Nice and luxurious hotel with all the amenities. Unfortunately, if you stay here for family vacation you from won't feel comfortable. Hotel is packed with hundreds people everyday from the 1st night we stayed until we left (1 week). From festivals, events, weddings, seminars, workshops , etc. The elevators are very slow because they are packed with tons of people all the time. I have to take stairs down because it's faster than waiting for the elevators. Breakfast area are always jam packed with hotel guests from all those seminars, workshops , etc. It's not comfortable at all for us who want to relax and enjoy the morning breakfast. Loud noise and super crowded hotel are on every area , lobby, restaurant, parking, etc.
Location is strategic, next to the luxury mall, The Park Mall and nearby Hartono Mall , and there are plenty of small and big restaurants and stores nearby. But the lower income housing were behind the hotel, make it not a nice view, when my husband and son were getting ready to jump onto the pool, there were smoke of burning the trash from people live in those houses.