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Mercure Hotel Hannover City

4.0 star property
Relax on the hotel's inviting terrace or unwind over dinner at Das Restaurant. Discover why this eco-certified gem is perfect for business trips.

Choose dates to view prices

Travelers love the multilingual staff at this upscale retreat near Heinz von Heiden Arena. Enjoy a meal at Das Restaurant or relax at the bar. Guests can use in-room WiFi, secure bike storage, self parking, and dry cleaning. Ideal for business travelers with four meeting rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is RM359
RM384 total
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Hannover City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hannover City?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hannover City on 21 Jun 2026 start from RM359, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Hannover City?

Self-parking is available for EUR 25 per night.

What time is check-in at Mercure Hotel Hannover City?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Hannover City?

Checkout is at noon.

Where is Mercure Hotel Hannover City located?

Located in Suedstadt, this hotel is within a 10-minute walk of New Town Hall and Maschsee. Heinz von Heiden Arena and Hannover Zoo are also within 3 mi (5 km). Aegidientorplatz U-Bahn is only a 5-minute walk and Markthall-Landtag U-Bahn is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 380 out of 774 reviews
Rating 8 - Good. 316 out of 774 reviews
Rating 6 - Okay. 60 out of 774 reviews
Rating 4 - Poor. 13 out of 774 reviews
Rating 2 - Terrible. 5 out of 774 reviews

Reviews

Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was friendly at check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. Great cocktails behind the bar and the breakfast offering is superb. Rooms are great comfortable and clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Perfectly located close to museums, parks, restaurants, Maschsee and just a short 5-10 minute walk from the city centre.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want city stay with a quiet city park vibe, close to hannover stadium and close to the shops then this is the place!!!!! Its a fab location and the satff are lovely xx
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to many places and sites a tourist would want to go.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rebecca

Liked: Amenities
Spacious room, excellence equipment, ideal Location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic breakfast with perfect service and exceptional options. We will be back for sure. We stayed in a family room. It was spacious with a foyer that had a door so that I could pack and organize while everyone was asleep. The pull out couch was not optimally comfortable but it was good enough for the kids. Breakfast was phenomenal. From make your own waffle (use the timer!), to fresh ginger for your tea, to smoked salmon and many cheeses, meats, yogurts and treats there was something for everyone. The staff were great. It’s hard to list off the many great treats, including vegan options and poultry meats. The kettle, tea and Nespresso pods and coffee machine in the room were wonderful and very appreciated. Expedia showed the hotel as having parking available. We arrived to be told that there was limited parking and that a parking elevator could not accommodate most SUVs. Our rental car did not fit and there was no way to reserve one of the very few ground floor spaces. Some advance warning would have been helpful as we could have rented a different car. The staff did not mention the abundant street parking that is available around the hotel but my cousin pointed out that on nearby streets between 8pm and 9am we could park for free.
Breakfast - waffle maker and batter on the left, hot food on the right.
Meats and cheeses.
Bread station. Rotating special treats - Laugen Brötchen were my favourites.
Fruit and yogurt.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel 10 min walk from city center,

Very nice hotel, frendly staff at the reception, nice with green areas just outside if you need to walk a dog, street parking nearby, but only for 4 hours between 9 and 17 carpark is 20 euro, you can take your dog with you at the restaurent, and there is eating areas outside. It take only 10 min to walk to the city center.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Nola

Liked: Amenities
I appreciated the availability of the parking garage. VERY friendly staff. The bathroom floor was sticky and the wi-fi is not secure. However i would recommend.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Gabriel

Liked: Cleanliness
Disliked: Staff & service
Reception poorly handled my query when I couldn’t find my way to the parking garage in the confusing reception area.. Was ignored in the bar while other guest served first. Wasn’t made feel welcome by the staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable room and very helpful & friendly staff.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. .
Stayed 1 night in Dec 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

More than adequate

Very posh entrance…..our room was a bit dated but more than adequate for our two night stay. Great location to the town itself. 25 euros for parking each night a little steep.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and clean room. Friendly staff and only weak point was breakfast very average and didn’t taste great. Great location with 10min walking distance to city centre.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while visiting wernigerode. Although we had only one night, it was perfect!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to shopping
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gunther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. We did have to change rooms right after arrival, as the first room wasn’t ready.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kaj Søholm

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful staff

Friendly and helpful staff
Stayed 2 nights in Apr 2023
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated walking distance to everything, outdated rooms
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023