Beach nearby

Reviews of Regal Inn

2 out of 5
Regal Inn
162 Ashworth Ave, Hampton, NH

Reviews

7.2

Good

Rating 10 - Excellent. 149 out of 565 reviews" "
Rating 8 - Good. 180 out of 565 reviews" "
Rating 6 - Okay. 117 out of 565 reviews" "
Rating 4 - Poor. 65 out of 565 reviews" "
Rating 2 - Terrible. 54 out of 565 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffery

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress needs replacing…horrible! Room was very small, no tissues, very low lighting in bathroom. Do not stay here!
Stayed 1 night in Sep 2023

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not portray the hotel accurately. The doors do not shut right or tightly , the heat and air conditioning system smell like something is burning. Every time someone goes up or down the exterior stairs, the floor bounces. The blinds on the doors are broken and do not go all the way to the floor. The noise

10/10 Excellent

Victoria

Stayed 1 night in Sep 2023

4/10 Poor

Johanne

Stayed 2 nights in Sep 2023

6/10 Okay

Melody

Stayed 2 nights in Sep 2023

10/10 Excellent

Linsey

Travelled with partner
Liked: Amenities
The tub was amazing
Stayed 1 night in Sep 2023
Response from Lori on 17 Sept 2023
THANKS, LINSEY.

4/10 Poor

Erika

Stayed 2 nights in Sep 2023

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice saff and clean rooms
Stayed 2 nights in Sep 2023
Response from Adam on 17 Sept 2023
We appreciate your comments. Thanks

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
It was fine. No curtains on window blinds.
Stayed 1 night in Sep 2023
Response from Alex on 9 Sept 2023
Thanks, We will keep your suggestion in mind. Thanks

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sharon on 8 Sept 2023
Thanks Eric

2/10 Terrible

Steven

Stayed 1 night in Sep 2023
Response from Dani on 30 Sept 2023
I looked at your booking. You and your friends threw 3 chairs from the second floor and broke. You kicked the door open and broke the lock as well as the door frame. Sorry, we had to charge you 200 for the damages to our property.

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Great for the price. Staff friendly.
Stayed 3 nights in Aug 2023
Response from Alex on 8 Sept 2023
Thanks.

4/10 Poor

John

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
very outdated and dirty, rundown, way overpriced at $300 a night, was worth $100 a night, stayed two nights left 3 day, housekeeper never visited room once, never asked if we needed anything, i had change my trqsh barrell myself and go to front desk to beg for another trash bag, very limited parking, old a d run down try somewhere else
Stayed 2 nights in Sep 2023
Response from Sharon on 9 Sept 2023
Hi John, I want to apologize any inconvenience. I wanted to personally address the concerns you raised during your stay. Your feedback is very important to us. As advertised on all websites, we do not provide any daily service for a 2-night stay, however, we provide all supplies if requested by the guests. I checked the complaint log, however, you did not let the front desk know to resolve any issues you had during your stay. Accept my sincere apology.

6/10 Okay

Hector

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no elevator and no breakfast as advertise. very dirty
Stayed 1 night in Sep 2023
Response from Sharon on 8 Sept 2023
Sorry for the inconvenience. We do not advertise anywhere that we have elevators or breakfast in the morning. We serve coffee in the morning. Sorry for the confusion.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great deal for your money. Rooms were clean, staff friendly and so close to everything! I would definitely stay here again!
Stayed 1 night in Sep 2023
Response from Adam on 9 Sept 2023
Thanks

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alex on 9 Sept 2023
We appreciate your feedback. Thanks

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying here it's close enough to the ocean and also the pool is nice. I found it to be a clean hotel.
Stayed 2 nights in Aug 2023
Response from Sharon on 2 Sept 2023
Thanks

6/10 Okay

Joyce

Travelled with group
Disliked: Staff & service, property conditions & facilities
Good area Close to beach Hot tub to chlorinated Did not use Not too pleasant check in
Stayed 1 night in Aug 2023
Response from Sharon on 9 Sept 2023
Hi Joyce, Thanks. We take all feedback seriously and keep on improving.

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of everything!
Stayed 2 nights in Aug 2023
Response from Sharon on 9 Sept 2023
Thanks, Melissa

6/10 Okay

Valerie

Travelled with partner
Disliked: Staff & service
Thank u for the little communication u did give
Stayed 1 night in Aug 2023
Response from Sharon on 29 Aug 2023
Thanks

8/10 Good

william

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It looks like it was done over very nice
Stayed 1 night in Aug 2023
Response from Alex on 9 Sept 2023
Hi Bill,We appreciate your comments and feedback. Thanks

10/10 Excellent

Heidi

Stayed 1 night in Aug 2023
Response from Sharon on 17 Sept 2023
Thanks for your comments.

10/10 Excellent

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE HAD A NICE STAY FOR A FEW DAYS. ROOM WAS CLEAN.
Stayed 2 nights in Aug 2023
Response from Adam on 17 Sept 2023
Thanks, Desiree. We appreciate your feed back.

10/10 Excellent

Jamie

Stayed 1 night in Aug 2023
Response from Dani on 17 Sept 2023
Thanks, Jaime, We appreciate your feedback and keep on improving.

10/10 Excellent

PAMELA

Stayed 1 night in Aug 2023
Response from Sharon on 17 Sept 2023
Thanks, Pam. We appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sharon on 23 Aug 2023
thanks for your feedback. We appreciate it.

2/10 Terrible

Carrie, Rensselaer

Disliked: Cleanliness, staff & service
The room was dirty found a used wssh cloth hanging in shower when arrived. They do not have cleaning staff they just leave bags of towels outside room covid is over yet they leave envelope on dresser to tip housekeeping? Last but not least the my car was booted after returning from beach in our third day there even after giving them make model color when I went to office woman was extremely rude accusing me of not staying there and wanted to see my key! I told her you just checked me in 2 days ago never offered an apology acted like it was my fault did not dee parking permit! Greed and nasty office staff or owner don’t stay here!
Stayed 3 nights in Aug 2023
Response from Adam on 23 Aug 2023
Hi! I am absolutely so sorry for what you experienced and we will be reaching out to make it up to you. However, I would like to attempt to explain things. We do have a 8 member housekeeping team, and they clean rooms at the beginning of the day then leave. I apologize for the washcloth you found, and for that, there is no excuse and this will be taken up with management. The reason we leave bags outside the room is that we do not like to enter a guest's room without their knowledge. The next best solution is to place the essentials on the chair by the door. As far as the car boot goes, this was because we did not see a proper parking permit displayed on your dashboard. We have this protocol in place since the beach brings many unregistered cars to our facility and as such we use car boots to fight this. Anytime we have a guest come in to the front desk we also have to cross-check that they are a guest of the motel for security purposes. Unfortunately this affected the quality of your stay and we will be addressing our policies.

10/10 Excellent

Catheeriinee

Liked: Cleanliness, staff & service
Clean and really well located!! Short walk to the beach!
Stayed 1 night in Aug 2023
Response from Sharon on 9 Sept 2023
Thanks, Catherine. We appreciate it very much.

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife loved it for our 2nd year anniversary. I thought the staff, room, and the little extra accommodations were great. Good times
Stayed 1 night in Aug 2023
Response from Sharon on 9 Sept 2023
Thanks, We appreciate your feedback. We would love to see you again.

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool clean. Would have liked free coffee for guests or room coffee maker.
Stayed 2 nights in Aug 2023
Response from Sharon on 29 Aug 2023
We have coffee set up in the common area. The guests can enjoy the coffee from 6 A.m. till late morning.

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Nice family place to stay but a little pricy!
Stayed 2 nights in Aug 2023
Response from Sharon on 29 Aug 2023
Thanks

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I booked a room for a concert, accommodations were neat and clean, fairly inexpensive, close to the stores and a nice walk to the beach and casino ball room, a basic room, with a nice balcony, mini fridge and microwave. Nice pool area, unfortunately because of our short trip and trying to pack so much into a overnight we did not utilize the pool. Stress free, very quiet and safe. we will be back!
Stayed 1 night in Aug 2023
Response from Sharon on 30 Sept 2023
Thanks. We appreciate your comments and suggestions.

8/10 Good

Jacquelyn

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Pool was clean and had cabana with bathroom in it. The view from our room was very pretty. Hotel was right near everything but it wasn’t loud at night. I would stay again.
Stayed 2 nights in Aug 2023
Response from Sharon on 29 Aug 2023
Thanks

10/10 Excellent

Cherie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was incredibly convenient. It was very close too ocean gaming casino, our favorite.
Stayed 1 night in Aug 2023
Response from Adam on 9 Sept 2023
Thanks, Cherie. We appreciate your feedback.

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Adam on 29 Aug 2023
Thanks

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Nicole. on 9 Sept 2023
Thanks, James. We appreciate it very much.

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for our anniversary weekend. The location is great and walkable to all the shops/restaurants and beach! The room was much nicer than anticipated, and the staff was kind and accommodating. We would love to stay again and highly recommend Regal Inn as a great place to stay for a great price.
Stayed 1 night in Aug 2023
Response from Adam on 17 Sept 2023
Thanks, Samantha. We appreciate your feedback.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Adam on 29 Aug 2023
Thanks

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Alex on 9 Sept 2023
Thanks, Denise.

8/10 Good

Brad, Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location , property has been updated
Stayed 1 night in Aug 2023

10/10 Excellent

Harold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean and everything was in walking distance i will definitely go back there
Stayed 2 nights in Aug 2023
Response from Dani on 9 Sept 2023
Thanks for your comments and feedback.

6/10 Okay

Sandra

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

donna, fitchburg

Stayed 2 nights in Aug 2023
Response from Sharon on 30 Sept 2023
Thanks

10/10 Excellent

Danny

Stayed 1 night in Aug 2023
Response from Adam on 30 Sept 2023
We appreciate your feedback. Thanks

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2023

4/10 Poor

Zac

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sharon on 29 Aug 2023
Sorry Zak. We would love to know more about your stay.

10/10 Excellent

Edmond Dupont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alex on 30 Sept 2023
We are very glad that you had a pleasant stay.Thanks

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 2 nights in Jul 2023
Response from Sharon on 29 Aug 2023
We appreciate your feed back. Thanks

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found the Regal Inn very nice. Property was convenient to everything. Rooms were clean and the person at desk was very welcoming. I would stay here again only issue was the wifi but when your at the beach who needs it.
Stayed 1 night in Aug 2023
Response from sharon on 30 Sept 2023
We appreciate your comments and feedback. Thanks

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed!
Stayed in room 204. There was water pouring through the ceiling in the bathroom from the room above us. Had to use the toilet with a towel on your head. Hotel refused to check the leak, change our room to a functioning one or offer any type of refund. We have stayed there in the past and never had such a bad experience!
Stayed 2 nights in Jul 2023
Response from Sharon on 1 Aug 2023
We are very sorry about leak. I wish you called the manager to let them know so we could address the issue to resolve the problem. We check it out after you check out of room. The guests over your room were using the shower with shower curtain out. We will refund your room partial amount. We want to see you back. Thanks