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Reviews of Tundra Lodge

3.5 out of 5
Tundra Lodge
865 Lombardi Ave, Green Bay, WI

Reviews

7.2

Good

Rating 10 - Excellent. 312 out of 1039 reviews" "
Rating 8 - Good. 279 out of 1039 reviews" "
Rating 6 - Okay. 200 out of 1039 reviews" "
Rating 4 - Poor. 149 out of 1039 reviews" "
Rating 2 - Terrible. 99 out of 1039 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family and small children
Disliked: Staff & service
Service was terrible at the poolside and the main bar. Staff does not pay attention to customers. Bartender literally avoided helping customers waiting.
Stayed 1 night in Apr 2024

6/10 Okay

Shelly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms are really run down and carpeting looks filthy
Stayed 1 night in Apr 2024

4/10 Poor

Jordan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
TV in room wasn’t working properly, asked to have it looked at and staff didn’t do anything about it. Went for the waterpark but it was closed the days I scheduled for and there was no notice of it until arrival (booked through Expedia) no complimentary breakfast, just overpriced cafe. Not impressed with lazy service nor overpriced mediocre stay.
Stayed 2 nights in Apr 2024

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, amenities
The pool area was dirty- a lot of tables around the pool were big curated off. Wet towels laying around the swimming area on the floor. The bay and grill wax out of stock on alot of brand name booze. The bar tender was slow and lazy. The good we ordered which were wraps had no taste. My son ordered a pizza that cake with bread sticks which we did not get the bread sticks she gave to ask for them and was told the cook forgot and was making them- we told her to forget it now- we are fine eating. Poor service. Very disappointed for my first and last time there. Yo think a poplar place would have better service
Stayed 1 night in Apr 2024

6/10 Okay

Nick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities around the water park were extremely dirty/neglected. The family bathroom looked absolutely disgusting. One of the outlets in our room had a prong broken off inside of it, with very visible burn marks posing as a pretty clear safety hazard. The bathroom looked very dingy and the floors were clearly not vacuumed. Overall, pretty unimpressed. Staff was mostly friendly aside from the rude life guards who didn’t actually watch the pools at all.
Stayed 1 night in Apr 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Would recommend for younger children. Kids had fun but not enough to keep older kids interested .
Stayed 2 nights in Apr 2024

8/10 Good

Melinda

Travelled with family, Travelled with family and small children
Our family liked the water park area.
Stayed 1 night in Apr 2024

2/10 Terrible

Leora

Business traveller
Disliked: Amenities, property conditions & facilities
Half of the room was dark due to lightbulns being out. I called at 8. They came around midnight to give bulbs and woke up my children. The metal bedframes are sticking out on each bed and was dangerous for my toddler. The water park was not open and not advised as such on expedia website. Were charged the resort fee on top the hotel fee.
Stayed 1 night in Apr 2024

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was SO accommodating! Even though we showed up early they took care of us right away. The whole trip was awesome.
Stayed 2 nights in Apr 2024

2/10 Terrible

Daryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

clair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Joan

Travelled with partner
Property is kid, friendly! However, the property itself felt was not clean and outside of property was dirty. The rooms were cleaned, but surfaces were sticky and the throw pillow and blanket at the end of the bed were stained.
Stayed 1 night in Apr 2024

4/10 Poor

Brina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds are sunk in and very uncomfortable and the food is not good
Stayed 1 night in Apr 2024

2/10 Terrible

Jean

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I rented a suite, they gave me a standard 2 queen bed and said it was the same. The room was soo small the sink wasn't in the bathroom. Although they said the room sleeps 6 there were no extra blankets for the very worn out pull out couch in the room. Tgey provided a coffee stand and coffee in the room but the coffee pot and filters were missing. Where the toilet seat fastens to the bowl was broken on one side so we had to put it in place when we went to the bathroom. The lock was also broke. We had someone banging on our door then ran at 10pm and there was someone driving in the ditch just off the drive at around 11pm. There was also a nasty hair, durt pile on the floor in the corner of the bathroom. In tge waterpark there was probably a quarter of the guests that had no wristbands, swimmers and people just hanging out. As a person who paid way too much for a run down room it is unsavory to have to stand for hours in the waterpark due to lack of seating when the people next to you have 3 full tables with not one of them having a wristband.
Stayed 1 night in Apr 2024

2/10 Terrible

Kyle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel i have ever been in...they gave me the wrong room twice...shower didnt work at all...receptionist was crabby with me and had very poor communication...just wanted to push me away...water park was closed and had to pay for breakfast...so i spent over 200 dollars on a room to be taken advantage of...would not recommend and will not be coming back
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean room, not friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here not overly crowded and super nice workers. They ran out of pool towels till the next day but the manager did everything possible to accommodate and make it a wonderful stay
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, enjoyed the amenities, the water park and the arcade! Front Desk agent was great, didn’t get his name had lightish brown hair but he was very friendly. The restaurant was a little slow but the wonderful blonde waitress explained everything to us and we didn’t mind being patient. Loved our waitress who originally started in the bar she had black hair and was also very tentative and friendly!
Stayed 1 night in Apr 2024

6/10 Okay

BRITTANY

Stayed 1 night in Apr 2024

8/10 Good

nicole

Liked: Property conditions & facilities
M
Stayed 2 nights in Mar 2024

6/10 Okay

Shanon

Stayed 1 night in Mar 2024

6/10 Okay

Tamica

Travelled with family
Liked: Staff & service, amenities
It was a nice area and property. The only complaint is the heat in the room didn't work.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff is very friendly. Nice overall atmosphere. Could use some updating as far as the rooms go and areas in waterpark where paint is no longer.
Stayed 1 night in Mar 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
No concerns great time for the kids
Stayed 1 night in Mar 2024

6/10 Okay

Deanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Waterpark was great. Plenty of activities for the kids. Rooms are quiet with easy access to the building. Was a bit disappointed that for the price, no continental breakfast was provided not even complimentary coffee (besides the little pounch in the room). Overall a pleasant experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hollie, Green bay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful staff. Great experience but not enough places to sit/tables in water park. But kids had a fab time and great price for what we got!
Stayed 1 night in Mar 2024

6/10 Okay

Bree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Vincent

Travelled with family and small children
Liked: Amenities
Had a great time would visit again. Service was good. Amenities were nice. Staff friendly and helpful. Kids just didn’t like the seasoning on the pizza that’s about it! Thank you
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Travelled with family
In our room there was a sticky spot on the floor by the sink. Not enough towels for 5 people to shower. The cabinet in our room was in rough shape one draw opened as you walked by it. Another the face front was cracked. One of the blankets on the bed had holes in it and not small ones big enough to put your foot through it
Stayed 3 nights in Mar 2024

4/10 Poor

Cody

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids had a blast
Stayed 2 nights in Mar 2024

10/10 Excellent

Paula, Niagara

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Amanda

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place for families to enjoy, feeling safe, plenty of activities, food option/choices were also very good!
Stayed 2 nights in Mar 2024

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service
No complaints
Stayed 1 night in Mar 2024

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Horrible room and terrible staff! We will never come again!! I have stayed here many times over the years. Our very expensive Family Suites overlooked the roof and giant air conditioners. It was so loud no one could sleep. I was told by the desk that there was nothing they could do except send maintenance. The are Zero options for breakfast unless you sit down at the expensive buffet!

4/10 Poor

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel but they charge above & beyond! They even add a "resort fee" for amentities that most other places have for free.
Stayed 2 nights in Mar 2024

6/10 Okay

Crystal

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not think the Tundra can charge $250 a night. It just wasn't a very clean property. The noise at night in the halls and rooms is horrendous. In our rooms the microwave was broken and the pullouts were rusted and so gross (I had three suites and each had items). The waterpark is barely supervised, I didn’t see one staff member besides a couple lifeguards and the concession stand in there was very very dirty. We decided to order dinner from the bar upstairs and waited an hour for 2 burgers, 2 chicken sandwiches and 2 pizzas. Came back down to get waters for the concession stand for the water fountain is broken and concessions stand was closed. You have to have options for your guest. The staff who checked us in and the bartender were nice though.
Stayed 2 nights in Mar 2024

4/10 Poor

Allen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was dirty wrappers on floor beds weren’t made. Dirty dishes in the room
Stayed 1 night in Mar 2024

10/10 Excellent

Demetriua

Stayed 1 night in Mar 2024

4/10 Poor

Amanda

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Don’t eat at the restaurant. Very expensive for what you get. Also takes several hours to get food. Beds and pillows are very uncomfortable.
Stayed 3 nights in Mar 2024

8/10 Good

Trevor

Stayed 1 night in Mar 2024

10/10 Excellent

Kristyn

Stayed 1 night in Mar 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed for spring break and waterpark was closed
Stayed 1 night in Mar 2024

10/10 Excellent

Star

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice kids had fun
Stayed 1 night in Feb 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Awesome location close to everything. Love the indoor water park and game room for the kids.
Stayed 2 nights in Feb 2024