Iveta the manager was very kind and welcoming. She brought is drinks to welcome us, explained the amenities of the hotel, and suggested amazing restaurants and excursions. The room was very comfortable. The shower was spacious. The fridge was stocked with complimentary pop and beer and water, which was an unexpected nice touch. Breakfast was very good, and the view during breakfast was breathtaking.
We placed our breakfast order the day before, so breakfast was to our specifications. We used the outdoor jacuzzi tub every evening, so they turned the temperature up for us to be comfy (note: jets do not turn on after 10 pm, so as not to disturb other guests at night). The only small drawback, which affects almost all hotels is the long climb up and down the stairs of the mountain. The staff carried luggage, which was a great relief! Overall, this hotel was wonderful and made our experience in Santorini special!