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Au Co Art Classic Hotel & Spa
5.0 star property

Luxury Hanoi hotel connected to the convention centre, within walking distance of Hoan Kiem Lake

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May 2024
June 2024

Photo gallery for Au Co Art Classic Hotel & Spa

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Couples treatment room(s), aromatherapy, hot stone massages
Designer toiletries, hair dryer, dressing gowns, slippers
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
52- 54B Ngo Huyen, Hang Trong, Hoan Kiem, Hanoi
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive
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Room options

About the area

Hanoi

Located on a river, Au Co Art Classic Hotel & Spa is in Old Quarter neighbourhood and is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Ngoc Son Temple and Hoan Kiem Lake are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours and other activities like whale watching.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • Âu Lac Family Restaurant - 1 min walk
  • An Cafe - 2 min walk
  • Nem Nướng Nhà Thờ - 1 min walk
  • Cháo Sườn Ngõ Huyện - 2 min walk
  • Phở Cháo Mỳ Bò-Tim-Bầu dục 37 Phủ Doãn - 1 min walk

About this property

Au Co Art Classic Hotel & Spa

Luxury hotel near St. Joseph's Cathedral of Hanoi
Located close to Hoan Kiem Lake and Ngoc Son Temple, Au Co Art Classic Hotel & Spa provides a free daily manager's reception, a rooftop terrace and a coffee shop/cafe. Indulge in a Swedish massage, a facial and a manicure/pedicure at Au Co Beauty Spa, the on-site spa. The on-site Vietnamese cuisine restaurant, Au Co mother restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a cruise ship terminal shuttle
  • Express check-out, express check-in and babysitting (surcharge)
  • A lift, concierge services and a TV in reception
Room features
All 55 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Childcare services and cots/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hairdryers
  • Smart TVs with cable channels
  • Fridges, free tea bags/instant coffee and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (VND 250,000 per night)

Food and drink

  • Daily buffet breakfast available for a fee: VND 299,000 for adults and VND 299,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Au Co mother restaurant

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • On a lake
  • On the boardwalk
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Art Deco architecture
  • Building
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: VND 699000
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 699000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 799000.0 per day.
Cots (infant beds) are available for VND 699000.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 577000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately VND 299000 for adults and from VND 299000 for children
  • Self-parking fee: VND 250000 per night
  • Early check-in fee: VND 699000 (subject to availability)
  • Late check-out fee: VND 699000 (subject to availability)
  • Crib (infant bed) fee: VND 699000.0 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Au Co Art Classic Hotel Hanoi
Au Co Art Classic Hotel
Au Co Art Classic Hanoi
Au Co Art Classic
Au Co Art Classic & Spa Hanoi
Au Co Art Classic Hotel & Spa Hotel
Au Co Art Classic Hotel & Spa Hanoi
Au Co Art Classic Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Au Co Art Classic Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Au Co Art Classic Hotel & Spa?

Self-parking is available for VND 250000 per night.

What time is check-in at Au Co Art Classic Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Early check-in is available for a fee of VND 699000 (subject to availability).

What time is check-out at Au Co Art Classic Hotel & Spa?

Checkout is at noon. Late checkout is available for VND 699000 (subject to availability).

Where is Au Co Art Classic Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Ngoc Son Temple are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Au Co Art Classic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 12 out of 62 reviews" "
Rating 4 - Poor. 4 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Victoria, Ho Chi Minh City

Disliked: Cleanliness, amenities, property conditions & facilities
I actually didn’t stay in the end. I checked in late, to find the main hotel closed up, and so I was directed to their ‘other’ building which was smaller, shabbier and didn’t even have a reception area. The bar/ restaurant was closed but due to the Covid situation I wasn’t totally surprised. My room was really run down and when I realised the door didn’t lock that was the moment I decided to leave. The man who let me in was very understanding and let me leave without charging me anything. I feel sorry for these smaller boutique hotels during this time but my safety and comfort comes first.
Stayed 3 nights in Jul 2020

8/10 Good

Thaim Eng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jessie, Western Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is so spacious and clean. Staffs are so friendly, location is so close to everything, Great dollars for value
Stayed 1 night in Feb 2020

8/10 Good

Dianne

Liked: Cleanliness, room comfort
Okay place
We arrived at 1 am and were greeted quite rudely. The one holding the key threw the key on the floor at the person who was showing us to our room, what a sure fire way of telling someone you’re not welcome. There were no welcome drinks as advertised. The rooms (we were given a free upgrade, but unfortunately it was on the old wing so it looked more outdated) had no decor, but quite comfortable. Good location, value for money. Location? 5 stars Staff: 3 stars Food: 3 stars
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly team. Warms welcoming. Very clean. Calm area
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'écris suivant des avis / commentaires sur les hôtels & restaurants et écrire celui sur le Au co art classic me tient à coeur car nous avons passé une EXCELLENTE semaine dans ce resort! Je like à fond! C'est un resort à taille humaine fondé par une famille de Hanoi et ouvert en dec 2018. Donc tout est neuf. Très bien conçu dans un style . , très bien aménagée! . Le Spa est excellent et nous avons bénéficié d'une promotion de 20% pour un traitement en couple. Le pied intégral! Le buffet petit-déjeuner est carrément somptueux et varié. Il y a tout ce dont on peut avoir envie. Le personnel est TRES attentionné. Ils sont vraiment aux petits soins, proactifs, efficaces bref charmants! Et tout le temps avec le sourire. On sent une bonne formation derrière tout cela. Cela aide à passer un séjour paisible. Très belle excursion. Nous avons pris la formule 2 jours avec 1 nuit sur une jonque 15 p. Nous étions 13 plus l équipage donc idéal. Les cabines sont très confortables, les repas très copieux et excellents. Notre guide Dui très bien, visites guidées très intéressantes. On recommande vivement cette agence de qualité, sérieuse et fiable
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij kwam met regen aan in Hanoi, dus waren van plan een luxe hotel te boeken. Nou, dat is in ieder geval gelukt. Bij binnenkomst is iedereen meteen enorm behulpzaam en vriendelijk. Dit verandert gedurende het verblijf ook niet. Wij hebben 4 dagen in het hotel doorgebracht en hebben het, ondanks het weer, echt super gehad. Er zijn een aantal zaken die er voor ons uitsprongen; bedden zijn zacht, super badkamer met stortdouche en of bad, , massages, sauna, goed restaurant en een geweldig ontbijt. Alles liep perfect tijdens onze trip naar Halong Bay! Goede communicatie vooraf en alles was in orde. eer goed georganiseerde tour.. er. Al bij al fantastisch en de klantvriendelijkheid is ronduit goed!
Stayed 2 nights in Apr 2019

10/10 Excellent

CHRISTOFER

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights at Au Co Art classic Hotel and wished we could stay longer. Fantastic hotel all around. Great large room with really nice bathroom. Everything was so clean and well maintained. Breakfast was excellent with so much variety. All the staff were so friendly and helpful including the manager. We booked a 15 day tour for 8 people going to Hanoi, cruise to Halong Bay, Hue, Danang and Ho Chi Minh City. she was wonderful and helped me plan the entire trip.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here quite late in the afternoon, we were welcomed by good drinks at the Lobby. The staff here is so friendly, especially Mr. Huy, he support us so well.We booked our Ha Long Bay trip with them and have only good things to say about them. The price is very reasonable for the quality they offer and the service was outstanding. Bed was so comfy and clean. Breakfast was amazing and staff at the restaurant is friendly as well
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Trip in Hanoi
Very nice place
Stayed 1 night in Apr 2019