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"The grounds are beautiful, enjoyed exploring the gardens outside property and at kikko-sa (japanese restaurant). Historical site, old charm, great view from our room"

"Relaxing, dinner was fantastic. Staff was wonderful. Overall great experience!"

"The property was beautiful with historical Japanese architecture and amenities. We stayed in one of the villas, which was the quintessential Japanese ryokan experience. The room was very spacious. The outdoor onsen was perfect, but the indoor onsen could have been cleaner. The moisture from the hot spring steam seems to be taking a toll. Unfortunately, we had an awkward check-in experience being asked by one of the employees to wait outside because it wasn’t check-in time (it was 2:30pm, half an hour prior to check-in) even though other guests we had taken the shuttle from the train station with had been invited in. The rest of the check-in experience was not very warm or friendly, which tainted the rest of the stay for me. That said, the staff that served breakfast and helped us with check-out were wonderful and extremely friendly. "

"Beautiful big rooms ! "

"Hot tube was good and the staff is really helpful"

"Very family friendly and lots of options for dinner and breakfast. "

"Perfect relaxing stay. Staff were exceptionally kind and accommodating. Naia at Mitsuki was very knowledgeable and made each meal a wonderful experience. The clothing and environment was immaculate but welcoming. We would definitely come back. "

"Gorgeous! "

" It was beautiful it had a lot of places to visit. The hotel itself was traditional modern, had a private spring water and you can have your traditional outfit. "