Cari Motel di Bandar Grays

"A very warm welcome and early check-in which was much appreciated. Check-in was highly efficient. Doormen were very friendly and eager to assist. If anything, front of house service was a little overbearing. I fully appreciate that staff are striving to deliver the most attentive service, but at times it felt more intrusive rather than helpful. The room was finished to a fair standard, but lacked the luxurious feel of 5*. The breakfast buffet is adequate, but not outstanding. There is a basic...

"Breskfast was marginal. Need fresh oatmeal. Better pastries. They were dry and tasteless"

"Well placed for shopping and the West end. "

"Great location, friendly staff, clean rooms, wonderful stay overall "

"We had to wait a while for our room to be ready. Even though there were lots of staff on the front desk, it didn't appear that they there were all working together effectively. Our room had a large wet patch near the TV but after waiting to get the room, we couldn't be bothered to go down and get it sorted. The shower glass was very dirty but all else ok. We tried a few times to get in the pool and managed to get a half hour slot in middle of the day. Pool was far too small for the needs of the...

"Clean rooms, "

"It’s an okey hotel. The staff is friendly, it’s a clean hotel. Biggest disappointment was the housekeeping, it is horrible to non-existent, literally all was done is straightening of the beds and taking out the trash. The towels not changed, nothing else is cleaned. Otherwise, it’s perfectly located, the Big Ben is just 3 minutes walk, so it’s an okey stay."

"It was okay. A functional room for one person. It will be tight for two people. Other things they advertise in the hotel such as breakfast and wine and cheese daily are for an additional charge or membership, which travelers won’t usually have memberships. I had to ask for my room to be cleaned, not your usual daily room cleaning like most hotels. "

"I have no complaints or constructive feedback to share. We had the loveliest stay at this hotel with our family, and would highly recommend it. The location is perfect, the facilities are clean and well kept and the staff is extremely helpful. Do try and sit down for their high tea at The Tea Lounge; it was perfect. "

"We had a triple room in the annex building. Room had a decent size and in good condition, but a bit hot and air conditioning system made too much noise to leave on for long. Bed was a bit hard. Otherwise staff was really helpful and nice, and location is great, close to many restaurants, buses and shops, Victoria station is just 10 minutes walk away."

"It’s the best kept secret in London. It’s better than any other 5 star hotel in London. Their service & attention to detail is incredible. I have stayed at this hotel at least 4 or 5 times now & have always had amazing service. I highly recommend it!"