Best Western Great Lakes hotels

"NO AC in the spring time. Both our rooms were over 75 degrees and humid beginning of April. I asked if the AC was working and said that it is a “green efficient building” and that they don’t turn the AC on until summer which I thought was an April fools joke at first because it was uncomfortable temperature wise, especially for sleeping. If you take showers then the humidity rises even more. They did offer to bring up a box fan which made it feel like I was back in summer camp but for $200+ a night. Also, we put on the reservation that was had 4 children and they didn’t give us connecting rooms, in fact they weren’t even on the same floor. I’d give it a 2 /5 stars. I would give it a 1 star but I didn’t see any bedbugs like some other online reviews said so that was nice at least."

"Friendly, helpful staff. Everything was clean and worked. Centre of the city near City Hall."

"The gentleman that served us at he front desk was fantastic! Our waitress was lovely. The bistro could use an update. "

"The room was one of the cleanest we’ve stayed at since Covid hit. The staff was all super friendly- so friendly in fact I had to point out it was a nice change being greeted by people with great communication skills! "

"Everything was great"

"The views for the fallsview room was great, the room had a good amount of space, but the hot water wasn't working during our stay. Water is also $5/bottle if you're not part of their loyalty program and the parking is a bit of a walk. The location is great if you plan on hanging out around the fallsview area."

"Great experience "

"Lovely"

"When I arrived I was told my reservation was transferred to the Hilton which worked to my advantage because I was going to a concert at the OLG stage that is connected to the Hilton So I didn’t have to go out into the cold. The Hilton was wonderful clean and convenient."