Hotel Mesra LGBT di Hacienda Heights

"The staff is very helpful and keeps the most delicious cucumber water in the lobby. What a refreshing treat after a day in the sun. The rooms are very clean and much larger than I expected. My only desire was for the pool to be clean, but there was algae growth on the bottom and sides. Parking is ample and secure."

"We stayed here 8 years ago and had a great experience, which is why we booked the same Wolf Den room again. Unfortunately, this visit was a disappointment. For such an expensive hotel, it felt like everything came with an extra charge. I remembered a wand with interactive features in the Wolf Den from our previous stay, but nothing was explained or offered to us this time at check in. The cheap antlers/wolf ears should just be handed out to guests free of charge at check in. The bathroom wasn’t...

"We had a very pleasant stay. Will definitely be where I stay when I go back."

"Clean room Nice Tv"

"The place was clean. Customer service was great. BUT pool was on maintenance since I checked in @ hotel for 3 straight nites. Son was disappointed. Staff gave a FREE breakfast for a family of 3 due to inconvenience of no pool or jacuzzi. Son was able to swim on last day during checkout with checkout time extended from 12pm to 2pm. Overall ok… maybe we will return soon… but I probably have to call them & verify pool/jacuzzi availability even if it stated was available on website. Cool staff. Thx"

"Room was clean staff was helpful and parking is in premises"

"Really enjoyed our stay. Facilities were clean.Front desk was extremely helpful and great customer service. Didn't get to use a pool, but seemed very clean breakfast.Lots of variety, what you would expect for a hotel. Great stay"

"The place is good, and the bed sizes are decent. The only point of concern is that for a room with two beds, one chair, and a small table aren't enough."