Dear Madam,We are delighted to hear that you have enjoyed your recent stay with us. I am so pleased to read your comments about our staff, who really are there to cater for your every need. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the best reward.Thank you for your compliments and support. We look forward to welcoming you and your family back in the near future.

Dear Sir, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! Best regards, Linh Chi E-Commerce Executive

Dear Jiantao,Thank you for staying in Mercure Hai Phong. We're glad to get your good experience. Mercure Hai Phong always improve hotel service quality. We hope we will be the first option for your vacation. Best regards,Chi Ngo (E-commerce Executive)

Dear Greg,Thanks for choosing Mercure Hai Phong for your vacation!We are glad to hear your complement. And your suggestion about our hotel's air-condition problem. We've got and we'll improve this issue.Welcome you to return again someday soon. Best regards and we hope all the best wishes to you and your family.Yours sincerely,

Dear Mr. Long,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Dear Anh,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Dear Mr. Craig,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Dear Mr. Richard,Thank you so much for your feedback. We very appreciated your staying this time, and we hope you will give us more chance in the future to serve you.Thank you so much and see you again...BRs,Mercure Haiphong team

Dear Mr/Ms. Pham,Thank you so much for sharing your experience with Mercure Hai Phong. Your feedback helps us improve our service for everyone.If you’d like to discuss how we could’ve made your experience better, please let us know via call center or email. We look forward to hearing from you!

Dear Mr. Wilson,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!With kind regards,

Dear Mr. DaveThank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!With kind regards,

Dear Micheal,Thank you for choosing Mercure Hai Phong. We are pleasure to bring you the satisfaction during your stay. Hopefully, Mercure Hai Phong will be always the first choice when you visit Hai Phong in the future.Best regards,

Dear Ms. Jenifer,Thank you for your great feedback. This motivate us a lot to do better in the future to bring the better service to our guests. We hope that we will have more chance to welcome you in the future.Best regards

Dear Mr. David, Thank you so much for choosing Mercure Hai Phong. We are happy that your stay was with fully valuable experience. Your feedback creates our motivation to be more completed with our services in the future. We hope that Mercure Hai Phong can have opportunity to welcome you again. Best regards

Dear Mr. James, Thank you so much for choosing us to stay this time. We understanding that traveler are very tired during this Covid time, so we are trying the best to improve service to make you feel welcome... Hope that we will return to normal operation soon and welcome back you soon in future. BRs, Ms. Dinh

Dear Dan, Thank you so much For Dan who spent this chance for hotel to serve you. Have a great holiday!

Dear Kristi, We just want to say we love your review...To serve you and got these feedback is our pleasure. Your message already shared to related Department, especially 2 guys which you mentioned and give them reward. Thank you so much again and we looking for your next staying. Have a great trip and keep your health in safe. BRs.

Dear Taekyo, We very much appreciate your comments regarding your stay at the Mercure Hai Phong. It is always a pleasure to learn you had overall enjoyed your stay as much as the hotel condition and services. I will share your comments with our team, especially the one regarding to the hotel water supply quality and the breakfast menu. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Best regards,

Dear Karenlhw, Thank you for the great review regarding to your stay at Mercure Hai Phong! We are glad that you enjoyed your stay, and also satisfied with our quality service. I will certainly pass your comment regarding to Ms. Duong, to encourage her keep up a good work. We look forward to welcoming you back in the near future, and trust that your next stay will be as pleasant as this one. Your sincerely, Nguyen Van Thuy Trang/ Tracy (Ms.) Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your Sincerely, Nguyen Van Thuy Trang Guest Experience Manager

Thanks for your review regarding to our staff quality service. Perhaps this is the first time you had been to Hai Phong, so it is a bit difficult for you to find a nice restaurant around, although Hai Phong does have many nice restaurants. Therefore, as a receptionist, as well as a local citizen, it is our honor for us to introduce you a nice restaurant, which we hope you have enjoyed it. We look forward to seeing you in the future, and surely we will introduce some other nice restaurants for you next time as well. Kind regards, Trang Nguyen Guest Experience Manager

Dear KHENH, We are really appreciated for your review about our hotel. We are also very proud that you have a really good experience during the time you stay with us! We have passed all your detail reviews to each of our department, as a compliment and also a motivation for them to keep up a good work. We look forward to welcoming you and your family back in the near future. We also noticed that you enjoy the view from your room, so for your next booking, please let us know your old room number (if you can remember), so that we can assign you to the same room. Furthermore, we would offer you a free upgrade for your next stay as our gratitude to you. Should you have any other query, please do not hesitate to drop me a message on our booking application. Your sincerely, Trang Nguyen - Guest Experience Manager

Dear Mr. ThangHa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Minh Thu (Autumn) Guest Experience Manager

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Minh Thu (Autumn) Guest Experience Manager

Dear Valued Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Minh Thu (Autumn) Guest Experience Manager

Xin Chào Valued Guest, Thank you very much for spending time rating and giving feedback about Mercure Hai Phong. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. Looking forward to welcoming you back very soon. Safe travels ahead! Minh Thu (Autumn) Guest Experience Manager

Xin Chào Renee, We very much appreciate your comments regarding your stay at the Mercure Hai Phong. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Minh Thu (Autumn) Guest Experience Manager

Dear M. Brenton, Warm Greetings from the Mercure Hai Phong. Thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay as much as the meal in our Flame Grill and Bar, and most important, you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Hai Phong. Yours sincerely, Thu Nguyen (Autumn) Guest Experience Manager

Dear Seungryul, Warm Greetings from the Mercure Hai Phong. Thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Hai Phong. Yours sincerely, Thu Nguyen (Autumn) Guest Experience Manager

Xin Chao Yuya, We very much appreciate your comments regarding your stay at the Mercure Hai Phong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Minh Thu (Autumn) Guest Experience Manager

Xin Chào ThatAmericanGuy, I'd like to thank you for leaving us such a positive rating Mercure Hai Phong. We are delighted to know that you satisfied with the service and the hotel facilities overall. We highly appreciate your support and should you travel to this part of Vietnam again, the team look forward to welcoming you back very soon! Safe travels ahead! Minh Thu(Autumn) Guest Experience Manager

Dear Mr. Romulo, Greetings from Mercure Hai Phong! Trust you had a safe and enjoyable journey back home after your stay with us. We thank you very much for having spent time writing us such a wonderful review, it's great that you had a satisfactory experience we delivered during your special day, and we thank you for giving us that chance. Should you have any plan to visit this part of Vietnam again, the crew is looking forward to welcoming you back. Safe travels ahead! Minh Thu (Autumn) Guest Experience Manager

Dear M. Pei Jie, Warm Greetings from the Mercure Hai Phong! We hope that you have safely reached back home after your time with us! We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Hai Phong. Very best, Minh Thu (Autumn) Guest Experience Manager

Dear M. Travis Warm Greetings from the Mercure Hai Phong! We hope that you have safely reached back home after your time with us! We thank you for taking the time to share your experience with us. We are glad to know that you have enjoyed your stay and you were satisfied by our rooftop pool as much as the level of care and attention. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. We shall inform our team on your positive review. Looking forward to welcome you back soon in Hai Phong. Very best, Minh Thu (Autumn) Guest Experience Manager

Dear Valued Guest, Thank you very much for having chosen Mercure Hai Phong. We appreciate your constructive review which has been shared among the team to keep up the motivation. Looking forward to welcoming you back very soon and we may take this chance to wish you all the best and safe travels ahead.

Dear Sir,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!Best regards,Ngo Linh ChiE-Commerce Executive

Dear Mr Han,Many thanks for sharing your wonderful review.We are delighted to learn that you have enjoyed every aspect of your experience; your kind words regarding our location, view from the rooms, great food in our restaurants, and our staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team.Thank you and we look forward to welcoming you back in the near future. Thanks and best regards,Ngo Linh ChiE-Commerce Executive

親愛なる千春さん、素晴らしいフィードバックをいただきまして誠にありがとうございます。すべてのお客様に最高品質の体験を提供することが私たちの最優先事項であり、私たちとのご滞在を楽しんでいただけたことを嬉しく思います。5 つ星のレビューを獲得するために私たちにできることがあれば、お知らせください。それは、私たちが継続的に改善し、最高のゲストエクスペリエンスを提供するために努力するのに役立ちます。またのお越しを心よりお待ち申し上げております。よろしくお願いいたします。Candy Nguyenゲスト エクスペリエンス マネージャー

お客様各位、メルキュール ハイフォン 口コミを投稿していただきありがとうございます。当ホテルのサービスをご利用いただいた際には、ご不便をおかけし誠に申し訳ございませんが、お客様のニーズをよりよく理解し、より丁寧なサービスを提供できるよう、お客様のフィードバックをお聞かせいただければ幸いです。 近い将来、皆様からのご意見をお待ちしております。新年明けましておめでとうございます。Candy Nguyenカスタマーエクスペリエンス管理

Dear Sir,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Dear Sir,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Dear Sir,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!

Dear Sir, Thank you for your recent stay at Mercure Hai Phong. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon! Best regards, Linh Chi (Ecommerce Executive)

Dear Mr/Ms,Thank you very much for taking the time to write such a fantastic review of your recent stay at Mercure Hotel Haiphong We are thrilled that you had a fabulous stay and that you were impressed with your arrival experience.We look forward to the pleasure of welcoming you back soon. Best regards,Ms Linh Chi

Dear Eva,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!Best regards

Dear Sir/Madam,Thank you very much for taking the time to write such a fantastic review of your recent stay at Mercure Hotel Haiphong We are thrilled that you had a fabulous stay and that you were impressed with your arrival experience.We look forward to the pleasure of welcoming you back soon.With best regards,

Dear Mr. Kimura,Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that you enjoyed your stay with us. It was indeed a pleasure having you and we look forward to welcoming you back soon!With kind regards,

Dear Mr/Ms. Jin,Thank you so much for your great review about Mercure Hai Phong. We are proud to bring you the satisfaction for your stay. Hopefully Mercure Hai Phong will always be the first choice when you visit Hai Phong city in the future.Best regards,

Dear Mr. Satoshi,Thank you for your compliment. We are happy that your stay was great. We hope that we can have chance to welcome you again in the future.