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Grande Collection Hotel & Spa

4.0 star property
Escape to a tranquil oasis near Hanoi Old Town Night Market. Relax on the terrace or rejuvenate with spa treatments.

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Located near Hoan Kiem Lake, Grande Collection Hotel & Spa offers a serene retreat with spa services, dry cleaning/laundry services, and free in-room WiFi. Unwind on the terrace or get assistance from the 24-hour front desk and concierge services - previous guests have praised the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 80000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 460000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Grande Collection Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grande Collection Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Grande Collection Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grande Collection Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grande Collection Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 460000 per vehicle applies.

Where is Grande Collection Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Dong Xuan Market and Hang Da Market are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 91 reviews
Rating 8 - Good. 24 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews