Hanoi Centre Shopping Mall

The location of the place is amazing, close to the markets, food establishments, spas, and the river. My family loves the spacious rooms. But what I love about this place are the staff. They have been very helpful to me since I arrived and gave me great recommendations. Whatever is lacking in the place (which I didn't notice), the very good people working there are making up for it. Highly recommended if you're looking for a great experience with locals. It is not a 5-star hotel, but they have 10-star people working on this one.

Like most places in Vietnam, maintenance is a bit of an issue. However, breakfast was great and staff were truly helpful and friendly. Rooms were comfortable and clean. Hotel was very close to shops, restaurants, Train Street and the lake.

Great location. Rooms were good but could do with a bit of tlc especially in the bathrooms. We had like warm water most of the time which was fine. Shower area could have done with a bit of a deep clean and some minor maintenance but was absolutely fine. Large spacious bedroom and good aircon. Breakfast was good. Limited selection of fruit and meats/cheeses but cooked to order eggs, pancakes and Cambodian dishes which were all very good. Plentiful