Hypo-allergenic bedding, in-room safe, desk, blackout curtains
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Reviews of Aussen Alster Hotel

3 out of 5
Aussen Alster Hotel
Schmilinskystr. 11, Hamburg, HH

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 105 reviews" "
Rating 8 - Good. 46 out of 105 reviews" "
Rating 6 - Okay. 13 out of 105 reviews" "
Rating 4 - Poor. 6 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful booking taxi
The hotel desk employee was very helpful and booked a taxi for me. My flight (first of three flights) had been cancelled, and then I had to leave earlier than expected. Unfortunately, I could not stay for breakfast. In fact, I had to leave at 2:30 a.m., and I did not feel safe waiting for the taxi because two disheveled-looking mean saw me waiting with my suitcase, after I had locked my key inside the hotel. They sat down on the bench closest to the hotel and stared at me. I felt threatened, but nothing happened. I was quite relieved when the taxi arrived on time.
Stayed 1 night in Jun 2022

8/10 Good

Dennis

Stayed 1 night in Apr 2020

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and very comfortable! The breakfast was delicious.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet, good breakfast, but overpriced for what it was.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice for dogs
Nice hotel, excellent breakfast, walking distance from train station, right next to the lake. The guy at reception at evening was super nice (Woman in the morning, not so much). They treat dogs very well, they provided bowls and sleeping mat for my dog. Unfortunately, I got a big allergy from dust from the curtain on my room. Other than that, I had a nice stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Florin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
WiFi good, room very small but well laid out. Staff not overly friendly, but the two retrievers were.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfortable hotel adequate ameneties.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alinh, Seattle, WA, USA

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel if you don't need critical wifi
good overall, very poor wifi in the room. need to connect in the tiny lobby

10/10 Excellent

Kathleen, Indio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy
A nice hotel with just enough style! The staff couldn't have been more helpful. I gave a 4 on comfort only because floor 2 lacked air conditioning. But, with windows open it was manageable. Great bed and linens. Very quiet!

6/10 Okay

Janet, Lakewood

Liked: Cleanliness, room comfort
Breakfast great...Parking ridiculous
Beware of the parking issue.... There is absolutly NO street parking, but the hotel DOES have a garage nearby. That info. is not clear on the website. However, getting to the garage is tricky...it tooks us 5 tries driving around the same city block to find it. The communication about the parking was subpar. I will also say, that the breakfast is delightful and despite the extremely frustrating parking situation, the location of this hotel was near everything we needed.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Ian J, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location
A really nice place to stay, excellent location very close to the lake and also a simple 5 minute walk from the central station. nice clean simple modern rooms and a lovely courtyard in the shade. You cannot fault this place, well done!

10/10 Excellent

Peter Thiess, Bay Area, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exzellent experience
A very well managed Hotel - passinate and friendly service, a variety of choices at the breakfast buffet, great location and the room was fabulous with a nice little balcony towards a typical green Hamburg City backyard. All in all our stay was a great experience ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient Hotel
Was only passing through Hamburg one night and this hotel was practical and very well located. Everything was functional but not a place to be blown away.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STYLISH HOTEL WITH WONDERFUL BREAKFAST
The Aussen Alster is a stylish hotel which is conveniently located for the outer lake and the central station. It is in the St George neighbourhood which provides a very good selection of trendy shops, bars and restaurants of all different nationaliities. The hotel is modern and quirky with models of farm animals on the roof. Our room was not large but very clean and comfortable. The breakfast is excellent with a very wide selection of breads and mainly cold accompanying dishes. The Aussen Alster represents good value for money and I would recommend staying there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen, siisti hotelli rauhallisella alueella. Erittäin ystävällinen palvelu. Keskieurooppalaiseksi hyvä aamiainen.
Stayed 4 nights in Nov 2022

8/10 Good

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Connie

Stayed 2 nights in May 2022

8/10 Good

Sören

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familiär geführtes Hotel mit individuellen Zimmern und nettem Personal
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

We filtered after hotels with free parking, which is not the case for this hotel. The attribute for this hotel should be changed. Room was decent
Stayed 1 night in Sep 2020

10/10 Excellent

Mirza

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Helena

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ida

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Kristoffer

Liked: Staff & service, room comfort
Cozy hamburg
Cozy, nice and good location.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Bjarne Holm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice stay
Nice stay in a very nice neighborhood with great places to eat. Nearby you have a lovely walk by the water. The hotel was easy to find and friendly staff. Breakfast was good, but all in all it is an old hotel. They have 3 (friendly) dogs walking around. The pillows where the best I’ve ever tried in a hotel. You can tell by the air in the hotel and especially in our room that it has an old smell.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach wunderbar. Das ist ein gutes Hotel mittendrin.
Stayed 1 night in May 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Rebecca on 28 Apr 2019
Vielen DANK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel.
Hat alles super funktioniert. Aufenthalt erste Klasse.
Stayed 1 night in Mar 2019
Response from Rebecca on 28 Apr 2019
VIELEN DANK... Liebe Grüße Rebecca Werner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein und schön.
Das war ein schönes Hotel. Alt aber sehr gut gepflegt. Frühstück war auch ausreichend. Der Gebäude ist ein Altbau, Fenster ist Holzrahmen, der ist eigentlich schön aber nicht dicht, das Zimmer war nicht genug warm. (Mein Gefühl) Ich würde gerne aber wieder kommen, bestimmt Frühling schöner.
Stayed 1 night in Dec 2018

8/10 Good

Ilker

Liked: Cleanliness, staff & service, room comfort
Günstiges und gutes Hotel an der Alster
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Frühstück Buffet nicht nicht mit Glasplatte geschützt. Um 8,30Uhr war Rühreier schön kalt, wurde auch nicht erneuert. Keine Nachfrage von Personal, ob noch Kaffee erwünscht. In der Früstückszohne bewegte sich derhauseigene Hund, kein Hündchen! Alles in Allem, kein 4-Sterne Hotel!! Sehr enttäuscht, kenne sehr viele Hotels, das was bei weitem das schlechteste.
Stayed 2 nights in Dec 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel og med en dejlig beliggenhed. Morgenmaden er god og et sted vi gerne kommer igen.
Stayed 2 nights in Nov 2018