Front of property – evening/night

Reviews of Hampton Inn Green Bay Downtown

2.5 out of 5
Hampton Inn Green Bay Downtown
201 Main Street, Green Bay, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service
The pool water looked pretty dirty.
Stayed 2 nights in Apr 2024

2/10 Terrible

KASSIDY

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Entire room smelled of urine, seemingly it was the bedspread. Busted desk, sharp pueces exposed. EXTREMELY loud traffic all night long.
Stayed 2 nights in Apr 2024
Response from Owner on 29 Apr 2024
Thank you for taking the time to share your feedback about your recent stay, Kassidy. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

8/10 Good

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a convention
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristen

Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, breakfast options were awesome...room was cute and clean ;-)
Stayed 2 nights in Mar 2024
Response from Kristen on 2 Apr 2024
Thank you for your honest review, Jessica. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristen on 2 Apr 2024
Thank you for your honest review, Allan. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you sometime in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Owner on 22 Mar 2024
Lisa, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Makaia

Stayed 1 night in Mar 2024
Response from Owner on 8 Apr 2024
Makaia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Marilyn

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Owner on 12 Mar 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind receptionists!
Stayed 1 night in Feb 2024
Response from Owner on 7 Mar 2024
Ruth, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaness and the staff make you feel welcome and safe
Stayed 1 night in Feb 2024
Response from Owner on 26 Feb 2024
Angela, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Travis

Stayed 1 night in Feb 2024
Response from Kristen on 21 Mar 2024
Thank you for your honest review, Travis. We're glad to hear you enjoyed your stay with us. We hope to see you again sometime in the future.

6/10 Okay

john

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Owner on 22 Jan 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Owner on 19 Jan 2024
Shane, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Steve

Travelled with group
Stayed 1 night in Dec 2023
Response from Owner on 8 Jan 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Good

Jonathan

Stayed 1 night in Dec 2023
Response from Owner on 22 Jan 2024
Jonathan, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overalls good
Great hotel, parking is different but perfectly fine. Room was spacious and clean. Breakfast was decent.
Stayed 1 night in Dec 2023
Response from Owner on 1 Jan 2024
Nicole, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Richard

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on 1 Jan 2024
Richard, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Owner on 28 Dec 2023
Joseph, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

MARISELA

Travelled with group
Liked: Cleanliness, staff & service
The location was great, just a 12 minute drive to Lambeau Field. Didn't have any issues with our stay at the hotel. The reason for the four stars is because the hotel could use a remodel. In my opinion, it's a little outdated.
Stayed 1 night in Dec 2023
Response from Owner on 27 Dec 2023
Marisela, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Jon

Stayed 1 night in Dec 2023
Response from Owner on 27 Dec 2023
Jon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Anne Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Owner on 21 Dec 2023
Anne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Owner on 15 Feb 2024
Tonya, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Owner on 12 Dec 2023
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Response from Owner on 15 Feb 2024
Colin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay while I was visiting!
Stayed 2 nights in Dec 2023
Response from Owner on 12 Dec 2023
Rachel, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Owner on 11 Dec 2023
Gerard, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 3 nights in Dec 2023
Response from Kristen on 5 Dec 2023
Thank you for your honest review, James. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay.

8/10 Good

Janina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this hotel and would be happy to stay there again. The room was clean and comfortable, the only very small criticism is that the pillows were very soft I like a more support for my head. Breakfast was fine and we appreciated the 6am start.
Stayed 1 night in Nov 2023
Response from Kristen on 30 Nov 2023
Thank you for your honest review, Janina. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King suite w/kitchenette: Room was older but nice, no smells, comfortable bed. Carpet is showing age and shower could use a recaulking. Breakfast was meh. Staff really nice.
Stayed 3 nights in Nov 2023
Response from Kristen on 28 Nov 2023
Thank you for your honest review, John. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. I will make sure to pass your notes along to management. We hope to see you again sometime in the future.

10/10 Excellent

brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Nov 2023
Response from Kristen on 28 Nov 2023
Thank you for your honest review, Brian. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future!

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice close to a lot
Stayed 1 night in Nov 2023
Response from Kristen on 28 Nov 2023
Thank you for your honest review, Rick. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice except you need more light in the rooms... it was super dark with all the lights on
Stayed 1 night in Nov 2023
Response from Kristen on 22 Nov 2023
Thank you for your honest review, David. I will make sure to pass your comments along to management. We're glad to hear everything else was as expected. We hope to see you again sometime in the future!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kristen on 22 Nov 2023
Thank you for your honest review, Megan. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future!

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Well lit parking.
Stayed 1 night in Nov 2023
Response from Kristen on 20 Nov 2023
Thank you for your honest review, Wade. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just add a shuttle service
Stayed 1 night in Nov 2023
Response from Kristen on 20 Nov 2023
Thank you for your honest review, Steven. I will make sure management is aware of the suggestion. Thank you and have a nice day.

10/10 Excellent

Christine

Stayed 2 nights in Nov 2023
Response from Kristen on 15 Nov 2023
Thank you for your honest review, Christine. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2023
Response from Kristen on 30 Oct 2023
Thank you for your honest review, Jennifer. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you sometime again in the future!

10/10 Excellent

Siddhesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Owner on 31 Oct 2023
Siddhesh, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Annaig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Owner on 25 Oct 2023
Annaig, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Ferdinand

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served the purpose of our weekend trip perfectly. I was less than 2 minutes away from the start and finish area of the half marathon I participated in.
Stayed 1 night in Oct 2023
Response from Mike GM on 23 Oct 2023
Thank you for your review, I'm glad we were so close to the event!

8/10 Good

Alexander

Stayed 2 nights in Oct 2023
Response from Kristen on 24 Oct 2023
Thank you for your honest review, Alexander. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty views of the river from my room. Convenient location.
Stayed 1 night in Oct 2023
Response from Kristen on 24 Oct 2023
Thank you for your honest review, Jennifer. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet, great river views. Also had contential breakfast.
Stayed 1 night in Oct 2023
Response from Kristen on 23 Oct 2023
Thank you for your honest review, Jeanette. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

8/10 Good

Tamara

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kristen on 23 Oct 2023
Thank you for your honest review, Tamara. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot downtown
Overall, we had a nice stay. The Hampton Inn has a great spot in the downtown. Everywhere we wanted to go was walking distance. The room was clean and pleasant, and the staff were friendly and helpful. Complimentary breakfast was okay. However, the air vent looked like it had not been cleaned in a while, and the mirror light in the bathroom was not working.
Stayed 2 nights in Oct 2023
Response from Kristen on 17 Oct 2023
Thank you for your honest review. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. Unfortunately, with your review being anonymous, we won't know which room you stayed in to be able to fix that issue. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kristen on 17 Oct 2023
Thank you for your honest review. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Room was good, clean and everything worked well. Nice room and nice upgrades. I was surprised to see no microwave! But it did have a small coffee to make hot water. The pumpkin spice waffle was great, according to my wife. Could have used better and lighted sign for hotel entrance since it was located under an attached convention center. It was dark when we got there. All in all. very nice and we would stay again
Stayed 1 night in Oct 2023
Response from Kristen on 16 Oct 2023
Thank you for your honest review, Scott. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future. Thank you for choosing Hampton by Hilton.

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kristen on 16 Oct 2023
Thank you for your honest review, Stacey. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023
Response from Kristen on 6 Nov 2023
Thank you for your honest review, Joanne. We're glad to hear you enjoyed your stay with us at Hampton Inn Downtown Green Bay. We hope to see you again sometime in the future.