"The Westin advertised a beautiful pool, pool was unusable do to it was under construction. Housekeeping knock on my door before 9:00 am. Looking to clean the room: checkout is at 11:00 am. On Saturday at 12:00 pm they decided to work on their tiny private beach area. The noise from the bobcat made it hard to talk or hear music. The express elevator wasn’t in service, you had to stop at all the floor including the parking garage floors to get to your floor. They had a large religious group there, Sunday the restaurant was closed for them so we could eat breakfast there. They have no communication with the guest and clearly don’t care. I won’t stay there again and probably not us hotels.com again."