Sonesta Hotel Great River Road hotels

"unhappy they did not inform me the pool was closed during our stay . Thats the main reason we stay at omni royal ."

"No complaints all good "

"Excellent location right near everything. Highly recommend. "

"Great elevators and staff"

"Staff was very good, especially house keeping. Every little detail was maticulous in my room. Best house keeping I've ever experienced. Lots of shopping and restaurants downstairs. There is even a tsa-pre office (which I used). The only thing that was a little shaky was self parking. It is really difficult to pay these people as everything is on an app you have to download, enter all your personal information and credit card info. We had to get the front desk to come out to the parking garage to help us. It needs to be more user friendly/easier. My god, if you want our money, make it easier for your clients to give it to you. "

"Everything was fine-staff excellent in hospitality - the hotel is ok-definitely paying for the convenience and location- property is “well worn “"

"The room was mostly clean. There was a rogue m&m on the floor, and the exhaust fan in bathroom was caked in dust, but it was good otherwise. The shower wasn't draining correctly. The room was very aesthetically pleasing, and was relatively quiet. I loved that the thermostat reacted quickly when I had turned it up! I was sad that they only had decaf k-pods - so I asked the front desk. She looked but only found decaf. The bed was very comfy for a hotel bed! I was pleasantly surprised. I was also really disappointed the hot tub was broken but that wasn't mentioned at any point in time. One of the biggest reasons I went was for the hot tub... The kids area was cool, other than needing a new paint job and one of the features was broken. My kids still had a fantastic time, and it was so convenient being that close to MOA. "

"Room was clean and good size. Decor was a little dated but room did seem to have been recently renovated. Bathroom was updated and higher end with a digital shower. Several restaurants within walking distance. It is located in business district with a park about ten minute walk from the hotel. "

"There was a great view of downtown the room was very spacious and the staff were extremely welcoming"