Cat & Dog Friendly Hotels in Hacienda Heights

"Staff was very helpful and nice! The hotel is in a great location as well, lots of restaurants and bars in the area"

"Clean room, nice staff, beautiful property "

"It felt like a safe place . The beds are a dream. And it was so quiet. "

"Cons/ -overpriced when compared to other hotels (this when booking a suite, didn't try the bunk/dorm rooms). -minimal amenities in suites, especially the two plastic cups provided (cheap motel), and the tiny fridge. No water, coffee, or any option for having even better plastic glasses in room for wine or drinks. Front desk unwilling to provide any glasses other than water from the gym. - Only restaurant in building on a Sunday is the roof terrace which opens at noon (maybe the same for the other days). No coffee on roof terrace, only place to have food. - no way to call lobby/front desk/ valet from room (a phone was in my suite but call buttons inactive. Pros/ -the downstairs restaurant in the hotel is lovely and beautifully designed, as is the decor in the hotel (minimal 60/70's retro). -Staff is overall nice and especially the late night staff (weekend valet and front desk. Shoutout to Tony ) were professional and accommodating as much as they could be with the limitations of hotel policy. Overall, I wish there was more focus on small details of service and care. Small but elevated gestures from the hotel. Not happening atm. If it was 20 % cheaper it would fit the bill."

"The rooms are outdated. the bathroom wasnt very clean. The good thing about the hotel is the shuttle. some of the stuff wasnt very friendly. we were not very pleased with our stay."

"I reserved the hotel for my family. They arrived early at the Hyatt with the intention of leaving the car so that they could attend Disneyland. They were informed at the Hyatt that they needed my California driver’s license for the reservation. Even though they had the reservation itinerary. After some hassle, they were able to park the car and go to Disneyland. When the family returned later that evening, the two queen size beds that were reserved on Hotels.com was no longer available. Instead, the Hyatt offered a king size bed with a couch 🛋️ bed 🛏️. Pretty simple what happened, since my wife did not check in at 4:00 pm, they gave our reservation to someone else. However, they did offer a breakfast voucher for overpriced food. Fortunately, my wife did not fall for the scam."