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Reviews of Microtel Lodge Hamilton - Hostel

2 out of 5
Microtel Lodge Hamilton - Hostel
140 Ulster Street, Hamilton

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 72 reviews" "
Rating 8 - Good. 25 out of 72 reviews" "
Rating 6 - Okay. 16 out of 72 reviews" "
Rating 4 - Poor. 6 out of 72 reviews" "
Rating 2 - Terrible. 6 out of 72 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Epeli

Liked: Room comfort
Was ok and no thrills
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location. Liked tv in room Dirty sheets, hairs in bed Room reeked of cigarette amoke
Stayed 1 night in Oct 2019
Response from Microtel on 23 Nov 2019
Good afternoon. I am deeply sorry for the condition your room was when you stayed with us. I have taken over the management of the facility and have implemented higher standards. I hope this will not hinder you staying with us again. And give my personal guarantee that it will be remedied.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The name should have been the give-away but we probably didnt expect the bed to touch 3 walls of the room with one tiny walk-way - only one person could get dressed at a time. The shower had good pressure but the space was pretty small too and we would definitely recommend that you take your own soap - there was a dispenser on the wall but the soap was so watered down that it may as well have just been water.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
A busy week in Hamilton so availability of accommodation was scarce and not much choice at relatively last minute. Would not be my preferred choice in the future. Noise from other guests particularly when they were climbing stairs and when they were shutting [slamming] doors the walls of my room rattled. Very poor curtaining particularly over the door. Disappointed to find window open on my arrival with smokers in the vicinity [too close to rooms] and security issue with window left open during the day after so called servicing. TV perched on a bar stool beside the bed. Shower attachment needs fixing also folding seat in shower needs a good clean with mould remover. With very little effort most of these things could be rectified. Car parking an issue on my return late at night. Its basically a backpackers and on that basis you get what you pay for. Didn't check out communal kitchen and laundry facilities.
Stayed 4 nights in Jun 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and value
good location , good value has all basic needs only issues at peak periods off street parking can all be taken and ran out of hot water as well due to peak period stay would stay again though as reasonably priced
Stayed 2 nights in Jun 2019
Response from Microtel Lodge on 18 Jun 2019
Good morning, Thank you for your recent stay at Microtel Lodge and your feedback, we hope to see you again. Have a great day. Kind regards Teagin McFarlane Manager Microtel Lodge

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
1. Car parking is very difficult and as the motel was full, I guessed that if I had tried to park between the columns and unusual undulating driveway, I might not have easily got out in the morning. I parked down the street instead. 2. There was no soap left in the shampoo 3. There was no milk (even powdered) for coffee or tea 4. The room was basic but serviceable and had a heat pump which was fine.
Stayed 1 night in Jun 2019
Response from Microtel Lodge on 18 Jun 2019
Good morning, Thank you for your recent stay at Microtel Lodge and your feedback, my apologies I will look into this. Have a great day. Kind regards Teagin McFarlane Manager Microtel Lodge

10/10 Excellent

Char

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Love this place for what you pay it’s pretty good and they look after you :)
Stayed 1 night in Apr 2019
Response from Microtel Lodge on 26 Apr 2019
Good morning, Thank you very much for your feedback, I am glad you enjoyed your stay at Microtel Lodge. Hope to see you again soon. Kind regards Teagin McFarlane Manager Microtel Lodge

6/10 Okay

Epeli

Liked: Staff & service, room comfort
Rugby 7s trip
Trip to go and watch the rugby in Hamilton
Stayed 2 nights in Jan 2019
Response from Microtel Lodge on 31 Jan 2019
Good afternoon, Thank you for your stay at Microtel Lodge, what a great weekend in Hmailton for the NZ 7"s. We hope to see you again. Kind regards Teagin McFarlane Manager Microtel Lodge

6/10 Okay

Judith

Short stop off in Hamilton
Hotel is out of town but not too far from the bus stop - a free bus runs regularly on a nearby circuit. Our room was accessed up a steep flight of stairs which was tricky with a suitcase. It was a small room but the facilities - shower etc were adequate and working fine. The hotel offered shared faciltfor cooking and laundry- we didn’t have cause to use these. Staff at reception were friendly and helpful.
Stayed 1 night in Jan 2019
Response from Microtel Lodge on 28 Jan 2019
Good morning, Hi there Judith, thank you for stay at Microtel Lodge. We appreciate your feedback. We hope to have you stay again soon. Hope you have a great day. Kind regards Teagin McFarlane Manager Microtel Lodge

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Teagin McFarlane on 25 Dec 2018
Good evening, thank you for your review and stay with us at Microtel Lodge, we hope to see you again soon!, Have a Merry Christmas and a happy safe New year. Kind regards Teagin McFarlane Manager Microtel Lodge

8/10 Good

Ange, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly small room but suited my needs. I was a bit frustrated when the washing room closed at 8.30pm. Maybe some maps to the nearest Laundromat, places to eat, etc would be a great help to those not from the area. An allocated place to park? a lot of the parking space was taken up, or unable to get out of, due to someone parking behind or in front of you. I felt safe and the staff was wonderful.
Stayed 2 nights in Nov 2018
Response from neelam on 4 Dec 2018
thanks so much and so sorry for any inconvenience

8/10 Good

Daryl

Liked: Cleanliness, staff & service
Overall Happy
Great location nice friendly staff room not big enough really for double bed but comfortable and very good value for money if on a budget good place to stay
Stayed 2 nights in Nov 2018
Response from Teagin McFarlane on 6 Nov 2018
Good morning, Thank you for your feedback, glad to see you enjoyed your stay and thank you for choosing to stay at Microtel Lodge. We pride ourselves on offering affordable accommodation, hope to have you stay again. Have a great day. Kind regards Teagin McFarlane Manager Microtel Lodge 07 9571848 info@microtel.co.nz

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t end up staying! Smelly and unclean ! The place smelt like b o
Stayed 2 nights in Mar 2018

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Easy check in. Room was very small, had TV in which was a bonus plus also an electric fan. Wifi was free and generally worked ok. Little bit away from centre of town about 1km walk to bus station but a few eateries and shops in between.

2/10 Terrible

Gerry, Auckland

Disliked: Property conditions & facilities, room comfort
I'm in a box!
The room ($79/night) was so small the door barely shut past the bed which was oriented sideways. The length of the the bed went from one end of the room to the other. Room was about 2m x 2m. No aircon, no tv as advertised in photo of room. Small window opened onto 4 lane intersection, so noise all night.
Stayed 1 night in Nov 2017

8/10 Good

Annie, Hong Kong

Liked: Cleanliness, staff & service, room comfort
A bit far away from town but staffs are very nice
The location is not bad just walking around 20 mins to the center. The room is a bit tiny but very clean with hot shower. Staffs are friendly and helpful.
Stayed 3 nights in Oct 2017

8/10 Good

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for your feedback we look forward to seeing you in the future.

10/10 Excellent

jes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomkodation
Accommodation was great, rooms are well equipped, and the staff are fantastic.
Stayed 2 nights in Aug 2017
Response from Manager on 26 Aug 2017
Thank you :)

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
This place is quite convenient for shops. We had a car and the parking was good although in the summer it may get very crowded. The room was small but very comfortable with tea/ coffee, TV, towels and toiletries. The room was designed to accommodate disabled which is good. We had a very pleasant stay.
Stayed 3 nights in Jul 2017
Thank you :)

4/10 Poor

Munroe, Auckland

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tiny Room
We stayed in one of the rooms with a double bed and a shared bathroom. The room was ridiculously small. There was only enough room for the bed and you could only stand next to it.
Stayed 1 night in Jul 2017
Response from Manager on 26 Aug 2017
We apologise that the room size was not up to your standards. Room sizes have now been added to this and other websites.

10/10 Excellent

Mj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Hotel was very clean and really good service. value for money

8/10 Good

trev, palmerston north

Liked: Staff & service
Easy access to the city and great management.
Was running late so phoned ahead and the reception waited till I arrived. Parking was a problem as there were none left but got promptly sorted. Basic room but had everything I need, bathroom was modern and the bed comfortable, I was worried there might be a lot of noise but by 9pm it was quiet. All in all great stay..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price of the hotel and room, I was very pleased.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for a night. It is really teeny-tiny - a microtel. Somehow it feels like they have taken a campervan and build in many tiny rooms.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Emma, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff! Great kitchen. Tv in the single rooms - awesome!

6/10 Okay

Janet SY, auckland

Disliked: Property conditions & facilities, room comfort
location is good.
Cant expect too much, room is tidy but extremely small. it is a budget motel. It is better if more hanger in the room. Location is fine, close to supermarket.

8/10 Good

Sarah, Perth, Western Australia

Liked: Staff & service, room comfort
Nice spacious dorm rooms
Lovely owner who was very helpful! The dorm room I stayed in was nice and spacious, with room to put my bag without it being in other people's way!! Ensuite for this dorm was a plus!!

6/10 Okay

Verified traveller

We prebook 2 nights but they only allowed us a night.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small single rooms but clean facilities.a;ldfa;dlfadfklajdf;aldkjfaa aldfad;lfakdfa adfaldfa;lfjad;flaj;fajf;

8/10 Good

James, New Zealand

Liked: Cleanliness, staff & service

10/10 Excellent

mike, New Zealand - Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding, nice; Value: Great deal, good; Service: Remarkable, it was comfortable ; Cleanliness: Beautiful, outstanding ; the hospitality was very nice and awesome

6/10 Okay

David, New Zealand - Manawatu

Disliked: Staff & service, property conditions & facilities
Facilities: Bare minimum, Tiny room; Value: Inexpensive, Great value very basic; Service: No service hostel; Cleanliness: OK but not really clean; Unusual smelly food being cooked by other guests *erk*

10/10 Excellent

Gavin, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Karolyn, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Bargain; Great value, lovely staff, handy location

10/10 Excellent

Sanit, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Economical; Service: Outstanding; Cleanliness: Pleasant;

8/10 Good

John, New Zealand - Auckland

8/10 Good

Sarah, New Zealand - Bay of Plenty

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Tupou, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Outstanding; Cleanliness: Beautiful; It was excellent, walking distance to everything.

10/10 Excellent

Glenn, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Friendly, Courteous; Cleanliness: Gleaming; So close to town

8/10 Good

Ashleigh, New Zealand - Waikato

Facilities: Everyday; Service: Polite; Cleanliness: Clean;

10/10 Excellent

Jackilyn, New Zealand - Bay of Plenty

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Friendly; Cleanliness: Spotless; Very utilizing place

6/10 Okay

Paul, New Zealand - Manawatu

Facilities: Basic; Value: Moderate; Service: Polite; Cleanliness: Clean; Close to rugby park and supermarket

8/10 Good

Andrew, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Above average; Value: Affordable;

10/10 Excellent

Sally, New Zealand - Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice , Above average; Value: Affordable, Economical; Service: Go the extra mile, Outstanding; Cleanliness: Pleasant;

10/10 Excellent

Eve, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful polite staff - Sheree was awesome. Felt safe- secure- and provided all the facilities required for an economical stay. Many thanks !!!