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"Yes"

"Entire property was clean and well kept. The beds were comfortable and the room had amenities like a coffee maker and hair dryer. Elevators had keycard access and there was onsite 24 hr security. Valet parking in attached garage us available for additional charge. There’s an indoor pool and workout room."

"AC was not good"

"Great location! Great staff! Highly recommend it!"

"Palmetto Beachfront Hotel feels like you walk out of paradise and into the first circle of hades. First of all, I’ve never experienced the kind of blatant exposing of my private information like I did at this location. I’m not sure what the point of the “pre check-in” process is if they’re just going to ask the same questions again and then scream (literally talking VERY LOUDLY with every single guest) out all of your personal information for everyone in the lobby and all of the random people behind the front desk in the back to hear. As I sat in the lobby waiting for my room to become available (I was strung along for hours as the desk staff made me believe a room could become available as soon as it was cleaned but wasnt able to check-in til right before 4pm, anyways) at some time between 2:00p and a little after 3:00pm a previous guest called with a concern regarding their $100 deposit that was never refunded back to their card after they checked out on March 29. The desk staff informed the caller that was it was refunded on the hotels end and that she would “escalate it to accounting”. After hanging up with the caller, the staff member declares to her co-worker (in the same volume as they scream out all of our personal information) “I’m not escalating anything”, and proceeds to cackle loudly like she thought it was funny. All of your front desk dayshift staff need to be fired and replaced. Every single one that worked Friday, April 17, 2026."

"Clean room"

"The resort was perfect in all aspects "

"Excellent. Provides shuttle to Duval area. "

"Nice clean hotel. Walking distance to the beach and a short drive to anywhere else."