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Reviews of Quality Inn Greenville North

2.5 out of 5
Quality Inn Greenville North
1190 E Russ Rd, Greenville, OH

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 277 reviews" "
Rating 8 - Good. 100 out of 277 reviews" "
Rating 6 - Okay. 40 out of 277 reviews" "
Rating 4 - Poor. 18 out of 277 reviews" "
Rating 2 - Terrible. 10 out of 277 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from GM on 1 May 2024
Thank you for the positive feedback! We greatly appreciate it and hope to see you again in the future.

6/10 Okay

Robert

Liked: Property conditions & facilities
Disliked: Staff & service
Everything was okay except for the service. Our room wasn't cleaned after our first day, and the person at the desk said that they don't always clean when the motel gets busy! That's unacceptable, considering what they charge per night. And besides, we heard the housekeeping staff cleaning on our hall for most of that morning!
Stayed 2 nights in Apr 2024
Response from GM on 15 Apr 2024
Thank you for taking the time to give us your feedback, we greatly appreciate it. As we tell guests at check in, and being part of Choice Hotels, housekeeping service as done as requested by the guest. We hope you will stay with us again in the future.Sincerely,

10/10 Excellent

Eran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice clean and great service.
Stayed 2 nights in Mar 2024
Response from GM on 31 Mar 2024
Thank you for the positive feedback, we greatly appreciate it and hope to see you again in the future.Sincerely

8/10 Good

TERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom fan rattled the entire time it was turned on. That was a bit annoying when you were using it. Other than that the room was very nice and clean.
Stayed 2 nights in Mar 2024
Response from GM on 31 Mar 2024
Thank you for taking the time to let us know how your stay was, we have taken care of the fan noise and appreciate you bringing it to our attention.Sincerely,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 25 Jan 2024
We greatly appreciate the 5 out of 5 review. We are pleased you enjoyed your stay with us and look forward to seeing you again in the future!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GM on 25 Jan 2024
Thank you for the 5 star rating! We greatly appreciate you taking the time to let us know how your stay was. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 23 Dec 2023
Thank you for the positive feedback, we greatly appreciate it and look forward to seeing you again in the future.Sincerely,

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quiet and clean. The pool was warm and refreshing. The hot breakfast was a big hit with our family who loves huge waffles. We would definitely stay here again if we get a chance to come through the Greenville area again.
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Thank you for taking the time to give us your feedback, we greatly appreciate the kind words and it will be shared with our staff. We look forward to seeing you and your family again in the future.Sincerely,

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady who checked me in is one of the best receptionist not only for his professionalism and kindness, but also for her solidarity.
Stayed 5 nights in Nov 2023
Response from GM on 6 Dec 2023
Thank you for the positive feedback, we greatly appreciate it and are pleased you enjoyed your stay with us. We look forward to seeing you again in the future.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, clean.
Nice place, clean, plenty of food & shopping close by.
Stayed 1 night in Nov 2023
Response from GM on 29 Nov 2023
Thank you for letting us know how your stay was, we greatly appreciate it and hope to see you again in the future!

6/10 Okay

Christine and or Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds where very uncomfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & clean/stocked rooms!
Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Dear Mary, we greatly appreciate the positive feedback. We are please you enjoyed your stay with us and hope to see you again in the future!Simcerely

8/10 Good

Lori

Stayed 1 night in Oct 2023

8/10 Good

Michael

Stayed 1 night in Sep 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything in the town, Close to plenty of places to eat and there was a Wal-Mart close by!
Stayed 3 nights in Sep 2023

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, attractive rooms, friendly and helpful check-in staff
Stayed 1 night in Sep 2023
Response from GM on 5 Sept 2023
Thank you for the positive feedback! We greatly appreciate and look forward to seeing you again in the future!Sincerely,

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't very clean outside. Not very appealing entrance. Entrance doors are old and not updated. No elevator.
Stayed 1 night in Aug 2023
Response from GM on 1 Sept 2023
We would like to apologize for the issues you experienced during your stay. We hope you will give us another try in the future.Sincerely,

2/10 Terrible

Amberlin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 1 Sept 2023
We apologize for the inconvenience you experienced during your stay with us. We hope you will give us another try in the future.Sincerely,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very respectful and attentive.
Stayed 2 nights in Aug 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to give us your feedback, we appreciate it and look forward to seeing you again in the future.

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 1 Sept 2023
Thank you for the positive feedback. We are pleased you enjoyed your stay with us and look forward to seeing you again in the future.Sincerely,

10/10 Excellent

Cathy, Coraopolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a restful stay here. I enjoyed swimming in the pool. The desk clerk was fun and super helpful. Thanks to all.
Stayed 1 night in Aug 2023
Response from GM on 1 Sept 2023
We are pleased you enjoyed your stay with us and appreciate the positive feedback! We look forward to seeing you again in the future!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from GM on 2 Aug 2023
Thank you for the positive feedback, we greatly appreciate it and it will be shared with our staff. We look forward to seeing you again in the future!

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very nice and the jacuzzi tub was great. The bathroom however needs updating as there was very little water pressure and very hard to rinse hair. Also paint peeling, etc. but the sleeping area was very nice and comfortable mattress.
Stayed 2 nights in Jul 2023
Response from GM on 31 Jul 2023
Thank you for letting us know how your stay was @ Quality Inn, Greenville Ohio. We did address your concerns and appreciate you bringing them to our attention. We hope to see you again in the future.

10/10 Excellent

Bryon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 3 nights in Jul 2023
Response from GM on 31 Jul 2023
We are pleased you enjoyed your stay with us! We appreciate your business and look forward to seeing you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from GM on 26 Jul 2023
Thank you for the positive feedback! We greatly appreciate it!We hope to see you again in the future!

8/10 Good

Michael

Liked: Cleanliness, staff & service
Decent hotel, would probably stay again.
Decent hotel for a day or two stay. No gym so that was disappointing but I knew that going in. The hotel is not up to date if that is something that interests you. Easy access from the road.
Stayed 2 nights in Jul 2023
Response from GM on 25 Jul 2023
Thank you for giving us your feedback. We in fact do have a gym on the property so we are sorry you were not able to enjoy that while staying with us. We hope to see you again in the future.

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice good place for a good evening with family
Stayed 1 night in Jul 2023
Response from GM on 25 Jul 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Greenville North. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Matt

Travelled with family
Room was a bit musty, smelled damp
Stayed 4 nights in Jul 2023
Response from GM on 19 Jul 2023
Thank you for taking the time to let us know how your stay was. We have addressed your concerns and hope you will give us another try in the future.Sincerely,

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Apparently, has had a recent update in decor and facilities. Very nice.
Stayed 1 night in Jul 2023
Response from GM on 5 Jul 2023
Thank you for the positive feedback! We are pleased you enjoyed your stay with us @ Quality Inn, Greenville. We hope to see you again in the future!Sincerely,

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service
Clean but they need to fix up cosmetic issues.
Stayed 2 nights in Jun 2023
Response from GM on 27 Jun 2023
Thank you for taking the time to give us your feedback. We appreciate it and are looking into your concerns. We hope to see you again in the future.Sincerely,

10/10 Excellent

Kelly, Kalispell

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy with how quiet the room was. Very soundproof. Everything was clean, smelled clean and linens were nice. The shower worked, but the shower head moved in and out of the wall. It needs some maintenance. Everyone was very nice!
Stayed 6 nights in Jun 2023
Response from GM on 21 Jun 2023
Thank you for taking the time to give us your feedback. We greatly appreciate the kind words and maintenance has alerted about the shower head. We look forward to seeing you again in the future!Sincerely,

10/10 Excellent

Destiny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from GM on 9 May 2023
Thank you for the great score! We appreciate your business and are pleased you enjoyed your stay with us. We look forward to seeing you again in the future!

10/10 Excellent

William

Stayed 2 nights in May 2023
Response from GM on 5 Jul 2023
We appreciate you taking the time to give us your feedback. We are happy you enjoyed your stay with us and look forward to seeing you again soon!Sincerely,

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from GM on 9 May 2023
Thank you for taking the time to let us know how your stay was. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from GM on 30 Mar 2023
Thank you for taking the time to give us your feedback. We are pleased you enjoyed your stay with us at Quality Inn, Greenville Ohio. We look forward to seeing you again in the future!

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was very accommodating, I explained my wife did not walk well so she gave us a room on the ground floor close to the entry. Saved a lot of steps.
Stayed 1 night in Mar 2023
Response from GM on 22 Mar 2023
We are please you enjoyed your time with us and that we could make your stay a bit easier. We hope to see you again in the future.

10/10 Excellent

Aleksandr Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It had a whirlpool tube but it wasn't hook up unfortunately
Stayed 1 night in Feb 2023
Response from GM on 3 Mar 2023
Thank you for letting us know how your stay was. We greatly appreciate and look forward to seeing you again in the future.

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. The pool was out of order but that didn't matter to us. Just included that for others reading reviews. The only real drawback was the extremely low toilet height. Staff was very friendly.
Stayed 1 night in Feb 2023
Response from GM on 22 Feb 2023
Thank you for taking the time to give us your feedback. We greatly appreciate it and are pleased you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from GM on 30 Jan 2023
Thank you for taking the time to let us know how your stay was. We greatly appreciate it and look forward to seeing you again in the future.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Response from GM on 1 Jan 2023
Thank you for taking the time to give us your review. We greatly appreciate it and hope to see you again in the future.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained hotel. The breakfast was good and had plenty of fresh fruit.
Stayed 3 nights in Nov 2022

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and quiet.
Stayed 3 nights in Nov 2022

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from GM on 2 Nov 2022
Thank you for taking the time to give us your feedback! We hope to see you again in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and in excellent repair. Our stay was wonderful. Will gladly stay rhere again.
Stayed 1 night in Sep 2022
Response from GM on 29 Sept 2022
Thank you for taking the time to give us your feedback! We greatly appreciate it and look forward to seeing you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from GM on 1 Jun 2022
Thank you for taking the time to give us your feedback, we greatly appreciate it and look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. We were there to attend a funeral. It was in close proximity to where we needed to be. The breakfast hit the spot. The waters and snacks upon arrival were a nice touch. Everyone was very nice.
Stayed 1 night in May 2022

10/10 Excellent

Megan

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from gm on 1 Jun 2022
Thank you for the great review! We are pleased you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay.
Stayed 1 night in Apr 2022

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable and the area quiet. Las Marias restaurant was within walking distance next door for a nice evening out.
Stayed 1 night in Apr 2022