Hotel Mesra Haiwan Kesayangan di Hacienda Heights

"My only issue was that we were supposed to get our room serviced every day but it wasn’t. Other than that I really like this hotel."

"This is a great place to stay. It was nice to have security at the front of the hotel watching out for us. The room was nice, clean, and comfortable. The front desk staff was fun to chat with over the four days of our stay. This hotel is highly recommended."

"The buffet breakfast , was not great . They did not do refills in time . We came in at 8.30 am but empty dishes … refills were so slow , and the finally shut the doors at 9.30 . I landed up eating breakfast outside ."

"The room was clean, the beds were super comfortable, and the bathroom was stocked with all the vanity kits and amenities you would expect from a 4+ star hotel. The staff was also very helpful and welcoming. A nice bonus was the selection of wine and beer in the refrigerated section near the front desk, offered at very reasonable prices. I would stay here again on my next visit to the USC campus."

"Every thing"

"Clean room, really nice staff. Direct golf course access. Spa package was great also."

"Though the property was clean and it served its purpose of being close to Knotts Berry Farm. A safety concern was brought up to the staff regarding putting us on the 6th floor with 2 toddlers and a window that does not lock and can easily been opened by kids. We asked to be moved to a lower lever but was told there were no available rooms. We managed to secure the window with our own lock and putting a wooden bar so we can sleep peacefully. Very unsafe and a serious if not a fatal accident if...

"Everything was great from early check in to late check out. Lots of staff, decent breakfast, clean all around, plenty of parking, and excellent location in Chino Hills!"