Haad Pleayleam Spa Hotels

"Amazing breakfast, helpful staff, good food. Only downside is the beach and no sunbeds plus a lot of reserving sunbeds at the pool and towels just left. All round lovely hotel *****"

"Wonderful spot. Service was impeccable. Beautiful views especially the higher up on the hillside your villa is. Food was terrific but they could use one more restaurant for dinner to offer options with 100 villas on property."

"There are few restaurants around the hotel, and you have to walk for more than 15 minutes to get there."

"I would give the staff MORE than 5 stars if I could! They were all amazing. Not one staff member that we interacted with was anything less than incredible. They were kind, friendly, helpful, going out of their way repeatedly to help. Sheraton Samui, you have an awesome staff!"

"The Staff was awesome until the checkin. After that some of them were just o.k. there are lot of mosquitoes in the room as the shower have opening to the back. Breakfast was very low level, and breakfast staff are the worse. Not helpful not polite at all, feels unwelcome. Food was not fresh and not much options. Food at the pool was good, and pools and beach access are great! Don't spend on breakfast and bring two mosquitoes repellers. Also we had a giant spiderin the room that was a scary situation. Beside that it's beautiful "

"Everything is best"

"We stayed for 13 nights as a family of 5. Hotel was nice and in a very good location. We had a family room which I did feel was too small for 2x adults and 3x children - there was not enough space to hang all our bits up. Hotel needs a bit of decoration, you can see its getting old. Found room to be a little dirty in the toilet/shower area it needs a proper deep clean. Staff by the pool very good - found the staff around the beach bar a bit miserable. Some could do with some training. Breakfast was nice enough to choose from. We did have a lovely holiday but probably wouldn't return here."

"Perfect place to relax. The room by the pool had a huge terrace, the bed was comfy, and the bathroom was big and clean. Nice sunbeds by the beach and pool. The staff was lovely. "