Red Lion Great River Road hotels

"Great jazz venue; nice clean room and bathroom"

"All the staff especially so helpful and friendly,room was perfect I plan on being back it just right place Bourbon Street right around the corner"

"I stayed at this hotel for two nights. It has potential to be a really nice place, but it needs work. The staff was AMAZING! The rooftop views were beautiful, but you could only see them at 5 o’clock when the rooftop opens. The staff was willing to have maintenance open the rooftop for me but I declined since they had already been so helpful. I assumed I would be able to watch the sun in the morning, but was advised the rooftop was closed. My main concern was the cleanliness, especially in the hallways. It just doesn’t look like it has been maintained well. I did feel safe as a solo traveler and the location is convenient keeping Uber cost down."

"Great air conditioning and friendly helpful staff."

"Very nice hotel"

"Better signage for valet"

"We arrived at 3am as the flight was delayed, I texted the front desk to let them know, the night manager responded. We were told the room was over booked and we were staying in the Sheraton across the road in New Orleans. Fortunately because I had let them know the situation they suddenly found us a room ….. free breakfast was comped the next morning, a nice gesture for the misinformed night staff that were working that evening! Overall the room amenities were good, comfy bed and pillows, blackout curtains and a lovey illuminated mirror in the bathroom, we only used the room to sleep and shower."

"Rooms are clean, but front desk staff is unfriendly and unhelpful. We paid an extra $500 to upgrade to a “premium” suite in the courtyard, only to find out that it meant a tiny window facing down to the courtyard from the 4th floor but you are looking at another building 15ft across from you, no view. When we inquired about this, we were told the “premium” means free snacks topped up in the room every day. This means 2 small bags of chips, 2 chocolate bars and 1 soda a day. They missed one day even after inquiring. So, we paid $500 extra for a total of $30 worth of snacks in 4 days. It was a scam and the front desk didn’t care to help us with changing it back to a “regular” suite after finding out that premium only means snacks. Our phone was broken as well and they did not swap or fix it after we asked twice. - buffet is good, but closes at 9:30am. Decent variety of food every day, staff very friendly there. - valet staff very kind and talkative, even tho we didn’t use valet. - room was clean (expect service every 2 days). - overall the actual hotel is fine and close to everything, but, beware of “premium” rooms and unhelpful /rude front desk staff. "

"We stayed in the older tower. Our room was not nice. Carpet was bad, toilet was so noisy, and walls need paint. For the money it was definitely not worth it. The staff was great. The garage for our car was great. The pool was full of bugs. It needs some attention"