Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsGRANDIOSE TEAM

Dear Sir/Madam, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Grandiose Hotel Team

Dear Mrs. Jisun Kim, Thank you very much for your feedback. We always strive to provide the best service to our guests, especially to regular guests such as yourself, and on this occasion, we did not exceed your basic expectations. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at Grandiose Hotel & Spa. I will make sure your feedback reaches the appropriate management so we can improve our service. And I hope when you come back to our hotel next time, our service will be better. We are looking forward to seeing you next time! Best regards, Grandiose Hotel Team

Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very much appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high-quality personalized service to welcome you and your family back here one day very soon.Best RegardsLee

Dear Mr. Hemy Tzubary, Thank you very much for your feedback. We always strive to provide the best service to our guests and especially to regular guests such as yourself and on this occasion we did not exceed your basic expectation. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at Grandiose Hotel & Spa. I will make sure your feedback reaches the appropriate management so we can improve our service. We had free upgraded and arranged a room with a nice view for you.We have tried hard to contact you via phone number to inform you that request for free late check out is NOT ACCEPTED. According to our hotel's regulations, the check out time is 12:00. If we do not receive your response, we will arrange your luggage and take a clip to secure and drop your luggage at the front desk.We tried to explain the incident that day about your late check outWe thank you for your feedbackBest regards, Lee

Dear Mr/Mrs Derrick,We are incredibly grateful that you took the time out to share your feedback with Service. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Thanks again,Grandiose Hotel Team

Dear Mr/Mrs. Edson,Thank you so much for sharing your experience with Grandiose Hotel. Your feedback helps us improve our service for everyone.We are extremely grateful that you took the time to send us your feedback about our Service. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to our product development team to see if they could implement any of these changes in the upcoming releases. I’ll be sure to keep you updated.Thanks once again and looking forward to hearing more from you.Cheers,Grandiose Hotel

Dear Mr. Euiyoung,Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less than satisfactory experience with Service and hope you will accept our sincerest apologies. We strive for excellence in customer service, but it’s clear we missed the mark in your case. We have tried to arrange for you the highest room class of our hotel but it is not the room you want. We are very sorry about what happened.As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.That being said, if there’s anything else that I can help you with at the moment, please feel free to reach out and I would be more than happy to help. We do appreciate your business and hope to earn back your trust.Regards,Lee

Dear Ms/Mr Tran,Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. Grandiose Hotel and Spa Team is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Looking forward to serving you again soon!Best regards, Grandiose Hotel team

Dear valued customer , Warm greeting from Grandiose team,we are so happy when you had good time in here.Thank you for choosing us!

Dear valued customer , We are so pleased to bring to you best service.Thank you for choosing us!

Dear valued customer, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Cat

Dear valued customer, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Cat

Dear valued customer, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Cat

Dear valued customer, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Cat

Dear Mr Dave, Thank you very much for your feedback. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectation. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at Grandiose Hotel & Spa. I will make sure your feedback reach the appropriate management so we can improve our service. And I hope when you come back to our hotel next time, our service will be better. We are looking forward to see you next time! Best regards, Cat

Dear Valued Customers, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Cat

Dear Valued Customers, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Cat

Dear valued customer, Thank you very much for your feedback. It is our pleasure that you had a pleasant stay at Grandiose Hotel & Spa. We look forward to welcoming you back very soon! Best regards, Catherine

Dear valued guest, Thank you so much for letting us know about your comment after your recent stay at Grandiose hotel. We are all very delighted to read your positive feedback regarding our high level of services. Your feedback on our staff, linen and breakfast are truly heart-warming. We do hope that we could have other opportunity to welcome you back very soon. Best Regards,

Dear Valued Guest, Thank you for staying with us as well as taking the honor to receive your great review about us. We are very proud to learn how you enjoyed your stay at our Grandiose Hotel and spa and have a huge recommend to travelers. We would love to see you again in your next trip to Hanoi and wish you the best of all. Best Regards,

Dear Jeffey, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Thank you for your recommendation and we eagerly look forward to your next return visit. Best Regards,

Dear value guest, Thank you very much for your great comment. It truly warms our heart to read that we were able to meet your expectations and make your stay worth while. We are doing our best to bring the best service to our customer. Looking forward to welcoming you back very soon.

Dear value guest, Thank you so much for taking time to share your experience with us and other travelers. Your great comment is our biggest motivation to bring the best service to customer. Your kind words has been sent to our staff especially our front desk member and they are very excited. We are looking forward to welcoming you back here very soon.

Dear value guest, Thank you for taking the time to share your review with us and other travelers. I and my team are very glad to hear that you really enjoyed your staying here due to our helpful and friendly staff and a good location. We're looking forward to having another opportunity to serve you again in Hanoi.

Dear Mr. Christopher, Thank you so much for taking time to share your review with us and other travelers. And from that, I and my team have been well noticed that you have some bad impression of our Spa service and the breakfast did not meet your expectation. We are day by day upgrade our service quality and we aim to build up the hotel becomes one of the top one in Hanoi. We are looking forward to welcome you back very soon and will make sure that your next stay would be much more better. Sincerely Yours Hotel Management

Dear Valued Guest, It is very pleased to receive your highest review due to your very short stay with us at Hanoi Grandiose Hotel and Spa. Thank you for choosing our hotel and I am sure that my team have enjoyed catering you so much. We look forward to have another opportunity to serve you again in Hanoi. Best Regards Hotel Management

Dear Mr. Sang, It is very pleased to receive your highest review due to your very short stay with us at Hanoi Grandiose Hotel and Spa. Thank you for choosing our hotel and I am sure that my team have enjoyed catering you so much. We look forward to have another opportunity to serve you again in Hanoi. Thanks you! Hotel Management

Dear Valued Guest, It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon. Best Regards Hotel Management

Thank you for choosing our hotel due to your recent stay with us at Hanoi Grandiose Hotel and Spa. I am very glad to hear that you have enjoyed our hotel services and especially from our front staff & doorbell. The whole team have enjoyed catering you as much as you enjoyed our service. We look forward to serve you again in Hanoi very soon. Sincerely yours, Hotel Management

Dear Mr/Ms. Fraser Wee Tat, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent location that walkable to Lotte centre. I am very glad that you had a pleasant, welcoming stay and enjoy our complimentary service for Jacuzzi+Sauna. I and my team will keep working harder to welcome you back if the chance given. Best Regards Hotel Management

Dear Mr/Ms. Hasni, It is very pleased to receive your highest review due to your very short stay with us at Hanoi Grandiose Hotel and Spa. Thank you for choosing our hotel and I am sure that my team have enjoyed catering you so much. We look forward to have another opportunity to serve you again in Hanoi Best Regards, Hotel Management

Dear Sir/Madam, It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your positive review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon. Kind regards Hotel Management

Dear Karen, It is very pleased to receive your highest review due to your very short stay with us at Hanoi Grandiose Hotel and Spa. Thank you for choosing our hotel and I am sure that my team have enjoyed catering you so much. We look forward to have another opportunity to serve you again in Hanoi. Best regards Hotel Management

Dear Valued Guest, Thank you for giving us very nice feedback though it was a very short stay with us. It is our greatest pleasure to know that you have enjoyed your stay with us and rate us as excellent location that walkable to Lotte centre. I am very glad that you had a pleasant and welcoming stay. I and my team will keep working harder to welcome you back if the chance given. Sincerely Yours Hotel Managemnet

Dear Yogita, Thank you for taking the time to share your review with us and other travelers. And from that, I and my team have been well noticed that you really enjoyed and had a great time with our team. I am glad to hear that you enjoyed the lovely welcome, spacious room, good bar and restaurant and especially the 5 star service from all of our staff. The whole team will keep up working to welcome you back here with our team. Sincerely yours, Hotel Management

Dear Sandeep, Thank you for taking the time to share your review with us and other travelers. And from that, I and my team have been well noticed that you really enjoyed and had a great time with our team. I am glad to hear that you enjoyed the lovely welcome, spacious and clean room, good bar and restaurant nearny and especially the 5 star service from all of our staff. The whole team will keep up working to welcome you back here with our team. Sincerely yours, Sally

Dear Sir/Madam It is very pleased to receive your highest review due to your very short stay with us at Hanoi Grandiose Hotel and Spa. Thank you for choosing our hotel and I am sure that my team have enjoyed catering you so much. We look forward to have another opportunity to serve you again in Hanoi. Thanks & best regards Sally

Dear Dannie, Thank you for giving us a perfect rating on Expedia reviews. We are so glad to know that you have enjoyed your stay at Hanoi Grandiose Hotel. It's definitely a boost for us when receiving positive review from you. I will surely forward your feedback to the rest of the team. We very much look forward to serve you again in Hanoi if the chance given.. Sincerely, The Hotel Management.

Thank you for choosing our hotel and the time you took to share it with us. It is our pleasure to be your accommodation due to your recent stay with Hanoi Grandiose Hotel & Spa. I am glad to hear that you enjoyed everything from warm welcome, clean and comfortable room,superb breakfast and especially the personal service from Andrew ft his team. I will surely forward your feedback to him and the rest of the team. We very much look forward to serve you again in Hanoi if the chance given. Best regards Sally

Dear Mr. Jacob, Thank you very much for taking your time to share your recent experience with us at Hanoi Grandiose Hotel and Spa and other travelers. I very appreciate your time! And will definitely forward your compliments to my team for further encouragement and keep up the good work. I and my team do hope that we will have another chance to welcome you back here with our team at soonest. Sincerely yours, Sally

Dear Sir/Madam, Thank you for your perfect review due to your recent stay with us at Hanoi Grandiose Hotel and Spa. I am very glad that you enjoyed your stay and feel at home. The whole team looks forward to welcome you back here soon. All the best! Warmest regards, Sally

Dear Mr. Chun Kau On, Thank you for taking the time to share your review with us and other travelers. And from that, I and my team have been well noticed that you really enjoyed and had a great time with our team-Grandiose Hotel. I am glad to hear that you enjoyed the lovely welcome, spacious room, good hotel facilities and especially the 5 star service from all of our staff. The whole team will keep up working to welcome you back here with our team. Sincerely yours, Sally

拝啓、ハノイ グランディオーズ ホテル アンド スパをぜひご利用ください。 当ホテルをお選びいただき、お勧めいただきまして誠にありがとうございます。 忘れられないご滞在を私たちと共有していただき、誠にありがとうございました。 あなたの完璧なレビューをいただけて、私のチームも喜んでいただけると確信しています。 それが私たちが素晴らしい仕事を続けるための最大の励みになります。 あなたが私たちのサービスを楽しんだのと同じくらい、私たちもあなたにサービスを提供することを楽しんでいます。 チーム全体が、お客様とそのご家族が近いうちにここに戻ってこられるよう、質の高い個別サービスを維持してまいります。よろしくお願いしますグランディオーズ ホテル チーム

Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very much appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high-quality personalized service to welcome you and your family back here one day very soon.Best RegardsLee

Dear Mr Gomibuchi, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback regarding our services. Besides that, we regret that some of the categories did not meet your expectations. Let me extend my sincerest apologies for any inconvenience you were subject to. We will definitely review with our management team to continue our improvement. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best regards, ee

Dear Mr. Nicole Lynn,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsLee