Hotel Citadin Z10 sits in vibrant Zone 10, where travelers start their day with local cuisine breakfasts. The 24-hour front desk staff helps guests navigate the area, while in-room WiFi and local meal delivery service make evenings comfortable after a day of exploration.
Located in Zona 10, a neighbourhood in Guatemala City, Hotel Citadin Z10 is in a shopping district. La Aurora Zoo and Botanical Garden are local attractions and those in the mood for shopping can visit Paseo Cayala and Oakland Mall. Natural History Museum and Museo Nacional de Historia Natural Jorge Ibarra are also worth visiting. Visit our Guatemala City travel guide
Hotel Citadin Z10 provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Local cuisine breakfast (surcharge), local meal delivery service and a 24-hour front desk
Smoke-free property
Room features
All guest rooms at Hotel Citadin Z10 feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to amenities, such as late-night room service and free WiFi.
More conveniences in all rooms include:
Bathrooms with showers
45-inch Smart TVs with streaming services and premium channels
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Daily local cuisine breakfast available 6:00 AM to 11:30 AM for a fee: GTQ 45 for adults and GTQ 45 for children
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: midnight; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GTQ 80.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for local cuisine breakfast: from approximately GTQ 45 for adults and from GTQ 45 for children
Rollaway bed fee: GTQ 80.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Property is also known as
Citadin Z10 Guatemala City
Hotel Citadin Z10 Guatemala City
Hotel Citadin Z10 Hostel/Backpacker accommodation
Hotel Citadin Z10 Hostel/Backpacker accommodation Guatemala City
Frequently asked questions
Is Hotel Citadin Z10 pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Citadin Z10?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Citadin Z10 on 11 Mar 2026 start from RM107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Citadin Z10?
Limited spots are available.
What time is check-in at Hotel Citadin Z10?
Check-in start time: midnight; check-in end time: anytime.
What time is check-out at Hotel Citadin Z10?
Checkout is at 10:00 AM.
Where is Hotel Citadin Z10 located?
Located in Zona 10, this hostel is within a 15-minute walk of Embassy of Israel in Guatemala, Oakland Mall and Embassy of Canada. Gran Centro Los Próceres and Europlaza are also within 1 mile (2 km).
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Reviews
Hotel Citadin Z10 Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.4
Amenities
8.6
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 8 out of 30 reviews
10 - Excellent
8
Rating 8 - Good. 9 out of 30 reviews
8 - Good
9
Rating 6 - Okay. 4 out of 30 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 30 reviews
4 - Poor
3
Rating 2 - Terrible. 6 out of 30 reviews
2 - Terrible
6
Reviews
6/10 Okay
Shawn
23 Jun 2024
Liked: Amenities
The room was nice but small. Throughout the night, I could hear the staff talking, and during the day, there was construction work being done above my room. The location is convenient, and the staff was helpful, but the noise issue needs to be addressed.
The place and staff over all were good
The TV we could not get to work
There was a murmur noise all night wasn’t sure if it was another guests snore or a machine that repeatedly turned on and off
Like I stated before place and staff were good
Just not the greatest stay.
Henry
Stayed 1 night in Jun 2024
2/10 Terrible
Carmen
30 Jan 2025
Liked: Staff & service
We were right by the kitchen. We could hear all the banging and talking.
The pictures on Expedia did not reflect my room. I had barely any place to walk. Maybe a foot I. Between the wall and the bed.
Other than that, staff was very friendly.
I booked this property through Expedia. There was supposed to be a kitchenette, mini fridge, dishes, everything you would need for the 2 week stay i booked. What was there? A grimey mattress on a concrete slab with a tiny toils wet . They got my money, my husband didn't stay a single night. Expedia was no help. The hotel was no help. BEWARE! didn't spend a
Bastante promedio todo, justo lo que pague es lo que se recibe
Daniel
Stayed 5 nights in Nov 2025
6/10 Okay
Jesus
11 Aug 2025
Lo único bueno de este lugar es la ubicación. Las habitaciones son extremadamente pequeñas y, al llegar, no había toallas ni jabón. Encima de nuestra habitación estaba la cocina del restaurante, por lo que desde las 6 a.m. se escuchaba todo: golpes, arrastre de objetos y el ruido de cuando picaban alimentos. La verdad, la habitación era incómoda y con muy poco aislamiento del ruido.
El cuarto numero 6 no tiene ventana, si no una pared falsa que da al lavadero o cocina, no estoy segura. A las 6:30 am empiezan a ordenar platos y a platicar y se escucha todito desde el cuarto. El cuarto es bastante pequeño, así que no tiene mesa donde poner la maleta y no tiene aire acondicionado, solo un mini ventilador. También la conexión de wifi es muy mala.
Tengo que decir que el proceso de check-in/out es un poco tedioso. Hay que dejar documento hasta el check out.