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Reviews of Fairfield Inn by Marriott Greenville-Spartanburg Airport

2.5 out of 5
Fairfield Inn by Marriott Greenville-Spartanburg Airport
48 Fisherman Ln, Greenville, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 478 reviews" "
Rating 8 - Good. 129 out of 478 reviews" "
Rating 6 - Okay. 44 out of 478 reviews" "
Rating 4 - Poor. 21 out of 478 reviews" "
Rating 2 - Terrible. 17 out of 478 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
We actually arrived at 10 pm in the evening and left at 5:30 am - our bed was comfortable and our shower hot - we noticed little else.
Stayed 1 night in Apr 2024

10/10 Excellent

Karla

I felt safe. My room was clean and comfortable.
Stayed 3 nights in Mar 2024
Response from Team Fairfield Inn Greenville on 18 Mar 2024
Thank you for the review. We appreciate the feedback.

2/10 Terrible

Nicole

Disliked: Staff & service
Unfortunately checking the room smelled funny and the toilet did not work and we were told to take the top off and shake it to flush which is unacceptable. Next morning with 38 degree weather the hot water was not working at all. I really wanted to like this location but i was very disappointed.
Stayed 1 night in Feb 2024
Response from Team Fairfield Inn Greenville on 22 Feb 2024
Thank you for the honest feedback and we are sorry that we fell below your expectations. We would love the opportunity to have you return and this time provide a more comfortable stay.

10/10 Excellent

Vanessa

Liked: Amenities, property conditions & facilities
🙃
Stayed 1 night in Feb 2024
Response from Team Fairfield Inn Greenville on 3 Feb 2024
Thanks for the 5 out of 5!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 3 nights in Jan 2024
Response from Team Fairfield Inn Greenville on 1 Feb 2024
Thank you for sharing your experience. We look forward to welcoming you back!

10/10 Excellent

Julia

Business traveller
Liked: Staff & service
very helpful staff.
Stayed 2 nights in Jan 2024
Response from Team Fairfield Inn Greenville on 22 Jan 2024
Thank you for the 5 out of 5. We look forward to seeing you again.

10/10 Excellent

Aldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Team Fairfield Inn Greenville on 16 Jan 2024
Thanks for the 5 out of 5!

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious
The place a very quiet and nice they had a good breakfast, rooms were clean and spacious. The staff were amazing and very kind will definitely stay again
Stayed 1 night in Jan 2024
Response from Team Fairfield Inn Greenville on 16 Jan 2024
Thank you for the 10 out of 10!

8/10 Good

Robert M

Travelled with family, Travelled with partner
The customer service was phenomenal! The food was excellent and the beds very comfy. The Wi-Fi was very sketchy at best and the bathroom while certainly okay was not the best we’ve had.
Stayed 3 nights in Dec 2023
Response from Team Fairfield Inn Greenville on 3 Jan 2024
Thank you for the feedback!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
excellent staff. good coffee and breakfast.
Stayed 1 night in Nov 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 13 Dec 2023
Thank you Roger for the 10 out of 10!

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Dec 2023
Thanks Carla for the 5 out of 5!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Dec 2023
Thanks James for sharing your experience!

10/10 Excellent

Dawn

Stayed 1 night in Nov 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Dec 2023
Thanks Dawn for the 5 out of 5! We look forward to seeing you again!

6/10 Okay

Don, Remsenburg

Travelled with family
Upholstered chair in our room was old, worn out, and filthy. With only one other chair I the room, it meant one of us had to sit on the bed.
Stayed 3 nights in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Dec 2023
Thanks Don for sharing your experience. We will make sure to follow up with your issues. We hope you choose us again.

8/10 Good

Doug

Travelled with family
We reserved a room for 3, had to get sheets and pillows and make the bed
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 1 Nov 2023
Thank you Doug for the feedback. We hope to see you again.

10/10 Excellent

Mariana

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 1 Nov 2023
Thank you Mariana for the 10 out of 10! We hope you choose us again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet. Walking distance to restaurants and stores
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 1 Nov 2023
Thank you Christopher for the feedback. We hope to see you again soon.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicap kindness
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 28 Oct 2023
Thanks for the 10 out of 10!

10/10 Excellent

Kenyon

Travelled with partner
Nice place to stay
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 28 Oct 2023
Thank you for the feedback! We hope to see you again soon.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Great location, pleasant and helpful staff, and wonderful breakfast buffet. We have stayed there multiple times and always are pleased.
Stayed 3 nights in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 28 Oct 2023
Thank you for the feedback and the 10 out of 10! We look forward to welcoming you back again soon.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Small but Comfortable...
That was the smallest room and bathroom I have been in. But other than size, the room was clean and comfortable
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 17 Oct 2023
Thank you for the feedback! We look forward to welcoming you back again soon.

10/10 Excellent

Leslie

Travelled with group
Fast and friendly check in.
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 17 Oct 2023
Thanks Leslie for the feedback!

10/10 Excellent

Corine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating. Clean , safe, comfortable and quiet environment. Nice “continental “ breakfast with buffet hot items. Shuttle transport to airport definitely a plus.
Stayed 3 nights in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 17 Oct 2023
Thank you for sharing your experience. We look forward to seeing you again soon.

10/10 Excellent

cindy

Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Dec 2023
Thanks Cindy for the 5 out of 5!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location convenient to airport
Convenient location to airport with shuttle service. Located close to restaurants, bars and stores. Beds were comfy!
Stayed 1 night in Oct 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 17 Oct 2023
Thanks Stephanie for the feedback! Glad to see you enjoyed the convenience and had a restful stay.

10/10 Excellent

Chris

Stayed 1 night in Sep 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 2 Oct 2023
Thanks Chris for the 10 out of 10!

8/10 Good

Zell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and good restaurants.
Stayed 2 nights in Sep 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 2 Oct 2023
Thank you Zell for the feedback!

10/10 Excellent

Dorothy

Stayed 1 night in Sep 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 17 Oct 2023
Thanks Dorothy for the 5 out of 5!

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with this hotel, excellent coffee excellent breakfast and the rooms were new and comfortable. Highly recommend for a hotel nearby the airport.!!
Response from Management on 18 Sept 2023
Thank you for your review and feedback, we are so glad to hear you enjoyed your stay!

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 2 Oct 2023
Thank you Barbara for the 5 out of 5!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Management on 18 Sept 2023
Thank you for your review, so glad you enjoyed!

6/10 Okay

Dasani

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Management on 18 Sept 2023
Thank you for your review, we hope you stay with us again in the future so we can provide you an excellent stay!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Sept 2023
Thanks Zachary for the 5 our of 5!

8/10 Good

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance of many restaurants and close to the airport.
Stayed 1 night in Aug 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Sept 2023
Thanks Annette for the feedback!

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 15 Aug 2023
Thanks for the 10 out of 10!

8/10 Good

Nancy, APO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late due to airline delays and was greeted with a smile. We rented two rooms - our room was great, but our son said his was very noisy due to the AC unit.
Stayed 1 night in Aug 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 15 Aug 2023
Thanks for sharing your experience. We hope you choose us again.

8/10 Good

Harriet

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and amenities
We really enjoyed staying with you. We had our 2 grands who loved the pool. Everything was clean. Our first room smelled of mold and the toilet didn’t work. We were quickly moved to another room that smelled fresh and was nice. The breakfast was wonderful- something for everyone. The staff couldn’t have been more friendly and helpful. We would definitely stay there again, but it’s obvious a refresh of the facility is in order.
Stayed 2 nights in Aug 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 15 Aug 2023
Thanks for the feedback, we look to having you back again!

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 15 Aug 2023
Thanks for the 10 out of 10!

10/10 Excellent

JIMMY

Stayed 1 night in Jul 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Sept 2023
Thanks Jimmy for the 5 out of 5!

10/10 Excellent

Felix

Stayed 1 night in Jul 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 4 Sept 2023
Thanks for the 5 out of 5!

8/10 Good

Rodney

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It worked
I booked a double room just for the night as I had a late flight in and was heading out to Tennessee the next morning. One room was fine, but my room had a mildew smell. Once I got the AC going, it seemed to go away. The front desk was very helpful when I checked in. The breakfast was pretty good, not great, but not awful. Considering I just needed a place to sleep, it worked. I did check out the gym while my kids were asleep and it wasn't great at all. A few free weights, a treadmill, and elliptical, all basically in a room the size of a closet.
Stayed 1 night in Jun 2023
Response from Team Fairfield on 13 Jul 2023
Thank you Rodney for sharing your experience. We value your feedback and will use it to improve our services and product. We look forward to seeing you again.

2/10 Terrible

sewoong

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Assigned to already occupied room, Cockroach seen
Title says it all - do not recommend. Assigned to already occupied room, Cockroach seen on nightstand!
Stayed 1 night in Jun 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 13 Jul 2023
Dear sewoong,So sorry you had a bad experience. We appreciate the feedback and do hope you give us another opportunity in the future.

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off to Rome
Layover for early flight out of GSP. Everything was great especially the shuttle driver!
Stayed 1 night in Jul 2023
Response from Management on 5 Jul 2023
Thank you for your feedback, we are so glad you enjoyed your stay!

10/10 Excellent

sewoong

Stayed 3 nights in Jun 2023

8/10 Good

Robert, Peoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Event free… the way I prefer it.
Stayed 2 nights in Jun 2023
Response from Management on 5 Jul 2023
Thank you for your feedback!

10/10 Excellent

Adrienne and Clark

Stayed 1 night in Jun 2023
Response from Team Fairfield Greenville-Spartanburg Airport on 20 Jul 2023
Thank you for the 5 out of 5! We hope to see you again soon.

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the BMW plant which was our stopping site. Staff was very friendly and helpful
Stayed 1 night in Jun 2023
Response from Management on 5 Jul 2023
Thank you for your feedback, so glad you enjoyed your stay!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Management on 5 Jul 2023
Thank you for your feedback!

10/10 Excellent

Marie, Hooper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice, clean place to stay that was a good price and close to the airport for an early morning return.
Stayed 2 nights in Jun 2023
Response from Management on 5 Jul 2023
Thank you for your feedback!

10/10 Excellent

Aldo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly 😊 staff. Airport shuttle is very convenient.
Stayed 1 night in Jun 2023
Response from Management on 5 Jul 2023
Thank you for your feedback!