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Hotel Hamburg

Pet-friendly hotel connected to the convention centre in Hamburg with free breakfast

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Photo gallery for Hotel Hamburg

Reception hall
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is RM256
RM345 total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Single Room

Premium bedding, in-room safe, desk, blackout curtains

Economy Single Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Quadruple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Premium bedding, in-room safe, desk, blackout curtains

Basic Double Room, 1 Double Bed, Shared Bathroom

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 22 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Pet-friendly
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8.0 out of 10, Very good, 236 reviews
The price is RM277
RM384 total
includes taxes & fees
29 Jun - 30 Jun
Garner Hotel Hamburg Nord
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About the area

Map
Steindamm 29, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 18 min walk - 1.5 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 5 min drive - 3.7 km

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Köz Ocakbaşı - Barbecue House - ‬2 min walk
  • ‪Ocakbasi Grill House - ‬2 min walk
  • ‪Öz Urfa Kebap Haus - ‬2 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪Back-Factory - ‬1 min walk

About this property

Hotel Hamburg

Hotel near Miniatur Wunderland
Hotel Hamburg provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A lift, a front desk safe and a TV in reception
  • Multilingual staff, luggage storage and a 24-hour front desk
  • Smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Hamburg boast thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, German

Similar properties

Restaurant

Hotel Kronprinz Hamburg

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Laundry
7.6 out of 10, Good, 1,000 reviews
The price is RM378
RM476 total
includes taxes & fees
30 Jun - 1 Jul
Hotel Kronprinz Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift (80 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Frequently asked questions

Is Hotel Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hamburg?

As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Hamburg on 29 Jun 2025 start from RM 255.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Hamburg?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at Hotel Hamburg?

Checkout is at noon. Late checkout is available for EUR 15.00 (subject to availability).

Where is Hotel Hamburg located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Moenckebergstrasse and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 3 miles (5 km). South Central U-Bahn is 5 minutes by foot and Lohmuhlenstrasse U-Bahn is 8 minutes.

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Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 100 out of 1006 reviews
Rating 8 - Good. 424 out of 1006 reviews
Rating 6 - Okay. 315 out of 1006 reviews
Rating 4 - Poor. 101 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel at a reasonable price. Staff was great, breakfast was good. Very close to the train station.
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service

A good hotel for a short stay

Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Waleska

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed for one night only but def the images shared for the hotel do not match real life. It looks like a completely different place. Its an older version of what you're seeing. We stayed there because of the closeness to the central station but would not be inclined to repeat our visit

8/10 Good

Xiufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Stayed 1 night in Feb 2025

8/10 Good

Petter

Liked: Staff & service, amenities, property conditions & facilities
The area is noisy and lively, but that is not the hotel's fault. More than decent overall, the staff were very helpful.
Stayed 4 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Veysi

Disliked: Cleanliness, property conditions & facilities

Xx

They old style doors , it like 50 years ago ,
Stayed 2 nights in Jan 2025

6/10 Okay

Luis

Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

I would use this convenient hotel again

Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Stayed 1 night in Aug 2024

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hostile check in. Property aware of our late check in yet room rented out. Pictures advertised when originally opened. 1 toilet with shower to 9 rooms of double & triple occupancy. To enter property in the evening you have to go through drunks & prostituts & than wait to be let in (buzzer at the door). Breakfast was good and sheet with towels clean
Stayed 5 nights in Dec 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the central station

6mins work to central station’s .on a very busy street.supermarket across the street.the breakfast is simple and delicious.change a room to private bathroom.it is great! The four floor and five floor do not have elevator.but it is easy to walk by stairs
Stayed 8 nights in Jul 2024

4/10 Poor

??

Disliked: Cleanliness, property conditions & facilities
bed was too small for two person!! bathroom also outside from room!!
Stayed 2 nights in Oct 2024

4/10 Poor

Niklas

Disliked: Cleanliness, property conditions & facilities, room comfort

Decent hotell in a seedy neighborhood

The hotell is situated on a pretty rough street. Drugs and porn are not hard to spot. It is however a very busy and unfrightening place. Just seedy. As far as the hotell itself is concerned, the rugs are bad and the ceilings are stained but the beds are new, clean and comfy. The breakfast was good and the staff happy to help.
Stayed 2 nights in Jul 2024

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel in an awful area. Sexshop as a neighbor. It was lots of junkies and things going on during the evening night. If you travel as a family I wouldn’t recommend it at all. During the day it’s not ok but during the evening NO.
Stayed 1 night in Aug 2024

6/10 Okay

Elisa

Liked: Cleanliness, staff & service

It was fine

The hotel is fine. The street outside is terrible and I would say not suitable for women traveling alone or with kids. The service was very nice , breakfast was fine too. The room was ok but nothing modern to it. I was not expecting something wow when i booked it but when we arrived i was shocked and immediately felt unsafe.The good thing is that once you are in the hotel that feeling goes away.
Stayed 1 night in Jul 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean,staff were very welcoming.Rooms are basic but clean.Noise from outside,we had to open windows as it was hot.Breakfast was very nice, continental, fresh bread,meat, cheese, eggs,fruit, yoghurt, cereals,coffee and tea. The only thing I would say negative was outside the hotel.The noise,homeless people,drug addicts,ladies of the night.It was a very busy area day and night. 10min walk up the road it was totally different.Dont let it put you off.Hotel was brilliant could do with a bigger lift ha ha
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort

Good hotel while the circumstance is not good

It is true that the circumstance around this hotel is not good as many users commented. But as I lived in Hamburg before, I fully know the circumstance and am never concerned with this. I think this hotel is good because of free breakfast and no cancelling fee. But the breakfast is not bad but not good. I got tired of it at the third morning. And it was very hot in the room in July because of no air conditioner.
Stayed 3 nights in Jul 2024

6/10 Okay

Gary

Liked: Staff & service
Location of property is by Central Station, so it's close to train station. However, probably doesn't seem "safe" because there are a lot of people just lingering outside late into the night. Police is around so it's safe enough. The facility is clean enough. The bed is comfortable. The biggest downside for me is, the picture had me believe this place was like any other hotel, but instead, you do not have your own bathroom. Toilet and shower is communal; you have to share with the whole floor. Also had a cricket on my towel. Morning staff is nice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Masayoshi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unbelievable that the hotel did not check my booking and allowed someone else to stay instead of my reservation. It was very uncomfortable. The room was too small and the air-conditioner did not work. I would not choose this hotel next time.
Stayed 1 night in Sep 2024

6/10 Okay

Henrik Krull

Disliked: Staff & service, amenities
Poor service, despite telling front desk about issues they didn’t act. Soap missing, broke a glass by accident fragments not vacuumed away
Stayed 4 nights in Sep 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Hotel is basic but clean and staff are friendly and helpful.Breakfast was good the small restaurant does get busy and is only open for breakfast. Nothing to do with the hotel at all but the area around the accommodation is rough. Lots of prosititutes and beggars which was not a major concern but the open drug users and number of alcoholics is unbelievable. It is not somewhere i would take children, there were things going on that as an adult i should not have been privvy too. 300m down the road in any direction and the culture changes for the better. Being honest i would not stay here again purely based on the area and activities outside the hotel, which is a shame because i have no faults with the hotel itself.
Stayed 3 nights in Jul 2024

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is placed in an area full of people who take drugs, drink and so on, next door is a sexshop. The pictures doesn't not match what you get. In my room the carpet was broken the curtain was broken and it just looked dirty. In the pictures of breakfast you see scrambled eggs and bacon - there were ni such thing and when i ask the staff they dont even understand English.
Stayed 1 night in Jul 2024

8/10 Good

Annalena

Disliked: Property conditions & facilities
Die Unterkunft ist okay. Sie befindet sich zu Fuß circa 5-10 Minuten vom Hamburger Hauptbahnhof entfernt. Man ist von dort schnell überall. Die Gegend ist leider nicht so toll. Viele Menschen ohne Zuhause, Drogen und Alkohol. Direkt neben dem Hotel ist ein Sexhaus (von dem Bekommt man allerdings nichts mit). Wenn man vor hat spät abends erst ins Hotel zurück zu kehren muss man etwas aufpassen, da dort halt doch viel los ist. Das Personal im Hotel war freundlich, die Zimmer sind älter aber eigentlich sauber.
Stayed 3 nights in Jun 2025