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"The reason we chose this hotel is because it claims “Self-parking included” on the Expedia booking site. During checkin, the receptionist, a gentleman, told us the onsite parking lot was full and we could park at Central park garage which is a couple of blocks away, the hotel would stamp the parking ticket and the cost would be paid by the hotel. We parked our rental car at the Central parking garage and the gentleman stempted the ticket for us. However, during checkout next morning, another receptionist who is a lady, insisted that we must pay $10 for parking. Because we were in hurry to go to a scheduled event. I didn’t have time to talk to their manager and I paid $10. If the lady is right, then the “Self-parking included” is a false claim. "

"The hotel location is great, a couple of blocks to waterfront, walking distance to Chania old town. The room is clean and the breakfast is good. "

"Location and amenities were perfect! Everything is up to date, you are greeted and helped by very friendly staff, would definitely stay again."

"Great amenities however the room was dated and could have been cleaner."

"The staff in the hotel is polite and friendly"

"The staff right from the door was very polite and hospitable. The room was amazing and very clean. Breakfast was high end and made fresh everyday. I would recommend this exact place to anyone visiting Santorini."

"I had an excellent experience during my stay, and a big part of that was thanks to all the staff, especially Mohamed. They were professional, welcoming, and always attentive to my needs. Their friendly attitude, excellent customer service, and willingness to go above and beyond made my stay comfortable and enjoyable. It’s clear they truly care about guest satisfaction and represent the hotel exceptionally well. I greatly appreciate their hard work and hospitality!"

"Amazing hotel. Lots of choices for food and extremely polite and helpful staff"

"We stayed for seven days and found it to be very good the location from airport is very good a short distance if you have no mobility issues and if you don't want to walk 4mins in a cab the staff were very good and helpful breakfasts was good and there is good local restaurant for eating out in the evenings as the hotel doesn't do evening dinner you can get snacks and pizza in the bar if you like the rooms wher clean and spacious with WiFi tv and air-conditioning that was good all in for the price we would recommend "