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Royal Lotus Hotel Halong

4.0 star property
Bayside Ha Long hotel in Bai Chay with 2 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Royal Lotus Hotel Halong

Property grounds
Indoor pool, outdoor pool
Interior
Interior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Room, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Room, Bay View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
Shower/bath combination
  • 45 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Bay View

Premium bedding, minibar, in-room safe, desk

Suite, Bay View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
Shower/bath combination
  • 57 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Bay View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Bay View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
Shower/bath combination
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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Parking included
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About the area

Map
A13 Block 1, East of Hung Thang 2, Bai Chay Ward, Ha Long, Quang Ninh

What's nearby

  • Ha Long Night Market - 3 min walk
  • Cái Dăm Market - 7 min walk
  • Sun World Ha Long Park - 4 min drive
  • Bai Chay Beach - 5 min drive
  • Ha Long International Cruise Port - 6 min drive

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 44 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬9 min walk
  • ‪Nha Hang Pho Bien - ‬7 min walk
  • ‪Magnolia Restaurant - ‬8 min walk
  • ‪Dung Anh Coffee - Bakery - ‬7 min walk
  • ‪Diamond Restaurant - ‬4 min walk

About this property

Royal Lotus Hotel Halong

Upscale hotel located in Bai Chay
Consider a stay at Royal Lotus Hotel Halong and take advantage of a rooftop terrace, 2 coffee shops/cafes and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a body treatment or a facial. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and 2 bars.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Limo/town car service, wedding services and smoke-free property
  • A ballroom, tour/ticket information and luggage storage
Room features
All 147 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Hana Hana Restaurant
  • Wine Dine Restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Spa

  • Facials
  • Hot stone massages
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 28.88 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 165 per vehicle (return)
  • Rollaway bed fee: USD 28.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Halong Royal Hotel
Hotel Royal Lotus
Lotus Hotel Halong
Royal Halong Hotel
Royal Hotel Halong
Royal Lotus
Royal Lotus Halong
Royal Lotus Halong Hotel
Royal Lotus Hotel
Royal Lotus Hotel Halong
Royal Lotus Hotel
Royal Lotus Halong
Royal Lotus
Hotel Royal Lotus Hotel Halong Ha Long
Ha Long Royal Lotus Hotel Halong Hotel
Hotel Royal Lotus Hotel Halong
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel Ha Long

Frequently asked questions

Does Royal Lotus Hotel Halong have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Royal Lotus Hotel Halong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Lotus Hotel Halong?

Self-parking is free at this property.

What time is check-in at Royal Lotus Hotel Halong?

Check-in start time: 2 PM; check-in end time: 5:00 AM.

What time is check-out at Royal Lotus Hotel Halong?

Checkout is at 11 AM.

Does Royal Lotus Hotel Halong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 165 per vehicle applies.

Where is Royal Lotus Hotel Halong located?

Located in Bai Chay, this hotel is within a 10-minute walk of Ha Long Night Market and Cái Dăm Market. Sun Square and Bai Chay Beach are also within 3 miles (5 km).

Royal Lotus Hotel Halong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 84 reviews" "
Rating 8 - Good. 30 out of 84 reviews" "
Rating 6 - Okay. 12 out of 84 reviews" "
Rating 4 - Poor. 6 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lee, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
I think the hotel is ok the staff need more improvement and need more friendly welcome I was not happy with the bell boy when I come to pick up my stuff at check out
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good staff. Good value for money on everything there. I would stay again.
Stayed 1 night in Apr 2019

8/10 Good

Hayami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.
Stayed 2 nights in Jan 2019

8/10 Good

nachayapat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
good and comfortable
Stayed 2 nights in Oct 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay!
This was a great hotel. Staff was exceptional, hotel was extremely clean, pool and gym were great! Breakfast buffet was excellent. I highly recommend this place!
Stayed 1 night in Oct 2018

10/10 Excellent

Byron, Halong, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with very friendly and helpful staff. Excelent view of the area from the Sky Bar with great Happy Hour prices. Will stay here again on my next visit for sure.
Stayed 1 night in Sep 2018

6/10 Okay

Mel, New Zealand

fancy hotel. terrible room service
I expected more from this hotel. we did not leave happy. Room service, when we finally managed to get some, was not what we ordered and was not very nice at all. BUT the breakfast buffet was vast and over the top. I was very unimpressed. The pool was nice though because there were no kids there.
Stayed 1 night in Aug 2018

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
If you have to
It was near tau chau ferry terminal to Halong Bay. 5 min taxi ride. Decent hotel but has nothing around or even a cafe for a cup of coffee. Another 5 mins taxi ride to The Sun wheels. Walls are thin and could bear noise.
Stayed 1 night in Jul 2018

10/10 Excellent

Soo Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2018

8/10 Good

Mark, Glasgow

Liked: Cleanliness, staff & service, room comfort
Modern hotel with some staff friendlier than others. Had to request toiletries a couple of times. Better alternative would be to stay on a boat.
Stayed 2 nights in Jun 2018

4/10 Poor

kyu seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was ok itself... Construction at next door had been carry on whole through the night with heavy , heavy noise. No matter weekend. Wow !!! Hotel staff say sorry but it was so terrible 3 nights.

8/10 Good

stephanie, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location
The personable service we received from staff upon checking in and night view from the hotel skybar had made our stay memorable.
Stayed 2 nights in Dec 2017

8/10 Good

Bayanagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
We got 2 bay facing connecting rooms. Both the rooms were comfortable with the room having the queen bed being very spacious and a large bathroom. The locality is rather quiet but just a minute away from the night market and about 10 minute taxi ride from the pier to take the Halong Bay cruise. The variety at the buffet breakfast was truly amazing.
Stayed 2 nights in Dec 2017

10/10 Excellent

Yenyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2017

10/10 Excellent

kulsum, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a comfortable hotel with all modern facilities and well placed for the convention centre. The staff were very helpful and friendly
Stayed 3 nights in Nov 2017

10/10 Excellent

Katie, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in Halong Bay
The room was incredible! It was very spacious. The bathroom was also very spacious. It was clean and the bed was comfortable. It was a short taxi ride to the pier.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Royal Lotus Hotel was a lovely 4 star hotel with a great rooftop bar. The highlight was the fantastic Japanese restaurant which we ate at both nights that we stayed and the waitress was very friendly and professional. The buffet breakfast was also of a high standard with a huge variety of food on offer.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
The hotel is very convenient in terms of location and facilities. It is walking distance from the center including shops, cafes and restaurants. Rooms are clean and spacious.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017