Hotel berdekatan Pasar Malam Ha Long

"Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying"

"Excellent customer service, beautiful clean facility, great breakfast with many Asian selections. Great view pool and bar at top level. "

"This is a nice hotel, clean and well staffed in proximity of the city center. However the beautiful indoor unheated pool’s water can be somewhat cold at times and the gym’s fitness instruments or machines could be improved. The restaurant is quite adequate as well but the food preparation and service needs a bit of fine tuning. Besides that overall good hotel with a great stay and friendly staff. "

"All was fine "

"The hotel is stunning!"

"Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this...

"No comment "

"Really lovely hotel, bed was so comfy I slept through all my alarms! Front desk staff very helpful and helped me out a lot. Would recommend "

"Great hotel, stayed here purely for the cruise around halong bay, and would definitely stay here again. had an amazing spa as a bonus. Highly recommend. "

"It’s a very new hotel, so everything is spanking new but some parts of the hotel is still under renovation. Occupancy rate now is very low, so the staff’s attention to customer is beyond this world. "

"tout était absolument parfait dans cette croisière, des activités organisées (visite d'une cave, sortie en kayak ou petit bateau, initiation au thai chi,...), en passant par le confort des chambres et la qualité des repas. ce sejour restera mémorable"

"Excellent hôtel offrant plus qu'un excellent rapport qualité prix. Tout est parfait. Le personnel est professionnel et attentif, même si une grande partie d'entre eux ne parlent pas anglais. Le petit-déjeuner est divers et de qualité. La chambre est spacieuse, confortable et très bien équipée. "

"The room was clean, up to date, and bed was comfortable. Security and staff were very courteous. Was walkable to several restaurants. There is a wonderful Indian restaurant within walking distance as well as coffee shops. Around the corner is a restaurant with an American breakfast on the menu. The gentleman who managed this hotel was top notch! He spoke English well and kept a tight ship...very clean! Take time to enjoy the magnificent and very large blue and white orchid arrangement in the...

"quiet area, great hotel, clean with friendly staff"

"Room clean. Staffs r nice. "

"The staff were great!"

"Room is spacious, well setting. Nice view of water show. However the location is not an ideal, not close to food. The breakfast buffet is terrible, not variety, food isn't fresh, same exact thing everyday. "

"Great hotel although the zone is not interesting (apart from the beach )"