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Reviews of Hampton Inn & Suites Pensacola/Gulf Breeze

2.5 out of 5
Hampton Inn & Suites Pensacola/Gulf Breeze
61 Gulf Breeze Parkway, Gulf Breeze, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Reba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Samantha and Leslie at the front desk along with the housekeeping staff are so helpful , kind and pleasant. We have traveled a lot and these people are the finest. The rooms were quiet and clean. But the staff made this property a standout !!
Stayed 4 nights in Apr 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was clean and breakfast was delicious. Bed was comfortable and easy access to restaurants and things to do. Would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Goood service
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Hawar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

gary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!!! Our room was great we had a great weekend!! Samantha at the desk was so friendly and loved her smile was contagious!
Stayed 2 nights in Mar 2024

8/10 Good

Darrell Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this hotel. Close enough to the National Naval Aviation Museum (the reason for our stay) and a restaurant right next door. Hotel was clean and bright, with friendly and helpful staff.
Stayed 2 nights in Mar 2024

8/10 Good

Jessica

Stayed 1 night in Mar 2024

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel represents a good compromise between staying out on Pensacola Beach or taking a chance with a downtown option (the homeless population in downtown Pensacola is disturbing). The staff is endearing, and the hotel is clean and well-kept. Just don’t be late for the free breakfast. They may close the doors before 10 am.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
😀
Stayed 1 night in Mar 2024

6/10 Okay

yolanda

Travelled with partner
Liked: Staff & service, amenities
The staff was excellent. However the room was dusty, water stains on the ceilings, obviously worn furniture, the clock did not work, and there was literal tape throughout the carpet.
Stayed 1 night in Feb 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 3 nights in Feb 2024
Response from Jeless on 29 Mar 2024
Thank you for your reply.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent customer service
Stayed 2 nights in Feb 2024
Response from Jeless on 29 Mar 2024
Thank you for your response. We hope you come back to visit us again.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean place to stay
Was amazing so very clean smelled clean . Breakfast area was also very clean
Stayed 1 night in Jan 2024
Response from Jeless AGM on 14 Mar 2024
Thank you for your feedback. We look forward to seeing you again.

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Staff was friendly and helpful. Breakfast was exceptioally good.
Stayed 1 night in Jan 2024
Response from Jeless AGM on 7 Feb 2024
Thank you for your feedback.

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Room was so clean and comfortable. Breakfasts were delicious! Leslie was especially kind and offered awesome customer service during our stay! All the staff from the desk clerks to the cleaning staff where absolutely amazing! I will definitely stay at the Hampton Inns and Suites on the Gulf Breeze the next time I am in Pensacola! Thanks to all the wonderful staff!
Stayed 4 nights in Jan 2024
Response from Jeless AGM on 7 Feb 2024
Thank you for your feedback . We are glad that you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
The hotel was very clean and neat, the staff - ESPECIALLY LESLIE - we friendly and accommodating. The breakfast is excellent in all respects and the rooms very comfortable. We enjoyed our stay immensely!!
Stayed 2 nights in Dec 2023

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in Extremely friendly!
Front desk girl was extremely friendly and made check in very fast.
Stayed 1 night in Dec 2023

6/10 Okay

LINDSAY

Travelled with family
Liked: Cleanliness, staff & service, amenities
The two staff members we interacted with at the desk and at breakfast were extremely nice and welcoming. The building appears a little older and showing some wear but very clean from what I could tell. Our room faced the road and there was surprisingly a lot of road noise. We thought maybe turning on the AC unit would help but it was super loud. That was the only negative. Breakfast was very good and the area was kept clean and maintained.
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean safe comfortable place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. The bed and pillows were dreamy
Stayed 1 night in Dec 2023

10/10 Excellent

claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2023
Response from AGM Hampton Gulf Breeze on 5 Dec 2023
Thank you for your feedback. Glad you enjoyed your stay.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and they have fresh baked cookies.
Stayed 3 nights in Nov 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023
Response from Jeless AGM on 20 Nov 2023
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our service. Our entire team here at Hampton Inn & Suites Gulf Breeze works hard to deserve your loyaltySincerely,Jeless WilliamsAssistant General ManagerHampton Inn & Suitesagm.hampton.gulfbreeze@aperturehotels.com850.203.1333

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed Hampton inn gulf breeze
Great staff, great stay
Stayed 2 nights in Nov 2023
Response from Jeless AGM on 27 Nov 2023
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn & Suites Gulf Breeze is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was a great location and the staff was awesome. The downside our floor in our room was sticky and there was hair in the corners.
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my time there
Stayed 3 nights in Oct 2023

8/10 Good

symantha, Valdosta

Liked: Cleanliness, staff & service, property conditions & facilities
🙌
Stayed 2 nights in Oct 2023

6/10 Okay

Donna

Liked: Cleanliness
The bed wasnt particularly comfortable. Everything else was okay.
Stayed 1 night in Oct 2023

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

AKSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
The hotel was beautiful. Front desk clerk was friendly and professional. Quick check in. Room was spotless and beds were very comfortable. Breakfast was good! Overall stay was outstanding!
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly pedestrian hotel. Over-priced for its level of quality, but adequate.
Stayed 2 nights in Oct 2023

10/10 Excellent

devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathleen B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
In for one night on business, but room was clean, comfy and service was awesome.
Stayed 1 night in Sep 2023

10/10 Excellent

Cary, Lebanon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager Najaah B. Warm and friendly.

6/10 Okay

Eldric

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way to Georgia!
Great staff! Thank you all!
Stayed 1 night in Sep 2023