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"NOTHING was too much trouble for the staff at this Hotel, the idea of Customer Comes First was instilled into every single person I came into contact with. The venue is a tribute to the Tourism Industry in Brighton I highly recommend the hotel for anyone looking to stay in Brighton "

"Great location, amenities, kind staff "

"Modern clean hotel and a lovely breakfast, great location also"

"Stained carpets and walls. Toilet bleached but poo still at the bottom. Damp bubbling paint on the window wall, windows missing locks/out style so drafty. General new paint job required - window white varnish flaked off revealing wood timbers, gloss paint also on the window panes. 1 of 2 lifts were out of order and the working lift was single occupancy. The view of the pier was very good from the room. Breakfast was fine, but nothing special, would be improved with a coffee machine offering more options not just black filter coffee which milk can be added to, also only one hot drinks table so service was slow due to queueing."

"Hotel and room were great. The TV in the room I had only worked if you stream cast (so no freeview) Also the temperature control wasn’t great, despite set to 18 it was much hotter (making it difficult to sleep) and there was a night club right out side which didn’t stop till 5am and the sound proofing was great."

"Very nice"

"Good"

"Overall, we were satisfied with our stay at the hotel. The location was excellent, the room was clean, we were pleased with the heating, and the price was reasonable. However, we were disappointed to find that the room we were allocated did not correspond with the one advertised online. The photographs showed a room with large panoramic windows, yet the room we received had only two small windows, which was particularly disappointing as the window feature was a key factor in our decision to book this hotel. We also noted that the room did not include a hairdryer, which caused some inconvenience."

"Great Hotel, upgraded room to a Marina view with balcony, room tiny, very disappointed"