Banyan Tree Gulf of Thailand hotels

"Very huge and comfortable villa, and my family absolutely enjoyed ourselves there. This resort is also near all the Vin attractions with free shuttle bus, very convenient! "

"Room was clean ,good sea view breakfast was amazing plenty of choices "

"The Hotel actually very nice and beautiful. They used to have the Hotel free bus to take their customers to central, but not anymore The food is very descent but not all that. "

"Spacious rooms, a bit worn out, missing beach outside the hotel"

"I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average. The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately. Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us."

"Everything inJw marrio"

"Staff are friendly and helpful. Lots of restaurant and spa options outside the hotel."

"The propperty is great with wonderful amenities and well maintained facilities. The biggest drawback is the attitude of the front desk staff. They were not helpful and bordering on rude. They were not very competent with English and did not seem interested in helping. This impacted the overall experience."

"Yes, my room has a view on the ocean"