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Reviews of Ace Prime Hotel

3.5 out of 5
Ace Prime Hotel
Near Pari Chowk Metro Station, Tugalpur, Knowledge Park-1, Greater Noida, Uttar Pradesh

Reviews

4.8
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.4/10

Cleanliness

4.8/10

Staff & service

7.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Trevor

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
It looks OK from the outside. However ... There is nothing in the lift to indicate which floor is Reception My room was damp and I had to insist that the damp bedding linen was changed before I could use the bed The bathroom is a "wet" room so it is impossible that the floor won't be wet after a shower. The extractor fan requires most of the day to dry the bathroom .... hence the damp towels and bedding.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
it is n a dirty environment, noisy and no good food places around.
Stayed 1 night in Nov 2019
Response from Parikshit on 15 Nov 2019
Its the most sophisticated environment and one of the top 3 Star Hotels in the City. Secondly, there are at least 3 food places on the same lane, along with a big mall which comprises of at least 6-7 restaurants & cafes. For your information, we have a Café along with Restaurant in the Hotel as well. Requesting you to please share correct information next time around,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Beautiful hotel, cooperative and polite staff, always smiling and give you full attention at all times, decent buffet breakfast. Room and toilet were clean with high quality linens and towels. They have USB charging sockets in every room. You dont have to carry your international sockets for mobile phones. Would recommend this hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels interiors are quite impressive with attention to detailing. Comfy bed, spacious room, luxrious accessories provided. Nice continental breakfast. Good food. Took me 2 minutes to reach the expo centre from here. This is the most central place in the city. Would definitely book again!
Stayed 1 night in Sep 2019

2/10 Terrible

christinmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not use this place
It was terrible
Stayed 3 nights in Oct 2018

2/10 Terrible

Aditya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience in life
Ifs very bad experience in our life Room is cery dirty .bathroom and overall is very very dirty .dont recommand this hotel to other person
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a very worst stay experience which i ever had.
When we reach to the hotel first hotel staff is clearly refuses that they dont have any booking even we have shown our booking Expedia receipt to them. They did not find any booking conformation on their mail id from Expedia. We stood up at reception for almost one and half hour. Instantly they told us that they dont have have any vaccant rooms too. Suddenly they had a call from somewhere and they given us 2 nos. very dirty rooms and asking us for the payment, which we have already paid at the time of online booking with Expedia. The services and facilities which are offered on online are totally missing. The hotel staff are totally unprofessional and dont have manners that how to treat customers. One room is very opposite to their Kitchen for which all the smoke is enter in the room. The overall i can say i will never book from Expedia since this is my worst stay experience which i ever had.
Stayed 1 night in Sep 2018