2/10 Terrible
Steve
9 Jun 2024
Disliked: Staff & service
Our room was not ready when we got upstairs. Door was open and room was dirty. Went back to desk. Was told housekeeping was off. Manager told woman at desk to go clean the room but she didn’t like that. Offered to call around to other hotels to find us another room. We had just unloaded our car in the rain and didn’t want to do that. Asked if another room was available as the hotel appeared to be only half full. Was told no other room available. When we told them we did not want to move to another hotel, miraculously they found another room for us. All of this wasted about 20-30 min of our time. Front desk never apologized for inconvenience. Acted like we were the inconvenience. Would not stay here again.
Steve
Stayed 1 night in Jun 2024