Exterior

Reviews of The Mulian Hotel Guangzhou Zhujiang New Town

3.5 out of 5
The Mulian Hotel Guangzhou Zhujiang New Town
715 Jinsui Road, Tianhe District, Guangzhou, Guangdong

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 85 reviews" "
Rating 8 - Good. 45 out of 85 reviews" "
Rating 6 - Okay. 22 out of 85 reviews" "
Rating 4 - Poor. 4 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from The mulian houtel on 20 Dec 2019
亲爱的客官,感谢您对小木的信任与支持,房间舒适安静,周边热闹繁华,距离广州塔、广东省博物馆、广东省图书馆都很近,步行可到达珠江公园,地理位置很好,从车上下来,走过五十米的绿色竹林,感受到盎然绿意,步入小木家,淡淡的清香跳跃在鼻尖,极具艺术气息的大堂,坐在藤椅上阅读一本杂志,自饮区有咖啡、茶,您可以根据自己的喜好来选择哦,房间很不错,安静舒适的大床,艺术的风格气息,高速的网络,住的很舒适哦!客官您有任何问题都可以致电前台为您解决哦,小木家非常不错,愿客官常来!

6/10 Okay

Sun

Travelled with family
Disliked: Property conditions & facilities, room comfort
Cheap so don’t expect too much!
Room smelt of smoke! Think it may be coming in from our rooms via the air conditioning unit. Other than that the room was small and the bed was comfortable. Breakfast if included is not onsite. You need to walk down the road to a nearby cafe who will cook you something from their menu. I didn’t try the food but I did have the coffee which was so weak that it tasted like brown water.
Stayed 1 night in Jul 2019
Response from The Mutian Hotel on 28 Dec 2019
Dear guest officer, thank you very much for your stay and detailed comments. It is the constant care and supervision of our guests like you that will enable us to discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and thank you for your trust and support in Xiao Mu.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Just so so for the service because I arrive there but I waiting for the check in more then 40 min
Stayed 1 night in Jul 2019
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you very much for your stay and detailed comments. It is the constant care and supervision of our guests like you that will enable us to discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and thank you for your trust and support in Xiao Mu.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from The mulian houtel on 8 Jul 2019
Dear guests, thank you very much for your stay. I am very happy that you have a good sleep in our hotel. I sincerely look forward to your next visit.

6/10 Okay

Verified traveller

Is very good for sleep but don’t have windows Phone
Stayed 1 night in Jun 2019
Response from The mulian houtel on 8 Jul 2019
Dear guests, thank you very much for your stay. I am very happy that you have a good sleep in our hotel. Some rooms in the hotel have no windows. Next time, you can reserve a room with windows. We sincerely look forward to your next visit.

8/10 Good

Max, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is ok, it was close to the sites i decided to visit
Stayed 6 nights in Sep 2018
Response from The mulian houtel on 19 Sept 2018
Dear guests, thank you for your comments and support for our hotel. Looking forward to your visit again, we will provide you with better service.

6/10 Okay

Eugene

Liked: Cleanliness, staff & service, room comfort
Nice to stay but heartache getting there.
Excellent location. But this property is without a proper pick-up/drop-off bay for transportation. If you have lot of luggage, forget about staying here. You have to lug almost 30 meters from the drop-off point
Stayed 1 night in Jun 2018
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you very much for your stay and detailed comments. It is the constant care and supervision of our guests like you that will enable us to discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and thank you for your trust and support in Xiao Mu.

8/10 Good

CHI WING

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, location is somewhat off
Nice hotel. Not close enough to the metro and the boss has some very weird and strict policies regarding non-chinese guests. I had a Chinese government certification that allows me to not hold a passprt but the boss didn't accept it, not until I had to call the local police. Very weird.
Stayed 2 nights in Oct 2017

8/10 Good

fere , addis ababa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel I like it
Nice hotel I like it The room is so clean and confertebel Beside they have a vary nice coffee at the lobby but far from the metro you have to walk about 15 min to go to the metro
Stayed 5 nights in Oct 2017
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ok
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

8/10 Good

olivia

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel but a bit away from the shopping region
It was a pleasant experience staying with the Mulian hotel, spacious hotel room with a huge double bed. Couldn't ask for better with the price i was paying for....
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

6/10 Okay

Humphery Chen

Disliked: Staff & service, room comfort
Almost everything was terrible
It was a terrible experience. I will never stay there again.
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you very much for your stay and detailed comments. It is the constant care and supervision of our guests like you that will enable us to discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and thank you for your trust and support in Xiao Mu.

6/10 Okay

Kin Png

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

Verified traveller

The Mulian, GZ
It was ok...the breakfast provided was terrible though. They may as well not have bothered. Better to walk out and go around the corner to a cafe....

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
no gym
bread only for breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No restaurant inside the hotel, the breakfast they serve is not that good, the hotel does not have a foreign currency exchange service.

10/10 Excellent

Chong Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maggie, Hong Kong

Liked: Cleanliness, staff & service
Nice hotel close to CBD but 20 mins walk from MTR
We stayed at the hotel for 3 days 2 night, it is nice, clean and with characteristics. The hotel is quite international, as I didn't expect they will have BBC, ABC news can be shown on TV. However, the booking of the hotel is only included ONE breakfast for ONE person for ONE morning, it is so weird as we booked it for TWO person and for TWO nights. LOL. Also, the air-con is not working well at all. No matter how low we changed to temperature, it stays at 24 degree Celsius, and not much air coming out which makes us very hot. Overall is fine to us.

6/10 Okay

Verified traveller

Need to make the room smoke free because the pillows and bed sheet are full of smoke odor.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice place...No coffee - no "breakfast".
The hotel itself is nice. Before booking I knew that the room had no window and no gym so that was fine. The problem is basically no breakfast (unless you are a big fan of bread). to day the room includes breakfast is a lie. Basically there were a number of types of bread and yogurt drink as the only options. The coffee machine was broken for both the days I stayed. The first day, I thought that these things happen but the point that it was not fixed the second (or coffee was not made and offered), made me question how long the machine was broken for or when it would get fixed. Also in the room, there is no coffee. Only water (which they charge a small fee for) and tea.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
nice room, long time check-in
nice room, but spend really long time on check in

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Hotel...But Windows Would Be Nice
Hotel is is good condition and is well decorated. But no amenities (restaurant, spa, bar) and no windows in rooms wasn't ideal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

jfchar, Guangzhou

Disliked: Staff & service, property conditions & facilities, room comfort
Central location, not much else
Although this hotel is centrally located and quite new, it felt like it was designed and managed by c-list hospitality rejects. Finding the parking lot entrance was not easy. We circled the large block with no luck and had to check in first and ask for a hotel personnel to lead us to the parking area (shared by the apartment complex above). Parking lot attendants were not aware that the hotel guests could park there (even with a hotel personnel in our car telling them that it was okay!). Parking was only limited to 6 spots controlled by hotel staff. You have to call their front desk to have someone come down to allow you to park. The room was small, but expected for the rate (our room had no windows, a first for me and slightly claustrophobic). Since the hotel is located next to the river and only occupies the first and second floors, there were mosquitos in the hallways and rooms. This is really a two star business hotel masquerading as something much grander. Don't be fooled.

6/10 Okay

jewel, hong kong

Liked: Cleanliness, staff & service
new business hotel near cbd
Pretty new and clean. Polite and smart staff who helped me with early check in and changing room. Good choice for short trip if you dont mind rooms with no windows.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice room but breakfast is too simple
Room is clean and new. But not easy to find out the location. Also the breakfast is really too simple.

8/10 Good

Edward, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
This is an nice small hotel, very new and clean. It is in a complex were the other buildings are a bit tired. The rooms don't have windows but the rooms are nice despite this, I would definitely stay here again, its is very central and good value.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Juan Pablo Gloria, Xiamen

Constructive reviews
I really enjoy the hotel and the atmosphere. The only bad part in my own opinion is that they didn't tell you at first the rooms don't have windows. Also was really hard to get there from the airport because there is only a small sign around the corner. It took me around 30 minutes to find where was the hotel. At the end all the staff was really friendly and kind.

8/10 Good

yanxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from The mulian houtel on 28 Dec 2019
亲爱的客官,感谢您对小木的信任与支持,房间舒适安静,周边热闹繁华,距离广州塔、广东省博物馆、广东省图书馆都很近,步行可到达珠江公园,地理位置很好,从车上下来,走过五十米的绿色竹林,感受到盎然绿意,步入小木家,淡淡的清香跳跃在鼻尖,极具艺术气息的大堂,坐在藤椅上阅读一本杂志,自饮区有咖啡、茶,您可以根据自己的喜好来选择哦,房间很不错,安静舒适的大床,艺术的风格气息,高速的网络,住的很舒适哦!客官您有任何问题都可以致电前台为您解决哦,小木家非常不错,愿客官常来!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大致上來說非常不錯
乾淨整潔,隔音效果稍嫌不足。
Stayed 8 nights in May 2019
Response from 广州珠江新城木莲庄酒店 on 10 Jun 2019
非常感谢您利用宝贵的时间与我们分享您此次的入住体验及给予的赞美.很遗憾未能达到您的期望值,我们将不断完善酒店的设施,期待您再次光临广州木莲庄酒店.

4/10 Poor

natan

Disliked: Staff & service, room comfort
מלון לא מתאים לאנשים שאוהבים שהות נעימה ולא מחניקה
ממש לא ממליץ על מלון זה, שרות וקבלה מצויינים המלון מעוצב טוב אבל מלון מחניק אין חלונות ברוב חדרי המלון ,ןחבל ,
Stayed 3 nights in Apr 2019
Response from kaka on 30 May 2019
Dear guests, Thank you for your comments and support for our hotel. Looking forward to your visit again, We will provide you with better service.

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

4/10 Poor

Siu Yin

Disliked: Cleanliness, staff & service, property conditions & facilities
酒店指示不清晰,容易走錯方向。房內WIFI需問前台取密碼,不夠細心。房內牆紙因潮濕而有水印及剝落。如打開廁所門會有異味傳回房內。餐廳竟然不在酒店內,需沿酒店旁小路,走到餐廳,極不方便。
Response from The mulian houtel on 30 Dec 2019
亲爱的客官,非常感谢您的入住和详细点评。正是如您一样的客人对我们的不断关心和督促,才能使我们不断发现工作中的问题,获得改正和不断进步。从您的点评中,我们很遗憾的看到此次入住未能达到您的期望,给您带来的不便我们表示歉意,感谢您对小木的信任与支持。

6/10 Okay

Joe, Hong Kong

Disliked: Staff & service, property conditions & facilities
Software has room for improvement
The hotel wasn't far away (just 10-min drive) from subway, while it's hard for us to find a taxi to go there (taxi driver either marked a high fare or claimed it's distant area). The hotel outside looked nice, but was too dark inside. Quite quiet place. But staff were too fresh (or insufficient training). Their customer service was so-so. They even didn't proactively provide breakfast coupons until we asked them for details.
Stayed 1 night in Mar 2018
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you very much for your stay and detailed comments. It is the constant care and supervision of our guests like you that will enable us to discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and thank you for your trust and support in Xiao Mu.

8/10 Good

中国出張者, 日本

何度もリピートしているホテル
2階までしか部屋がなく、エレベーターを待つことはほぼありません。ファミリーマートが徒歩圏内にあるのが便利です。朝食も煩わしいこともなく良いです。
Stayed 4 nights in Nov 2017
Response from The mulian houtel on 28 Dec 2019
親愛なるお客さん、ご入所と詳しいコメントに感謝します。 あなたのようなお客さんが私たちに絶えず関心と督促をしてこそ、私たちは仕事中の問題を絶えず発見し、修正と進歩を得ることができる。 ご意見から、今回のご入所がご期待に添うことができなかったのを残念に思います。ご不便をおかけして申し訳ありません。小木への信頼とご支援に感謝します。

8/10 Good

Edgar Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación precio
Bn el Hotel lo único molesto es q no tiene ventanas
Stayed 5 nights in Oct 2017
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you very much for your stay and detailed comments. It is the constant care and supervision of our guests like you that will enable us to discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience and thank you for your trust and support in Xiao Mu.

8/10 Good

hizu, 日本

Liked: Staff & service, property conditions & facilities, room comfort
出張で利用
I was a little worried that some small bugs were flying in the shower room, but the others did not have any problem.
Stayed 3 nights in Aug 2017
Response from The mulian houtel on 28 Dec 2019
親愛なるお客さん、ご入所と詳しいコメントに感謝します。 あなたのようなお客さんが私たちに絶えず関心と督促をしてこそ、私たちは仕事中の問題を絶えず発見し、修正と進歩を得ることができる。 ご意見から、今回のご入所がご期待に添うことができなかったのを残念に思います。ご不便をおかけして申し訳ありません。小木への信頼とご支援に感謝します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入去好偏僻,找了很久,但房環境舒適
Stayed 1 night in Jul 2017
Response from The mulian houtel on 30 Dec 2019
亲爱的客官,感谢您对小木的信任与支持,房间舒适安静,周边热闹繁华,距离广州塔、广东省博物馆、广东省图书馆都很近,步行可到达珠江公园,地理位置很好,从车上下来,走过五十米的绿色竹林,感受到盎然绿意,步入小木家,淡淡的清香跳跃在鼻尖,极具艺术气息的大堂,坐在藤椅上阅读一本杂志,自饮区有咖啡、茶,您可以根据自己的喜好来选择哦,房间很不错,安静舒适的大床,艺术的风格气息,高速的网络,住的很舒适哦!客官您有任何问题都可以致电前台为您解决哦,小木家非常不错,愿客官常来!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿不錯,早餐可怕
住宿部分是ok的, 房間整潔,也不吵. 早餐不是自助式,我看到一個在厨房裡的女人,用手指挖牙縫,我好希望不是她來弄我的早餐,結果是由另一個男的來弄,我真幸運!
Stayed 1 night in Jun 2017

8/10 Good

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
酒店设计不错,也还蛮新的,家具舒适,可是蚊子很多,很影响住宿体验,问酒店拿驱蚊器和雨伞还要给定金,地理条件还不错,步行就到太阳新天地
Response from The mulian houtel on 30 Dec 2019
亲爱的客官,非常感谢您的入住和详细点评。正是如您一样的客人对我们的不断关心和督促,才能使我们不断发现工作中的问题,获得改正和不断进步。从您的点评中,我们很遗憾的看到此次入住未能达到您的期望,给您带来的不便我们表示歉意,感谢您对小木的信任与支持。

8/10 Good

meancat, 石川県日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
閑静な高級住宅街の中の便利で静かなホテル
目の前に珠江公園があり、近くにイオン、公園の反対側には色んなレストランが入った広東広場、地鉄の5号線の潭村駅にも徒歩5分ぐらいで、どこに行くにも便利。 フロントスタッフの対応も親切、丁寧で、英語も問題なく通じました。 朝食も五種類の中から選べて中華も洋食もあり、種類が豊富。 お部屋も広く快適。 ただ、今回窓のない部屋を選んでしまって、流石に3泊すると圧迫感があったので、次は窓のある部屋に泊まりたいです。
朝食
広東広場のレストランで
Response from The mulian houtel on 28 Dec 2019
親愛なるお客さん、ご入所と詳しいコメントに感謝します。 あなたのようなお客さんが私たちに絶えず関心と督促をしてこそ、私たちは仕事中の問題を絶えず発見し、修正と進歩を得ることができる。 ご意見から、今回のご入所がご期待に添うことができなかったのを残念に思います。ご不便をおかけして申し訳ありません。小木への信頼とご支援に感謝します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

10/10 Excellent

Jorge L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The mulian houtel on 28 Dec 2019
Dear guest officer, thank you for your trust and support in Xiao Mu. The room is comfortable and quiet with lively surroundings. It is very close to Guang Zhouta, Guangdong Provincial Museum and Guangdong Provincial Library. You can reach Pearl River Park on foot. The location is very good. After getting off the car and walking through the 50-meter green bamboo forest, you can feel the abundant green and enter the Xiao Mu home. The faint fragrance jumps at the tip of the nose and the lobby with artistic flavor. Sitting on the cane chair, you can read a magazine. There are coffee and tea in the self-drinking area. You can choose according to your own preferences. The room is very good, quiet and comfortable big bed, artistic style and high-speed network. My guest, if you have any questions, you can call the front desk to solve them for you. Oh, Xiao Mu's house is very nice. May my guest come here often!

8/10 Good

リッキー, Saitama、Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通の便が悪いが、他は充分に良い。
最寄りの地下鉄駅から徒歩20分はかかると思う。それだけがマイナスポイント。素直にタクシーを使った方が良い。フロントも各フロアもおしゃれな雰囲気。部屋もきれいで使いやすい。部屋はちょっと広すぎるくらい。朝食はフロントでクーポンをもらって一度外に出てThe Woodというお店で食べる。
Response from The mulian houtel on 28 Dec 2019
親愛なるお客さん、ご入所と詳しいコメントに感謝します。 あなたのようなお客さんが私たちに絶えず関心と督促をしてこそ、私たちは仕事中の問題を絶えず発見し、修正と進歩を得ることができる。 ご意見から、今回のご入所がご期待に添うことができなかったのを残念に思います。ご不便をおかけして申し訳ありません。小木への信頼とご支援に感謝します。