Oct 2023
Response from Nguyen Lan Phuong, Hotel Manager on 13 Dec 2023
Dear Jen Wei,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

6/10 Okay

Eddie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Nguyen Lan Phuong, Hotel Manager on 21 Aug 2023
Dear Eddie,Greetings from Hilton Garden Inn Hanoi.Thank you for taking the time to share your experiences about your recent stay at our hotel.Please accept our sincere apologies if your experience was not up to your expectation.The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Hanoi soon so we will have another chance to make it right. Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the Hanoi Hilton!
Nice place to stay in Hanoi, and you can say you stayed in the Hanoi Hilton! ;) Free self-service laundry is a huge plus. Rooms are decent and staff is very good.
Stayed 2 nights in Jul 2023
Response from Nguyen Lan Phuong, Hotel Manager on 17 Jul 2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
l enjoyed this place. I would stay here again if I came back to visit. The staff was very nice and helpful.
Stayed 1 night in Jul 2023
Response from Hilton Garden Inn Hanoi Team on 12 Jul 2023
Hello Kelley,Good morning from sunny Hanoi!Thank you so much for sharing with us your valued feedback. It’s our pleasure that you did enjoy a great time staying with us at Hilton Garden Inn Hanoi. We look forward to welcoming you back to our hotel!Have a lovely day!

10/10 Excellent

Shiva

Stayed 7 nights in Apr 2023
Response from Nguyen Lan Phuong, Commercial Manager on 15 May 2023
Dear Shiva,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongCommercial Manager

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Nguyen Lan Phuong, Commercial Manager on 23 Mar 2023
Dear Leon,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongCommercial Manager

10/10 Excellent

Elad

Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Elad,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent breakfast buffet. Very large selection of food. The exercise room could use more equipment. The room is very nice.
Stayed 3 nights in Oct 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Gregory,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Phieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and polite staff. Convenient location. Comfortable stay.
Stayed 1 night in Sep 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Phieu,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Jared

Liked: Staff & service, amenities, property conditions & facilities
Staff is super friendly! I think the bed was the most comfortable thing i’ve ever laid on. Fluffy blankets and pillows. Many things to do near hotel
Stayed 4 nights in Aug 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Jared,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Aug 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Peter,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Yu,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

YU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and convenient
Stayed 3 nights in Jul 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Yu,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcome you back to Hilton Garden Inn Hanoi soon.Kind Regards,

8/10 Good

Johannes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Johannes,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel amazing staff
The hotel was fantastic and the staff was absolutely the best they were so knowledgeable and helpful and friendly. The hotel was super clean and comfortable we loved our stay there.
Stayed 2 nights in Jun 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear James,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Reception is excellent (Ms. Chi & Ms. Thu)
Stayed 8 nights in May 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Ms. Ha,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Krishnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, quiet atmosphere and clean..Very nice and pleasant experience on the whole. Love to visit again.
Stayed 3 nights in May 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Krishnan,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

6/10 Okay

Andrea

Stayed 1 night in Apr 2022
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Andrea,Greetings from Hilton Garden Inn Hanoi.Thank you for taking the time to share your experiences about your stay at our hotel.Please accept our sincere apologies if your experience was not up to your expectation.We hope this experience will not alter your trust in our hotel and you grant us another chance to welcome you back. All in all, we truly appreciate you letting us know what's expected from guest's perspective.Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great food and very clean. Would return and recommend friends.
Stayed 2 nights in Jan 2020
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

8/10 Good

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was in a great location. We walked everywhere. But the hotel needs to be updated. The rooms are quite old and run down. They helped us book a tour which was fun and we really appreciated that. The staff are all super friendly and helpful. We really enjoyed the welcome tea.
Stayed 4 nights in Dec 2019
Response from Nguyen Lan Phuong, Commercial Manager on 27 Apr 2023
Dear Melanie,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

8/10 Good

David

Stayed 1 night in Oct 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear David,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful at the front desk. Provided us information with about "must sees", a walking map and a little tour book which proved invaluable as we mostly walked everywhere
Stayed 2 nights in Jul 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Valued Client, We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

6/10 Okay

Rosanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hanoi is super Hot=Hot room
Super hot in Hanoi. We only get one key card so the room gets really hot and you have to wait till it cools down. The elevators are hot. The rooms are small and smell like wet carpet. They should just remove the carpet in my opinion. The cleaning service is great. If it wasn’t for the carpet and the hot room I would have been more happier. The bar downstairs was probably my favorite spot the bar tender was super nice and new English pretty well.
Stayed 6 nights in Jun 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Rosanne, We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.Our apologies for not being able to meet your expectations regarding the additional spare keycard and smell carpet. We look forward to having you with us again in the near future, to experience our upgraded product in the next few months. Kind Regards,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Room was clean and comfortable. There was restaurants around the property.
Stayed 3 nights in Apr 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Stephanie,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

6/10 Okay

Puu

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2019
Response from Nguyen Thi Hanh on 29 May 2019
Thank you for your stay with us

8/10 Good

Shinichiro

Liked: Cleanliness, staff & service, amenities
Overall, it was fantastic stay. However, the room was allocated to Disability Room and Water pressure wasn’t strong enough.... Since I chose this hotel cause of Hilton brand, good location.
Stayed 2 nights in May 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Shinichiro, We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.Our apologies for allocating you into the Accessible room which did not meet your expectation. We look forward to having you with us again in the near future.Kind Regards,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel did not represent Hilton big name, the services quality even so underwhelming compare to many smaller non branded local hotels.
Stayed 1 night in May 2019
Response from Nguyen Lan Phuong, Commercial Manager on 18 May 2023
Dear valued client, Greetings from Hilton Garden Inn Hanoi.Thank you for taking the time to share your experiences about your stay at our hotel.Please accept our sincere apologies if your experience was not up to your expectation.Your comment has been forwarded to the concerned managers to take the necessary actions.The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
I stay at this hotel for 8 nights. Hotel is nice, staff are friendly. Near Hoan Kiem lake. Bed is comfortable and what best is it provide free self-serve laundry ( both wash and dry machines). Surrounding got many nice restaurants too, the store Obama visit is just round the corner. Traffic here is good. Will recommend to others.
Stayed 8 nights in Apr 2019
Response from Nguyen Thi Hanh on 28 May 2019
Thank you for your good feedback. Looking forward to welcoming you again soon.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Edwin, Thank you for taking the time to share your experience in Hilton Garden Inn Hanoi, and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,

8/10 Good

Seong Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Seong Wai,Thank you for taking the time to share your experience in Hilton Garden Inn Hanoi, and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying in HGI !! Fantastic front counter staffs ! Always helpful & polite !!
Stayed 1 night in Mar 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Joseph,Thank you for taking the time to share your experience in Hilton Garden Inn Hanoi, and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in ancient town-- good bfast-- ask for room away from street or the road noise will keep you awake all night-- ottherwise great
Stayed 1 night in Mar 2019
Response from Nguyen Lan Phuong, Commercial Manager on 17 May 2023
Dear Kimberly, Thank you for taking the time to share your experience in Hilton Garden Inn Hanoi, and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,