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Reviews of Hotel Global View Hakodate

3.5 out of 5
Hotel Global View Hakodate
Omori-cho 25-3, Hakodate, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1003 reviews" "
Rating 8 - Good. 348 out of 1003 reviews" "
Rating 6 - Okay. 46 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ISHPREET SINGH, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place definitely will come again to stay staff was super friendly and helpful
Stayed 1 night in Apr 2024

4/10 Poor

Chi Wa

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and conveniently located. The onsen was a nice treat and all the staff that we dealt with were very helpful. I would certainly stay there if I visit Hakodate again.
Stayed 3 nights in Feb 2024
Response from Tazawa on 21 Feb 2024
Thank you for your kind words!We're delighted to hear that you had a comfortable and enjoyable stay with us. It's great to know that you found our location convenient and that you were able to relax and enjoy our onsen. We strive to provide exceptional service to all our guests, and we're thrilled that our staff could assist you during your stay.We look forward to welcoming you back to Hakodate in the future. Warm regards,

10/10 Excellent

Shivakumar Kilingaru Ishwara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite big and clean. Had a balcony facing the sea. The hotel onsen was superb. Towels and Kimonos were changed every day. One of my best stays.
Stayed 2 nights in Dec 2023
Response from Reception, Tazawa on 13 Jan 2024
Thank you for staying at Hotel Global View Hakodate.We are glad that you were satisfied with your stay at our hotel.If you have to choose a hotel again, I would be happy if you choose Hotel Global View Hakodate.I look forward to seeing you again.

10/10 Excellent

Mason

Stayed 3 nights in Dec 2023
Response from フロント 米田 on 30 Dec 2023
この度はホテルグローバルビュー函館をご利用頂き、誠に有難うございます。当館のお部屋や温泉にてお寛ぎ頂けたでしょうか?また函館にお越しの際には当館をお選び頂けると幸いです。お客様のまたのお越しをお待ちしております。お忙しい中口コミへのご投稿有難うございました。

10/10 Excellent

Irene e

Stayed 1 night in Oct 2023
Response from フロント 新谷 on 29 Nov 2023
この度はホテルグローバルビュー函館をご利用頂き誠にありがとうございます。お忙しい中でのご投稿、恐れ入ります。今後ともホテルグローバルビューを何卒宜しくお願い致します。

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from フロント 新谷 on 29 Nov 2023
この度はホテルグローバルビュー函館をご利用頂き誠にありがとうございます。お忙しい中でのご投稿、恐れ入ります。今後ともホテルグローバルビューを何卒宜しくお願い致します。

10/10 Excellent

Kuo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place next to a ramen shop, very close to beach. Walkable distance to convient shops and bus/train station.
Stayed 2 nights in Oct 2023
Response from Reception, Wan on 27 Oct 2023
Thank you very much for staying with us.We are glad that you like our hotel. We hope you had a good time here, and we are looking forward to your next visit.

10/10 Excellent

Eng Cher Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room that looks rather new. Staff is very knowledgeable and friendly. My favorite feature is the spa as it is very clean and spacious. The hotel breakfast have quite a variety of choices. The location is walkable distance to the train station and along the way you get to walk pass clothing shops and restaurants. I will recommend this hotel!
Stayed 2 nights in Oct 2023
Response from フロント 田澤 on 13 Oct 2023
Thank you for using Hotel Global View Hakodate.I'm glad to hear that you had a comfortable stay.Was the breakfast delicious?If you come to the area again, please come and stay at Hotel Global View Hakodate.We look forward to seeing you again.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from フロント 新谷 on 29 Nov 2023
この度はホテルグローバルビュー函館をご利用頂き誠にありがとうございます。お忙しい中でのご投稿、恐れ入ります。今後ともホテルグローバルビューを何卒宜しくお願い致します。

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms could do with updating to match reception
Hotel is gorgeous with a lovely reception welcoming you. Our room was a basic studio room with a kitchenette, which lacked cleaning supplies/chopping board, meaning it couldn’t really be used for much cooking as we’d planned. However there was a clothes rack which was convenient for air drying clothes. Bed was very hard and uncomfortable. Decent location, very walkable from the hotel. Staff were friendly and polite.
Stayed 2 nights in Sep 2023
Response from Reception, Wan on 4 Oct 2023
Thank you very much for staying with us.The detergent and knife, chopping boards are available at the front desk. Since they are consumable item and dangerous, they are not provided in the room.We are sorry for not making clear sign to tell our guests that they can lend it from the front desk. Thank you for giving us the chance to improve.We hope you had a good time here, and loooking forward to your next visit.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with own onsen
Stayed 1 night in Sep 2023
Response from Reception, Wan on 6 Oct 2023
Thank you very much for staying with us.We are glad that you like our hotel.We hope you had a good time in Hakodate and we are looking forward to your next visit.

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised at the kitchen, washer/dryer and the size of the room we had. The shower was a bit tiny and didn’t feel very sturdy. We stayed here less than 24hours on our way back to Tokyo. Maybe next time we will get to spend a few nights there so we can explore the town!
Stayed 1 night in Aug 2023
Response from Reception, Wan on 6 Sept 2023
Thank you very much for staying with us.It is a pity that you do not have much time to explore the city. Hakodate is a great place with nice food and beautiful seaview and night view. Next time if you have chance to come again, please also give us another chance to give you a better service.We are looking forward to your next visit.

8/10 Good

sijie

Stayed 1 night in Aug 2023

8/10 Good

David, Forest Hills

Stayed 2 nights in Aug 2023
Response from フロント 杉野 on 18 Sept 2023
動画カメラDeepL読み方日本語韓国語サイト画像アプリすべてのフィルタツールセーフサーチ約 263,000,000 件 (0.23 秒) 日本語英語この度はホテルグローバルビュー函館をご利用頂き、誠にありがとうございます。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか?ぜひまたのご宿泊をスタッフ一同心よりお待ちしております。お忙しい中口コミのご投稿頂けましたこと重ねて感謝申し上げますKonotabiha hoterugurōbarubyū Hakodate o go riyō itadaki, makotoni arigatōgozaimasu. Go daizaichū wa go yukkuri o kutsurogi itadakemashitadeshou ka? Zehi mata no go shukuhaku o sutaffu ichi dō kokoroyori omachi shite orimasu. Oisogashī-chū kuchikomi no go tōkō itadakemashita koto kasanete kansha mōshiagemasuThank you very much for using Hotel Global View Hakodate.Did you have a relaxing time during your stay?All of our staff are looking forward to your next stay with us.Thank you again for taking the time out of your busy schedule to post a review.

10/10 Excellent

Eddy, San Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice , very convenient, across from a park and a convenient store right outside the hotel. But being in a nice quiet neighborhood, not too many options for restaurants, otherwise everything is perfect also not too far from the subway station
Stayed 1 night in Aug 2023
Response from Reception, Wan on 6 Sept 2023
Thank you very much for staying with us.We do know that there is not many options for restaurants around the hotel, and that is the reason why we have prepared some restaurant maps for our guests. It might need some walks to the restaurants but we hope our guests could still have nice food while staying in our hotel. We hope you have had a good time in Hakodate, and we are looking forward to your next visit!

8/10 Good

Wai

Travelled with family
Liked: Cleanliness, amenities
The waiter offer ice teaor water in dinner buffet. Then, they charge you the tea with no refilled.
Stayed 2 nights in Jul 2023
Response from Reception, Wan on 1 Aug 2023
Hello, thank you very much for the comment.However, our restaurant does not serve dinner. Only breakfast and lunch are served in our hotel. If you meant our breakfast buffet, we only sell tickets at one price. There are no additional charge for anything. Thank you.

8/10 Good

Tao

Liked: Cleanliness, property conditions & facilities
hotspring spa is nice
Stayed 1 night in Jul 2023
Response from Reception, Wan on 15 Sept 2023
Thank you very much for staying with us.We are glad that you like our hotel and left us a review.We hope you had a good time in Hakodate, and we are looking forward to your next coming.

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from フロント 杉野 on 18 Sept 2023
動画カメラDeepL読み方日本語韓国語サイト画像アプリすべてのフィルタツールセーフサーチ約 263,000,000 件 (0.23 秒) 日本語英語この度はホテルグローバルビュー函館をご利用頂き、誠にありがとうございます。ご滞在中はごゆっくりお寛ぎ頂けましたでしょうか?ぜひまたのご宿泊をスタッフ一同心よりお待ちしております。お忙しい中口コミのご投稿頂けましたこと重ねて感謝申し上げますKonotabiha hoterugurōbarubyū Hakodate o go riyō itadaki, makotoni arigatōgozaimasu. Go daizaichū wa go yukkuri o kutsurogi itadakemashitadeshou ka? Zehi mata no go shukuhaku o sutaffu ichi dō kokoroyori omachi shite orimasu. Oisogashī-chū kuchikomi no go tōkō itadakemashita koto kasanete kansha mōshiagemasuThank you very much for using Hotel Global View Hakodate.Did you have a relaxing time during your stay?All of our staff are looking forward to your next stay with us.Thank you again for taking the time out of your busy schedule to post a review.

10/10 Excellent

Terence

Stayed 1 night in Jun 2023

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Tomas

Liked: Cleanliness, staff & service, room comfort
A comfortable stay.
Hotel is wonderful overall. Staffs are all great. Internet does not work so it was extremely inconvenient for us. We had to go to cafes to use internet for work and research for our holiday. Room and hot spring is very clean and pleasant. Massage at the hot spring is very inconsistent and unprofessionally done. Overall good, if you do not need to use the internet. For us, internet is very important so we would not return.
Stayed 3 nights in Nov 2022
Response from Reception, Wan on 5 Dec 2022
Dear Tomas, Thank you very much for choosing our hotel. I am really sorry about the inconvenience related to our wifi environment and the internet. We have been working on improving wifi quality, now in the lobby, it should be able to work fast. We are still working hard to improve it since we know how important internet are to inbound travelers. We are sorry again, and hope you will come again after we fix it.Hope you still had a wonderful trip here.

4/10 Poor

Tokine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Amazing
This was my second time staying at Hotel Paco Hakodate in the last 3 years. It was another great experience! In the first room my wife and I had, we had an issue with the shower not draining properly (it had a pretty nasty clog). When we approached the front desk, our intention was just to let them know about the clogged shower, then have them fix it while we were out-and-about for the day. Instead, they immediately transferred us to a different, upgraded, room with zero hesitation. The hotel is conveniently located, especially if you're coming from the airport -- the airport shuttle bus drops off and picks up right in front of the hotel. You're also very close to the street trolley. The massage and spa treatments are also fantastic, at a great bargain. Breakfast buffet is tasty and fresh, with a nice selection. Their staff went above and beyond what we looking for, and I'm extremely happy about choosing their hotel again.
Stayed 6 nights in Jun 2022
Response from Reception, Christina on 4 Jul 2022
Dear Justin, Thank you for choosing Hotel Paco Hakodate. We are very sorry about the clog problem in the shower room. It should be checked before our guests check in. In order to prevent the problem from happening again during your stay, the staff decided to prepare another room for you. The problem is now fixed. We will put more efforts on checking the room before we provide the room to our guests. We also appreciate your positive comments to our hotel and the staff. We are glad that you like the massage, spa and the breakfast. We hope you have had a wonderful time in Hakodate and we are looking forward to your next coming.

8/10 Good

Eoin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Joseph Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, later checkout time, easy access
Stayed 2 nights in Dec 2021
Response from フロント 石岡 on 1 Jan 2022
この度はホテルパコ函館を御利用頂き、誠にありがとうございます。 またのご利用心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
駅から歩いて行けます。温泉はよかったです。
Stayed 1 night in Aug 2021
Response from フロント 澤村 on 10 Aug 2021
この度はホテルパコ函館にご宿泊頂き誠に有難うございます。 泉質は強塩酸であり、体の芯から温まることができます。 温泉でごゆっくりお寛ぎ頂けたようでとても嬉しく思います。 次回もぜひホテルパコ函館を御利用下さいませ。 またのご利用心よりお待ち申し上げております。 ご投稿頂き有難うございます。

10/10 Excellent

Othman, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsen inside the hotel. The breakfast was very good as well (if you like japanese reakfasts). In overall a really a good place to take a good rest with the family.
Stayed 5 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Even if the front staff try to be tough in our room sélection, the stay was just OK. The beds are very very small and not confortable, even if the room is spaciousand even if our room was deluxe studio
Stayed 1 night in Aug 2020
Response from Front Desk Abby on 30 Sept 2020
Thank you for leaving us a comment. We hope you have had a good time in Hakodate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from フロント 萬 on 16 Jun 2020
この度はホテルパコ函館をご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。

8/10 Good

Ros

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is big and outdoor onsen is good. The buffet breakfast is yummy with sashimi and tempura. A bit far from station but no issue for us as we got a car. Not free parking though.
Stayed 2 nights in Jan 2020
Response from Reception, Christina on 5 Mar 2020
Thank you for leaving us a review. We are glad that you like our room and also the breakfast. We hope you have had a good time, and we look forward to your next coming.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. The staff were polite and spoke great english. The onsen was great. The room we had was huge compared to everything else we stayed in Japan for the price. 100% would stay again.
Stayed 1 night in Feb 2020
Response from Reception, Abby on 25 Feb 2020
We are glad that you like our hotel and leave us such kindly comment. We hope that you have had a great time in Hakodate and that we will have the chance to see you again soon. : )

8/10 Good

Gustini

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very valuable hotel when people can realise immediately from the very first time to stay.
Stayed 1 night in Jan 2020
Response from Reception, Abby on 13 Feb 2020
We are glad that you like our hotel and leave us such kindly comment. We hope that you have had a great time in Hakodate and that we will have the chance to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from フロント 萬 on 5 Mar 2020
この度はホテルパコ函館をご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the property is very nice and modern. We reserved a room with a king bed and shower. Due to having a tattoo, I could not use the onsen facilites. They do ask if you leave the facilities to turn in your room key at the front desk and ask for it when you come back.
Stayed 1 night in Feb 2020
Response from Reception, Abby on 9 Feb 2020
We are glad that you like our hotel and leave us such kindly comment. About the onsen, we feel so sorry about your inconvenience, because it is the local culture. For the safety, we would like to do our best to make sure the customer who is really staying in our hotel. We hope that you have had a great time in Hakodate and that we will have the chance to see you again soon.

10/10 Excellent

masayo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from フロント 萬 on 5 Mar 2020
この度はホテルパコ函館をご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Love the Onsen. Full facility in/out door pool plus suana.
Stayed 3 nights in Jan 2020
Response from Reception, Abby on 13 Feb 2020
We are glad that you like our hotel and leave us such kindly comment. We hope that you have had a great time in Hakodate and that we will have the chance to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Reception, Christina on 5 Mar 2020
Thank you for staying with us. Hope you have a good time in Hakodate.

8/10 Good

LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
This is more like service apartment with proper size toilet and Japanese open kitchen. Good size for a family of three persons. New hotel and nice location as most shopping areas are just around the corner.
Stayed 2 nights in Jan 2020
Response from Reception, Christina on 27 Jan 2020
Thank you for leaving us a review. We are glad to hear that you like our room. Hope you have had a good time in Hakodate.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, big rooms and nice onsen. Buffet breakfast was nice. Courteous staff.
Stayed 2 nights in Jan 2020
Response from Reception, Christina on 27 Jan 2020
Thank you for leaving us a review. We are glad to know that you like our rooms, onsen, and our breakfast. Our staff will be happy to know that they have received your positive comment. We hope you have had a good time in Hakodate, and we are looking forward to your next coming.

10/10 Excellent

Terrence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 1 night in Jan 2020
Response from Reception, Christina on 23 Jan 2020
Thank you very much for leaving us a review and providing us such wonderful pictures of Hakodate. We hope you have had a great time walking around this beautiful city and also the skiing in Hokkaido. Looking forward to your next coming!

10/10 Excellent

TEOH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Reception, Christina on 28 Feb 2020
Thank you for staying with us. We hope you have had a great time in Hakodate.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen is big plus
The review was saying the distance is far but it was not feel far from the Hakodate station took me to 7mins by walking Not bad . I really like this hotel has the Nice cozy ONSEN !! That is big Pluss I enjoyed . The reception people are very nice as always Japanese people are. Price was fit for my budget very reasonable. I will stay again if I came Hakodate next time.
Stayed 1 night in Dec 2019
Response from Reception, Christina on 18 Jan 2020
Thank you very much for the review. We are glad that you like our hotel and the onsen very much. We hope you have had a great time! Looking forward to your next coming!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy Our Stay
Stayed 3 nights in Jan 2020
Response from Reservation sasaki on 16 Jan 2020
Thank you for leaving us a comment. We hope you have had a good time here.

10/10 Excellent

HRP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room, about 900m away from Hakodate station. You can either walk or use tram (only 1 stop) to reach the hotel. Onsen is clean and full of amenities, e.g. hair dryer, comb, shower cream, shampoo, conditioner, etc.
Stayed 2 nights in May 2019
Response from Reception, Christina on 18 Jan 2020
Thank you for leaving us the review. We are glad that you like our hotel, and to give guests greater experience, we will keep working hard for it. We hope to see you again if you have chance to come again. Thank you!

2/10 Terrible

Najmo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from フロント 萬 on 8 Jan 2020
この度はホテルパコ函館をご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from フロント 萬 on 8 Jan 2020
この度はホテルパコ函館をご利用頂き誠にありがとうございます。 またのお越しをお待ちしております。

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel location is great, friendly staff and plenty walkable parking lots, grand looking entrance but the room ventilation is bad. It was hard to fall asleep for my 2 nights stay there due to the bad ventilation.
Stayed 2 nights in Dec 2019
Response from Reception, Christina on 5 Jan 2020
Thank you for leaving us a review. I am truly sorry to hear that you are unable to sleep because of our room. The air condition is controlled by the central and if needed, we will help the guests open the window to make them feel better. Sorry we are unable to help during your stay, I hope if you have come again, please do not hesitate to ask us for help if you have any trouble.