Billiards
Check availability

Reviews of Creta Verano Hotel

3 out of 5
Creta Verano Hotel
183 Eleutheriou Venizelou Street, Hersonissos, Crete Island

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best thing about this property. Allways ready to help. The only thing that could be better is if the airconditioning charge would be paid up front when booking the hotel. Then you dont get confronted with the additional costs when you are already there.
Stayed 12 nights in Aug 2023
Response from Manos K. -GM on 24 Aug 2023
Dear Mr Roger.Thank you for your review.We are reading carefully, all your reviews and we try to be better for our guets.We are your home away of home and we are responsible to make your stay at Creta Verano relaxable and comfortable.We hope to see you againHave a nice time ahead Mr Roger.With best Regards,

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, room was clean and pool was nice
Stayed 6 nights in Jul 2023
Response from Manos K. on 23 Jul 2023
Dear Mr/Mrs Joshua,Thank you for choosing our hotel, Creta Verano for your vacations in Crete.We are very happy that your stay in our place was as you were expecting.We hope to see you again

10/10 Excellent

Ofer

Stayed 1 night in Jun 2022
Response from GM on 24 Jun 2022
Dear Mr Ofer, Thank you for choosing our hotel for your vacations in Crete. It will be our pleasure to see you again. With Best Regards, GM

6/10 Okay

Robbin

Travelled with family, Travelled with group
Internet verbinding was slecht op de kamer
Stayed 7 nights in Aug 2023
Response from Manos K. -GM on 31 Aug 2023
Good morning Mr Robbin,Thank you for choosing our hotel, Crera Verano for your vaccation in Crete.We are satisfied with the fact that you are entired happy with the accommodation.We alreday have managed to fix the internet connection, and very soon our internet we be extremely fast. Unfortynately it takes time.With Kind Regards

6/10 Okay

Jose

Travelled with family and small children
Liked: Staff & service
It is an ok hotel. Not spectacular. Not bad either. Friendly people.
Stayed 12 nights in Aug 2023
Response from Manos K. -GM on 25 Aug 2023
Dear Mr Jose,We would like to thank you and your friends, for choosing our hotel for your vacations in Crete and for your positive comment. We are very pleased to hear that our staff made your stay pleasant.We hope to see you again,manos kourios

10/10 Excellent

Rafel Hadi

Stayed 6 nights in Aug 2023
Response from Manos K. -GM on 24 Aug 2023
Dear Mr Rafel,Thank you for your time and for your rating to our hotel, Creta Verano.We hope to see you again,

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Essen 👎 parken 👎 betten 👎
Stayed 10 nights in Jul 2023
Response from Manos K. -GM on 8 Aug 2023
Dear Mr Marco,Thank you for choosing our hotel, Creta Verano for your holidays in Crete. It was our pleasure to provide our services but as we can see from rating we did something wrong.We are trying to find the reason of rating and we are wondering why all these days (10), you had not been to the reception Desk to inform us. We need your opinion, it makes us better. After my contacts with our Bar & Restaurant staff, they said that you were satisfying, as we are asking all our guest in order to get a feed back.Because none is perefect, we are trying to make our guest the happiest possible.Our Reception is open 24 hours and we ask you to contact with us in case you have any problem or any question.With Kind Regards,Manos Kourinos - GM

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms. You can reach the beach easily.
Stayed 5 nights in Jun 2023
Response from Reception Dep on 10 Jul 2023
Dear Mrs Sophia,Thank you for choosing our hotel, Creta Verano, for your relaxing vacations in Crete.We are very happy that your accommodation was pleasant & nice.With Best Regards,Creta Verano Team

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hält was es verspricht
Sehr freundliche, herzliche Hotelführung, junge Familien, Singles zentrale Lage im Ort Sehr gute Verpflegung mit Getränken Preis/Leistung Wasserkocher und Kühlschrank auf Zimmer.
Stayed 5 nights in Jun 2023
Response from GM on 22 Jun 2023
Dear Mrs Carmen,Thank you for your review & thank you for choosing our hotel for your vacations in Crete.With Best Regards,Staff & Management