Hotel Dekat Kelab Desa Green Valley

"Great spot great price"

"Great"

"The hotel was very good except the pool was too cold like ice water. I had to beg them to service the room despite the fact that I was booked for 4 nights."

"For a short stay it was very convenient close to things and clean"

"The staff were polite but the building is so old and the elevator was dirty"

"There was a mishap with my reservation initially getting not the room i booked. And it took until 4pm the next day to get into the room i wanted"

"Tv only works from TV Remote partially broken Ask for a king bed got a queen bed Ask for early check in was told at 245 to come bank in 45 min Landscaping needs work Pool not available under repair Would have liked to know that prior to booking …."

"The breakfast was great the house keepers where awesome very close to stores restaurants definitely a great place to stay at."

"The room felt dated. The a/c unit was loud and a musty smell came out of it. The toilet was broken the whole time we were there. We requested it be fixed and it worked for 1/2 a day then broke again. We had to manually fix it after every use. The laundry facilities didn’t accept credit card so we needed to use an app or quarters. We downloaded the app, created an account, and loaded $10 only to have issues connecting to the washer. We tried several times to reach someone at the phone number...

"The service from the Staff was outstanding. Nearly every employee that I spoke with asked how I was doing and if we were enjoying our stay. Kudos to your team for the excellent customer service. "

"It was a very comfortable property - very quiet. the staff were friendly and helpful. This property would be good as a place to rest and recharge. Not really a destination property, but it would be our first choice if we were back in the area. Parking is very easy."

"Nice, clean and convenient."

"Staff was nice and helpful. The room and bathroom were spacious and very clean. I was comfortable and had everything I needed. Bed was comfortable (pillows could use a good fluff or an upgrade). Good TV connection and lots of channels to choose from. Shower pressure and temp was great. Lots of restaurants and food choices very closeby. Property was clean and looked to be well-maintained. My room had a larger mini-fridge, microwave, and plenty of counter space. Everything was in good working...

"As advertised. Enjoyed the stay had everything we needed for our trip to Napa. Beds were a little stiff and could use extra pillow"

"First off, upon checking in I was behind a deploying soldier. He was told he couldn’t use his military credit card bc their system needed the card to have the tap feature on new cards or required a PIN to pay bc it wouldn’t swipe & he couldn’t manual enter. This forced the soldier to pay out of pocket over $700 since we was “extended stay”. I tell you this bc I told them I don’t have a PIN or tap feature on mine & wasn’t paying differently. Somehow when it was my turn he processed it. The next...

"Great stay and welcoming staff!"

"Great centrally located Modern Hotel beautiful Lobby in the heart of Napa walking distance to all the restaurants. Rooftop Bar adds a lively night life although we didn't hear any noise in our room."

"Excellent breakfast. Plenty of parking spaces."

"It was very challenging in getting the shower head to work. The water just would not cone out of the shower head and there wasn’t any signage to get the shower head to work. Finally after about 35 min we figured out how to unscrew the bottom of the faucet in shower to get shower to come on. It was a really outdated shower system. At least have signage to explain the system. The room was very clean, air conditioning worked well. The breakfast was brought to our room on time. The parfait...